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SERVICES OFFERED
 Valet
FEES:
$3.00: Fuel surcharge per stay
PAYMENT: Visa, Master Card, American Express, Diners Club, Discover
SHUTTLE INFORMATION: FREE transportation from your car to/from all airport terminals is provided 24 hours per day. 7 days a week. Shuttles run every 5-10 minutes. On Return: Pick up location varies by airline and terminal. Individual terminal instructions for pick up will be given to you with your claim check ticket upon arriving at the lot. For pick up call 1. 800.759.4241, 24/7 on demand.
DESCRIPTION:
AviStar-JFK parking offers a convenient and economical alternative to high priced on-airport garages and lots. Drive to AviStar's secure near-airport parking center and pull into our covered check-in area. Our friendly valet attendants will check you in and assist with your luggage. You'll board a climate controlled shuttle coach that will take you to the terminal in minutes. No waiting and definitely no walking. When you return your car will be waiting in the covered "ready zone" free of ice and snow with the heat on in the winter (and a/c in the summer).
- Free shuttle to/from terminals
- Valet service
- Canopied arrival and departure zones
- Luggage assistance
- Free coffee and espresso
All taxes included in rate.
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Most Recent Customer Reviews (15 reviews)
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| Ripped Off |
| (October 1, 2009) I have used AviStar JFK well over a dozen times in the past years. I stopped using them as my change clip in my Jeep had been cleaned out of coins twice. The first time AviStar 800 number gave me a credit for one day stay. The 2nd time it happened, the manager on duty, would not take responsibility for my loss. When I dialed the 800 number my call was directed back to the JFK location. There was no one else to complain to. I should have called the Police and file a complaint. |
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| Window Left Down in Rain |
| (September 28, 2009) We parked with AviStar JFK while on a two week vacation in Europe the last of September 2009. Upon returning, we found that the passenger side seat and door soaked with standing water in the door pockets. The air conditioner settings were changed as well as lights and radio on different positions from those in which the car was left in the lot. It seems that the car was moved, probably at night and the window was left open. Leather seat and floor mat were soaked. Additionally, rather than making a notation on the claim ticket, I had to fish out the reservation paper from my luggage to prove I had paid a day up front. Who needs this level of service and care? |
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| I used to like them, but too many horrible experiences. |
| (May 29, 2009) I've used Avistar JFK for years, and used to be very happy with them.
Then, about two years ago they managed to scratch up the side of my car. Long story short: The claim was denied.
Half a year ago I came back to a drained battery, and a car that wouldn't start - even with the help of jumper cables. First they told me the car was parked so far back, it would take a while to get it. After almost an hour of waiting (!!!) they finally fessed up. Of course they insisted they had nothing to do with the problem - there's obviously something wrong with my car.
Right.
I had to take a taxi home, and wasted all of the next day getting it towed to my mechanic. What really happened is that some Avistar attendant had left my dome light on, draining the battery. (Now why would he have been using the dome light?). When they jumped it, they must have gotten the cables crossed, because all my fuses were blown, and had to be replaced.
Avistar never took responsibility for that incident.
Then last week I returned from a four day trip to - again!!! - discover that they had let my battery drain out. (My battery and car are in excellent shape, by the way). The jump start had obviously been successful. No one told me it had happened. But my digital car clock was totally incorrect, my radio presets were erased, and a CD was sticking out of the player - all clear signs of what had happened.
I hate that these things happened, but I hate even more how sneaky and dishonest they were with me.
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| Messed up car, denied claim |
| (March 27, 2009) I drove my car 2.5 hours to the lot and it was fine when I dropped it off. Upon return from overseas, I went to pick up my car. The clutch was messed up, no acceleration, the car radio would not work, etc. I called to make a claim and they said it is denied because of the year of the vehicle and the mileage and that just happened to be the time my car was going to break down. I got back to CT thank goodness - thought I was going to break down in rush hour traffic in NY. It is in the garage awaiting diagnosis. They cannot even get a computer reading on the problem. I will take them to small claims court. Someone drove my car like a maniac and screwed it up royally. The trip odometer was set to zero when I picked it up, why? I swore at the customer claims guy - I know, not nice - but he just kept saying that nothing on their end made my car so damaged. I would never have driven my car down to JFK in that condition - my 12 year old daughter was with me and verifies that the car was very messed up. Like I would take the chance of breaking down before heading to Italy. |
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| we have used JFK avistar |
| (November 12, 2008) we have used JFK avistar many times without serious problems until yesterday when we got in the car to return home. The stench of cigarette smoke was distinct. On the floor was a butt, thrown by one of the workers after his "break". The smell is still there.
I was also a victim of the third party reservation scam. Without details let me say that you should not enter into a "reservation" for Avistar if you must prepay. And ditto if you see ParkRideFly logo anywhere on the reservation form. Avistar does not accept any prepay "proof" like a printout. You then must pay Avistar and seek reembursement on your own. |
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Verified stay: These reviews come from customers that have booked a stay through AboutAirportParking.com. We have verified the dates of their stay and their e-mail address. These reviews have the most weight in our ranking system.
Verified e-mail address: These reviews come from users that claim to have parking at the location, but did not book through AboutAirportParking.com so we are unable to verify their stay. We have, however, verified their e-mail address.
Unverified review: These reviews are from customers submitted prior to our verification process. We have applied measures to make sure they are genuine reviews, but these reviews carry minimal weight in our ranking system.
