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| Scratched Car |
| (November 18, 2009) I came to drop off my car and a woman was not helpful at all. I parked my car and it was a real crowded lot. Came home to a scratched car. They said they are no way responsible for the scratch. A nasty place to park. Car was filthy too.. |
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| 3333 |
| (November 17, 2009) Nice people. Great service.
Always a pleasure to park with you. |
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| Great Parking Service |
| (November 17, 2009) Fast, professional, inexpensive, easy, and flexible. Can't think of any reason not to use them. Even the car wash was good! |
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| Smooth as Silk! |
| (November 11, 2009) What an effortless way to fly from O'Hare, particularly when you are a single traveler with too much luggage! The worst part of traveling, for me, is having to handle my luggage and with Park N Jet, I barely have to deal with pulling my big suitcase! I love the curbside drop-off and the most I had to handle my luggage was from Baggage to the pick-up area -- not bad at all. My car was waiting for me when we arrived back at the lot -- warmed up and ready to go. I will most definitely use Park N Jet again! |
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| Great Service |
| (November 5, 2009) Great Location. quick and easy. They picked me up within 10 minutes |
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| Very Good |
| (October 20, 2009) We parked at Park N Jet for 8 days and had no problems. They dropped us off and picked us up fine and our car was waiting for us when the return shuttle brought us back to their lot. |
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| Perfect |
| (October 13, 2009) They were perfect. Zero problems being dropped off or being picked up. In fact, the second I walked out from the bus terminal, they were there waiting for me to help me with my bags. Would use them again in a heartbeat. |
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| Overcharged |
| (September 20, 2009) I picked up the truck on Sunday, 9/20 instead of Friday, 9/25 and I paid the amount I was told at the gate---when I got home, I calculated and I was charged $20 more than I should have been. I called and the guy said he would credit it back. But if I would not have caught it, I would have paid too much. This is the second time in the last four months that this has happened. |
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| Convenient...but dirty |
| (September 16, 2009) 3 of 5 stars. It would've been higher but your car will come back filthy because of local industrial grime. Since this happens to every car, seems that they could throw in a free wash ($5) when you're spending nearly $100. |
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| Park N Jet |
| (September 7, 2009) Park every week---convenient and quick |
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| Parking at Park N Jet |
| (August 12, 2009) Service was great. Shuttle bus was convenient. My car was waiting for me at the front when I returned. THANKS! |
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| parking |
| (August 4, 2009) Parking was fine. Pickup in 25 minutes was too slow, especially when you have 3 kids. |
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| Convenient |
| (August 2, 2009) Great service |
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| Good Value |
| (July 29, 2009) Good value for parking near the airport. The pick up and drop off are timely and the staff is courteous. |
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| Only one thing |
| (July 22, 2009) Overall I was very please and would have given this place a 4.5 if possible. The older woman who answers the phone could use a little help with her people skills. The van drivers were great and very helpful. The van was spotless and the lot was pretty full. Will possibly use them again.
