11101 Hindry Avenue Los Angeles , CA (800) 958-3335
$8.95 Daily: Self Park
$8.95 Daily: Valet Parking
$19.95 Daily: Covered Parking
based on 16 reviews
SERVICES OFFERED
Valet
Covered
Self Park
Car Wash
DESCRIPTION: Trucks and SUVs are $1 extra per day.
Customer Reviews (16 reviews)
May 7, 2008
The shuttle took a very long time picking us up. We saw Wallypark drive by three times while we were waiting. When you call they just blow you off by telling you somebody is on the way.
Look your car over very carefully before driving away. They parked my car in an area where there weren't any lights when I picked it up. I couldn't have seen any damages unless I had a light.
My car had been parked in the indoor parking. Two days later I discovered a license plate frame outline embedded in my back bumper! My car had been parked in my garage since I picked it up, so I know they did the damage. As a matter of fact I noticed my front license plate was bent in, but didn't think much of it. It's evident they pushed my car up into the car in front of me, and pushed another car up behind me. I called and spoke to a manager, they said they limit paying for damage up to $250! They faxed me a claim form, but since then they have not returned any of my calls. I have called at least six times. The Manager is NEVER available and nobody knows the owners name. Pros: NONE Cons: Never use this company unless you drive a junker.
May 23, 2007
Upon return, waited 20 minutes for the shuttle to arrive for pick up. Took the shuttle another 20 minutes to drive back to the lot. That's still 'ok'... Then, back at Johnny Park, after paying off everything, waited 25 minutes for the 'valet' service to get my car out!!! And got my car ONLY AFTER coming back to the counter to complain loudly -- I had been TOO polite maybe.
And BTW, they won't allow self park, you have to let them park your car in their super packed parking lots and drive it out for you.
Of course not everyone waited 25 minutes for their car, the fastest got it in 5 minutes. Someone who also had to wait for very long commented that it was because you must tip the driver generously even though you had no luggage.
The way they treat customers even made me worry what they would do to my car if I didn't tip the driver and the driver was in a bad mood. Pros: none compared to other places I used. Cons: de-service rather than service.
February 25, 2008
I have used this place 5 times. I had never thought to check my car for any dings or scratches. The 4th time I picked my car up I noticed 2 scratches. when brought to their attention I was told that it didn't happen there as they fill out a damage paper when they receive the car. I went the 5th time and walked through the damage listing process with them and made them sign the paper. When I returned to pick up my car, imagine that, 3 new scratches and 2 new dings. Again they tried to say the damage was already there so I pulled dout the damage paper and showed them that there was no damage, I even went a little farther and took pictures of my car in the lot before I left. I also presented the pictures. I was told that a manager would be getting in touch with me to ivestigate. OK to end this 5 months of going back and forth the investigation revailed they did not due the damage. BEWARE!!!!!!! Pros: close to airport Cons: unfriendly service, damage to vehichle, impossible for return phone calls, scam artists!!!
Valet
Covered
Self Park
Car Wash