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| Love Park Air Express |
| (January 31, 2012) I for the most park always use this parking lot. Its covered and safe. Shuttles are abundant and for the most part on time. Easy in and out access. I will continue to utilize them |
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| Good place |
| (January 31, 2012) Came in on a weekend, found a parking spot right a way, and the shuttle was waiting and left as soon as I got on. Coming back I had to wait 5-10 minutes, but not too bad. The important thing is the shuttle was there when I was on my way to the plane. Pricing is better than the Hilton next door and the service is much better! |
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| real good |
| (January 30, 2012) Loved it.. no wait time |
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| Good first experience |
| (January 26, 2012) Good first experience
As this was the first time I used this facility I was quite impressed. When I arrived the shuttle was waiting and took me to my terminal immediately. When I arrived at LAX days later I called for the shuttle and within 5 min it arrived and I was on my home in no time at all. As I did book my time online and self-parked I ended up paying far less than if I had parked at most any other lot within miles of LAX.
Overall I had a very good experience. I only wish the spaces were marked or numbered so a newbie could jot down the exact location of their car.
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| Second Use of Park Air Express (PAE) |
| (January 23, 2012) This is the second time I used PAE. The first time I waited for 20+minutes for the pickup shuttle. This time, however, the wait was only 7 minutes... very nice. I'll be using PAE again in the future. |
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| Good Facility |
| (January 19, 2012) Happy with the experience |
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| Its like my personal garage |
| (January 11, 2012) Since my boyfriend moved to a different city, I need to do a lot of flying over the weekends. Once I discovered Park air Express, I have had that piece of mind. With lowest rates (if booked early), closed, self-parking and a little to no wait time for the shuttle, I feel that Park air Express has become my own personal garage. |
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| Holiday Travel |
| (January 5, 2012) I traveled out of LAX over the holidays. Park Air Express was a good experience and I would definitely recommend them to others. Make sure you book early to get the best rate. Keep your reservation printout because you can't recall it later. Otherwise, the shuttles ran in a timely fashion. I called them when I returned home and they were as prompt in picking me up as you can be at LAX. |
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| Good Deal |
| (January 3, 2012) clean indoor lot. close to LAX |
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| Good Value |
| (January 2, 2012) Fair price for long-term covered parking. I felt my car was safe while we were gone for 10 days.
The garage is a little confusing. We weren't sure where to park when we arrived inside.
The shuttle was pretty quick to arrive to take us to the airport; however, on our return trip we had to wait a long time, nearly 1/2 hour. I saw at least 5 "Parking Spot" vans drive by while we waited. |
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| Parking Experience |
| (December 31, 2011) I must say that our experience was awesome. Going was perfect, employees very polite and helpful. Returning was a bit different in that the shuttle bus was not there. I called and was told that the bus would be there in about 15 mins. We took another bus from a vendor in the same building. I would say this mishap is due to our very late return and the Holiday travelers.
All in all, Yes would highly recommend About Airport Parking. |
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| Park Air Express: The Good and Bad |
| (December 29, 2011) Finding the entrance to Park Air Express is tricky, as the address and signage from Century Blvd are not very prominent. I had to circle the block one time.
Once inside the parking garage, the directional signs are very confusing. Apparently, pre-paid reservations are lumped with all other "Visitors". Most of the parking spaces appear to be set aside for Valet and Contract customers, and it is hard to find where pre-paid customers should park. I had to drive back up to the office counter to find somebody to explain where to park.
Once down in the guts of level P3, I was told to find a spot to park that was not "blocking" another car. This is quite difficult, as most parking spaces are double deep. Were I to park in one of those, I could easily have been blocked in by another car. Eventually I found a spot that was a single.
Upon return, it was much easier gettting out. The staff at the counter are very friendly and easy to work with. They lent us the restroom keys before we headed back home.
Too bad the management of this garage can't design a more user-friendly parking scheme, as the current model is very frustrating.
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| ok service |
| (December 20, 2011) the staff is friendly but the set up is not the most efficient. the signs into the parking lot was easily missed, you should tell your customers that they need to get the parking lot ticket before going in. there was no sign of where to valet and that valet costs extra. I wanted to leave my car for car wash but ended up self-parking because that's the attendent kept telling me to go all the way down. by the time i found the last level, I had to run to the airport, but to find out I had to wait another 10mins for the shuttle. |
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| 5 star |
| (December 18, 2011) Great service and price. Wouldn't think of going elsewhere in LA. |
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| good intro experience! |
| (December 15, 2011) Great location at decent price!
Prompt attention of Filipino driver to take us to airport for our flight out!
Coming back, driver not as helpful, and parking people also not too caring to help directing us to elevator.
