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Most Recent Customer Reviews (52 reviews)
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| First time parking to fly out of O'Hare |
| (January 26, 2012) This was my first time using airport parking to fly out of O'Hare, so I can't compare Four Points to other lots around O'Hare.
This is a secured, uncovered, outdoor hotel parking lot. You must go into the hotel lobby to pay for parking, get a hang tag, and the code to open the gate to the lot. While the lot is small, it is fenced and seemed relatively secure.
Shuttle pick-up is from the hotel lobby which is a short hike from the lot. The shuttle runs every 20 minutes and arrived and departed on time. The driver was helpful, drove smoothly, and the trip to the terminal took about 5 minutes.
Upon return, pick-up for domestic flights is not curb-side at the baggage claim, but from the transportation center, which is a short hike from the main terminal building. The return shuttle trip was similar to the departing trip.
Overall, the service was satisfactory and reasonably priced. However, I will probably try to find a lot that offers drive-through check-in, covered parking, and car-side pick-up and drop-off for the added convenience. |
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| Great! |
| (January 13, 2012) We got there right in time (accidentally turned the wrong direction once) and were the last ones to board the shuttle because by the time we parked, we were actually a minute late. But, the shuttle driver was nice enough to drive up to our parking spot. I think if we had been later than that, we would have had to wait, which actually is something I liked; to me, it means that they are always prompt and serious about leaving on-time.
Also, in the rush, I accidentally dropped my glove in the lot. At the airport, we called the hotel and asked if they could grab it and save it for us when we got back. Sure enough, upon our return, they returned the glove and we were on our way.
In short, their service is efficient and timely and a really good deal. |
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| Lady had no clue about this program |
| (January 6, 2012) The person in charge at my time of check-in and check-out had no idea about this program and it's pre-payment. Ended up checking out, and she charged me for my full reservation rather than the day less, since I was checking out a day early. Called her out on it, and she credited my card for $10. As I drove away I realized, she actually owed me $20 - go figure. In the end, it only cost me $12 a day, so that's fine.
Very accessible, convenient, and the shuttle driver was awesome. Still, pay close attention to how much you're paying...it's sad the woman who was in charge of taking my payment seemed completely clueless. I will be even more vigilant next time. |
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| parking servive |
| (January 5, 2012) very easy and cheap. will use it again. i always hated flying out of O"Hare because for the parking. Now It is not a problem. |
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| Secure Parking |
| (January 2, 2012) This lot was the easiest of all the choices to get to from the tollway. Everyone was very friendly. Even though I forgot to put the tag on the mirror, I called when I got to my destination and was promised that my vehicle would still be there when I returned (which it was). Having a locked lot with an entry code put my mind at ease since this was the first time I had tried this. I will definitely do it again. |
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