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| Excellent - would use again |
| (May 14, 2009) I was very happy with the service we got. There was no waiting and service was wonderful. Loaded and unloaded lugage and vallet parked the car. Not expensive and fast service to and from airport. Cant say enough about it. |
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| Excellent experience |
| (May 6, 2009) No problems at all. Car was well taken care of and trip to and from O'Hare was quick and comfortable. |
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| overcharge |
| (May 5, 2009) I WAS SUPPOSE TO PAY 46.50 WHEN I PICKED UP THE CAR. INSTEAD I PAID 0VER 51.00. THE DIFFERENCE IS NO BIG DEAL BUT I FEEL THAT I'VE BEEN HAD. I TOOK A CHANCE AS TO WHEN I WOULD ARRIVE FROM MY HOME WHICH IS OVER 100 MILES AWAY. THERE WAS NO APPRECIABLE TRAFIC SO I ARRIVED AT YOUR LOT SOMEWHAT EARLY. OUR PLANE WAS A FEW MINUTES LATE RETURNING DUE TO WEATHER. I HAD TO WAIT FOR LUGGAGE AND THEN WALK A CONSIDERABLE DISTANCE TO YOUR PICKUP POINT AT DOOR #1. AFTER CALLING YOUR LOT I HAD TO WAIT FOR YOUR PICKUP VAN. THEN IT TOOK SEVERAL MINUTES TO GET TO YOUR LOT PACK MY CAR AND CHECK OUT. I WAS TOLD MY TIME WAS LONGER THAN ORIGINALLY STATED. THAT MAYBE TECHNICALLY TRUE, BUT IT WAS NO FAULT OF MINE. I THINK IT WAS ONLY A WAY TO SQUEEZE A FEW BUCK MORE OUT OF A HELPLESS TRAVELER. C.H.BIERMANN |
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| Gnocchi Review |
| (April 30, 2009) Staff were professional. Pickup was timely. Everything ran very smoothly. Will use the service again. |
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| We're done with Park N Jet |
| (April 27, 2009) We've used Park-N-Jet for many years but as a result of a recent experience we will not give them our business in the future. The shuttle drivers are great, but the people who run the place haven't got a clue when it comes to customer service. A recent trip turned to a disaster as a result of bad weather at our destination. Our flights were canceled two days in a row, and we finally just canceled the whole trip. On both days we parked at Park-N-Jet. We paid a total of about $26 to park for about 7 hours. The folks at Park-N-Jet refused to consider any adjustment. We got a refund on our plane tickets, our rental car (which was prepaid) and our hotel was great about not charging us. Only the bozos at Park-N-Jet were totally movable, and not very nice about it to boot.
On a previous occasion during the winter we parked at Park-N-Jet and I slipped and fell on the ice. I sent them an e-mail suggesting that they might want to salt better for the benefit of customer safety. I never heard a word of reply.
It's now April 2009 and gas prices are about half what they were at their earlier peak. Park-N-Jet is still charging a $2.00 fuel surcharge.
We're done with Park-N-Jet. From now on we park elsewhere. |
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| Airport Parking |
| (April 18, 2009) We had no trouble finding Park and Jet and we were picked without any problems. The driver was very polite and helpful. |
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| Very poor service; couldn't find our snow-covered car!! |
| (April 13, 2009) About a week ago, we took a trip to Florida out of O'Hare and chose to leave our car at the Park-N-Jet on Mannheim. We had reserved this online and had selected the "Valet" option thinking how nice it would be to dress for the warmer climate of our destination and know that our car would be shuttled to and from us at the lot. We arrived in the middle of an unseasonably-late snow storm and pulled into the lot. We were directed by the gate/booth operator to pull off to the side and wait in our car until a shuttle came. No valet greeted us. No one offered to take our car and have us wait indoors where it was warm and dry. We just sat there with our car idling, unsure when or where the shuttle would arrive to take us to the airport, while my husband tried to find someone who knew where we were supposed to wait. No one working there seemed to know when the last shuttle left or when the next shuttle would arrive. Finally, after another 10 minutes, we saw an an empty shuttle returning to the lot and got out of our warm car - assuming that was our ride. A staff member tagged our keys, we got our own luggage out of the car and joined the growing crowd of people waiting for the shuttle. We all watched the empty shuttle circle the lot, picking up people that were (I guess) waiting in their cars around the lot, before it came back. It was snowing and very cold as we stood out there for another 10 minutes before the shuttle (nearly-full now) finally arrived back to the front. Thankfully, because we had arrived first among the crowd, we got the last seats in the back of the van. The trip to the terminal was uneventful/fine, and the driver did seem to be hurrying to get us there as soon as possible. The worst part, and the reason I give one star, is our return to the lot at the end of our vacation. It was a blizzard. As soon as we landed and saw how ugly the weather was, I was comforted by the fact that Park-N-Jet valet service had promised that our car would be cleaned off of snow, warm and running when we returned. However, after the drop-off experience we had, I was pretty doubtful they would deliver on those promises. After working our way