Person at payment desk was sick, and coughing, and night staff had appearance of indifference, and not caring; I guess it is to be expected... |
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| Parking was confusing |
| (December 15, 2011) This was my first experience with Park Air Express…
The good: there was no wait for the shuttle to go to LAX and the driver was very friendly. Upon return to LAX, I waited less than five minutes for the shuttle and the service was good.
The bad: upon arriving at Park Air Express an attendant on the second level directed to go down one more level. Upon arrival at the third level, no attendant was there. After driving around a few minutes I saw the attendant and he advised to park anywhere and bring him the keys, which I did.
When I walked, with my luggage, to the kiosk to give him my keys, I asked if I should come back here upon my return and the attendant asked how long I’ll be gone. I said I’ll be back in three days, and he then said if you’re going to Lax you have different parking, and you keep the keys, and you need to move your car.
I went back to my car and the attendant directed me to a parking spot with literally 12 inches distance between the next car. I questioned it and he said it’s fine. I said, no it’s not, and moved my car to a parking spot on the fourth level.
I spent at least 15 minutes dealing with this and luckily I was not pressed for time. There was not enough signage and the directions from the attendant were unsatisfactory. This was my ninth trip this year so I have experience with airport parking. I’m hesitant to return to Park Air Express.
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| Great deal |
| (December 9, 2011) Great deal for a great price. |
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| Close to Airport, Reasonable Service |
| (December 6, 2011) This was my first time using Park Air. When I drove up to the valet desk I did not see anybody there so it took me awhile to find someone. Once I found the valet staff the process went quickly and I was promptly loaded onto a shuttle for the terminal. On my return, I waited over 45 minutes for the shuttle to arrive, phoned three times. They said I missed a shuttle, I said I would have noticed 15 people getting on to a Park Air Express shuttle. When picking up my vehicle I had to present the internet receipt that showed my special rate. Had I not done so the charge would have been about ten dollars more. Kind of annoying since when they checked me in they printed out the receipt - so they knew what rate I had to begin with. Kind of like ordering the daily special at a restaurant and then when the check is presented having to show the staff that what you ordered is in fact their daily special.
I would recommend Park Air Express to a fellow traveler. My experience was probably a combination of my fatigue and their lack of attention to detail. |
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| . |
| (December 2, 2011) Very clean shuttle bus,kind drivers, fast check in/out.+++ service.Recomended |
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| THE WAIT |
| (December 2, 2011) EVERYTHING ELSE WAS FINE. |
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| 4 Stars **** |
| (November 30, 2011) At first I wasn't sure about having to call for the shuttle to pick me up at the airport. They did show up about 10 min. after I called. The parking structure was a little confusing. I had self-parked and it took us a bit to find our car. Those were the only minuses. Everyone was courteous especially the shuttle drivers. It was the best deal for the Thanksgiving weekend. I would use this lot again, if the deal was right. |
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| Jewel of the LAX Parking Structures |
| (November 29, 2011) What a nice surprise to find this little gem. Everyone was nice, helpful and pleasant. The parking structure was well organized and easy to access. Our flight was delayed a day, and they honored our rate for the extra day. Two thumbs up from this San Diego family! |
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| thank you for the great service |
| (November 29, 2011) I'll be back! |
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| nice facility |
| (November 28, 2011) Nice facility over all. Car is secure in an underground garage. We had to ask an attendant how to get to the self park area, but his instructions were clear and he was very patient with us. when we found the self park area, a different attendant helped us park, and even wrote our parking spot number on a slip so we wouldn't forget. The ride to the airport was fast. Pickup after our trip was fast too. |
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| Service is great! |
| (November 28, 2011) Service is great for the right price. |
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| Good Value |
| (November 23, 2011) This lot was extremely close to the airport. |
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| Excellent Value - Low Stress Parking |
| (November 11, 2011) Our experience with Park Air Express was very good. The trickiest part was initial navigation to the self-park area, but if you diligently follow the signs, you're home free! The shuttle was easy, to and from, the driver was courteous, and the price is fair. |
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| Great Service |
| (November 2, 2011) This parking service is more than a notch above the rest. I'm impressed with the polite and informative staff, the frequency of the shuttles to and from the airport, and the price. Best facility in the LAX area and I've tried them all. |
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| Great Value |
| (November 1, 2011) Great value for covered parking. I would recommend it. |
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| Not clear what this means |
| (November 1, 2011) Very good service |
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| Park Air Express for early departure and late arrival flights |
| (October 29, 2011) Reasonable shuttle wait time during early morning and late night hours. Clean shuttle bus. Courteous staff at hotel lobby desk and on shuttle bus. Check-out was fine, although very slow, while clerk at parking courtesy desk area figured out the pre-paid online discount.
Difficult to find location. No attendant available upon arrival (5:15 a.m.). Plenty of signs indicating valet parking and plenty of signs indicating areas where we were NOT allowed to park, but it was unclear where we could self-park.
