Fasttrack Economy Parking Philadelphia (Formerly AviStar/SunPark)
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SERVICES OFFERED
 Self Park
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Customer Reviews (11 reviews)
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| watch your totals |
| (May 6, 2009) We had no problems with our parking in Columbus OH. Used the on line prepayment. When checking out however we were charged for another day. Was not going to argue with the attendant at 11:30 p.m. Could get no satisfaction or explanation from their customer service department. They continued to say that we were billed correctly. Somehow 10 plus 1 equaled 12! Check your bills. |
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| Damage to car without compensation |
| (March 12, 2009) Pick up car during early March snow storm. Notice wipers were on during my drive home but they were not moving due to iced windsheld. Apparantly the attendee turned on my wipers and stepped out of the car when he brought it up to me. The idiot didn't think that turning on the wipers when the couldn't move due to the ice would burn out the wipers. When I reported this they basically told me tough luck and that it could have happened anytime. Needless to say that's my last time with these dopes. The thing that really gets me is I tipped the guy to boot. |
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| Overcharged |
| (February 25, 2009) Attendant entered drop off time as 1:39 and did not designate A.M. or P.M. Dropped off car at 1:39 p.m. for a 4:45 p.m. flight, returned at 12:20 p.m. four days later, was charged for five days because they said the drop off time was 1:39 A.M. Felt like they were calling me a liar even after I sent them flight confirmation. |
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| Abominable |
| (February 14, 2009) Avoid completely if possible. I have an account and pay for valet parking. The last 3 times I arrived back from my trip I either A)had to wait for them to find my car B)jump start it(never had a problem before or since) C) find my car again. The last trip I decided to pay via Travelocity. Even though I chose the North Park, everything came through as South Park self parking. I was also supposed to click a link to print a coupon because they had no record of me paying for parking. What kind of rinky dink computer system do they have. Not only that, to get a refund you have to fill out a sheet of paper and write your credit card information and just hand it over to them. Am I supposed to trust someone who can't even find my car with holding my credit car information in a secure spot? I'm done with FastTrack. Later losers. |
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| ridiculously bad |
| (January 27, 2009) called the phone number when we arrived back in Philly and were told to wait outside. We met two women who had been waiting for an hour. We waited (with them) another hour and a quarter. Fastrack buses kept driving by, full of people, and saying they would send an empty bus to our terminal. It never happened. We finally had to step in front of a bus, and climbed on when the driver started to tell us he would send another bus. Came very close to fisticuffs on the bus. DO NOT USE THIS SERVICE |
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Verified stay: These reviews come from customers that have booked a stay through AboutAirportParking.com. We have verified the dates of their stay and their e-mail address. These reviews have the most weight in our ranking system.
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Unverified review: These reviews are from customers submitted prior to our verification process. We have applied measures to make sure they are genuine reviews, but these reviews carry minimal weight in our ranking system.
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