through the O'Hare maze to the off-site lot waiting area, we boarded the shuttle back to our car. Here's where it got ridiculous. Only ONE couple's car was running and parked up front when we got there, and so they got off first & back into their car. The rest of us were left to wonder where OUR cars were... Apparently, the driver was wondering the same thing, because we spent the next 10-15 minutes circling the lot in the shuttle van trying to locate our snow-covered cars!! In the 25 minutes since our call from baggage pickup to let them know we had arrived, no one there had: A.) found our car, B.) pulled it up or C.) cleaned the snow off - let alone started it! We were the last to get off the shuttle after finally locating our [white-ha!] car, covered in snow. My husband, 10-yr. old son and I were freezing, irritated and disappointed (and unprepared for snow removal) because we had trusted Park-N-Jet to honor the most basic of valet services - as in: FIND THE CAR AND PULL IT UP BEFORE WE GET THERE!! We definitely won't be back there anytime soon!! |
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| Nothing bad to say |
| (March 28, 2009) This is the first time that I have parked my car when flying out of Ohare and I can't believe that i never did it before. Park N Jet was great, when we got there the shuttle drove right up to our car as soon as we got there and when we got back it was just a phone call and they were there. Definitly will be using them again! |
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| Poor Security! - Worse Service! |
| (March 27, 2009) My car was damaged when I returned from my trip. They told me too bad and still charged me for parking. This was after I waited for an hour for the "every 10 minute" shuttle to arrive. We even called after 30 mins, but apparently once they have your car, they don't care. |
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| fine affordable parking option with a minor glitch |
| (March 22, 2009) Park N Jet is a fine, cheap place to park, with freindly helpful staff, a short ride by the Lot's van from O'Hare. The only concern for me was the fairly long distance to walk from the terminal baggage claim, to the pickup site at the bus depot, to meet the van to return to the lot. For a person with mobility issues, heavy bags without a luggage cart or luggage handler, this may be a problem. In fairness to Park N Ride, this is not their fault. The airport authorities restrict where they can pick people up, but not where they can be dropped off. |
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| OverallOK |
| (March 16, 2009) Difficulty checking out due to vehicles running in a line waiting to be parked without drivers not a checkout line and no way to know that :(
The cashier was fine once I got there. |
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| My parking experience |
| (March 3, 2009) I was satisfied with my experience at your parking area. I will use you the next time I fly out of Chicago O'Hare.
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| Convenience |
| (February 13, 2009) This was the 1st time that I ever used a short term, away from the airport parking facility. It was very easy and fast. The best part was coming back and seeing my car warming up. It was great. Fast drop-off & Pick-up. |
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| Great service |
| (February 11, 2009) I got dropped off on time
I was picked up on time
Everything was perfect |
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| Great deal! Great service! |
| (February 4, 2009) I used the Park N Jet at O'hare for the first time this past weekend and found it to be a very convenient service and a great deal at $9 per day (plus taxes). The shuttle service was prompt in both directions and the drivers were very couteuous and helpful to the travelers. I would (and have) recommend this service. It's great to find a deal like this with such good service. |
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| great service |
| (January 31, 2009) Park N Jet made my trip easy in the middle of winter. The shuttle service was timely. My car was ready, cleared of snow and warmed-up when I arrived to pick it up.
My one comment is that my online reservation with discount was not registered when I went to check out, but this was easily resolved. |
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| Great service & value! |
| (January 22, 2009) Fantastic deal, super fast shuttle to and from O'Hare...
Came home to 10 degrees from 75 degree vacation weather but....my car was running, warm and waiting when I got to their lot.
Thanks! |
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| Good Service |
| (January 5, 2009) The drop off and pick up was prompt, only 15 minutes after I parked(self park, but valet available at no charge) I was at my terminal. Good price, will be using this service from now on. |
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| OUTSTANDING PARKING!!! |
(September 25, 2007) The service was great!, The shuttle was quick and left the minute the bags were loaded. The shuttle operators were polite and helpfull, The pick up went just as smooth, I would highly reccomend!!!
Pros: People and Service were great!,Safe lot,Extreamly prompt pickup! All and all a great experiance!!!AAAAA+++++++ |
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