Difficult to find parking place. Wasn't clear ahead of time that keys can be left with ("unavailable") attendant; therefore, a great deal of time was spent finding a space that would not be blocked by another vehicle in the two-car-deep self-parking spaces. The couple on our shuttle to LAX said they had the same experience. Overall, a confusing and time-wasting experience to find and park in Park Air Express for first-time users. |
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| Great service, timely shuttle |
| (October 21, 2011) I like the fact that it is a covered, underground lot. Pay for your parking before you go down to get your car. Plenty of personnel to help you find a spot. If you are not blocking someone, you can just lock your car and keep your keys. Write down the parking level and area location so that you can find your car quicker. I've used them before and will continue to patronize them in the future. |
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| Excellent |
| (October 19, 2011) Same as before will always use this company |
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| Great Place to park |
| (October 18, 2011) The only thing was it was a little bit hard to figure out where to park, but everything else went great! Thanks for taking care of my car while I was gone. |
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| shuttle time |
| (October 17, 2011) The parking lot was well lit, it was difficult at first to find out where / how to park the vehicle. We got there at 5 AM and there was no one in the garage at first. we found someone and he was helpful at telling us where to park.
When we came back the wait at the airport was about 10-15 minutes. He dropped us off and when I got down to the car it took a few minutes to get the car behind mine moved out of the way.
The people were very courteous to us and helpful when asked to help.
All in all it was a pleasant trip. I would stay there again. We are going to Costa RIca next month and will be parking a truck for 10 days and will probably stay there again then. |
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| All good until the very end... |
| (October 12, 2011) This is my go-to place to park when I fly out of LAX. Easy, convenient, very cost-effective. Got to the airport in less than 10 minutes. The one thing that Park Air Express needs to do to make the whole experience more seamless is to mark the parking area more clearly so that first-time users know exactly where to park and also how to exit. The marking in the garage is awful... they need to repaint the gray line that customers follow to get in and out. Also, another customer and I were left waiting for 10 minutes for the attendant who had our keys to show up. We had to call back up the front desk. Otherwise, it was a good experience. And the price is right. |
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| review |
| (October 12, 2011) I would park here again however there was not an attendant in the lot when we got there and we had a little trouble finding our way around (first time using this facility). |
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| 10/7/2011-10/10/2011 |
| (October 12, 2011) Parking is always awesome there. We had a 9AM flight and coming from the valley you know there's always traffic. we were cutting it close to departure time but the shuttle was ready to go when we got there. Also when we came back we arrived at 6AM and the shuttle again was there ready to pick us up from our terminal. Little to no wait at all for the shuttle. I never really give reviews, but this place if definitely something to recommend. |
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| Great Experience with Park Air Express |
| (October 5, 2011) Great customer service, workers were friendly, and time of arrival was excellent. Thank you for the quality service and affordable prices! |
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| Great and helpful staff. |
| (October 4, 2011) I was impressed by the professionalism of the drivers and cashier staff. The shuttle was clean and right on time. I'll definitely return! |
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| A safisfied customer will park with you again. |
| (October 3, 2011) As a safisfied customer, I will park with you again. |
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| Good service |
| (September 30, 2011) MY experience was good; didn't have to wait terribly long for the shuttle and the staff was kind. I would suggest getting an app or allowing easier email access to reservation number, as travelers often don't have printers readily accessible. |
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| A couple of suggestions |
| (September 29, 2011) Good directional signs to exit. Needs a sign at the entrance, stating the name of Airport Parking.
When I arrived at the airport shuttle pick up area, I tried calling the number given several times, but no one responded. I almost looked for other ways to get a ride to the parking lot. But, the shuttle appeared after about 15 minutes.
The parking attendant on level 3 was very pleasant and helpful. |
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| early parking. |
| (September 28, 2011) I think you should let people know that the is no attendant on duty until 05:00 am. |
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| Shuttle Is The Biggest Problem |
| (September 24, 2011) I like this service a great deal. It is very reasonably priced and even more reaosnable for indoor parking. I prefer self-park so I can take my key and I always find a place that allows me to do that. The only real drawback is the shuttle. There is usually one about ready to go when I depart but returning is usually an annoying wait. This last trip, arriving Wednesday evening (9-21-11), I called the office when I got to the shuttle stop and was told I would be picked up fairly quickly. It took about 15 minutes for the shuttle to show up and then it passed me without stopping.
I called again and complained and was told the driver would be called and I would picked up shortly. Eventually the shuttle returned, picked me, but repeated the same mistake at another shuttle stop where a traffic monitor yelled and waved his arms at the driver who then stopped 50 feet or so beyond the stop so a passenger could board.
In fairness, it might well have been that they were short drivers or this driver was being pushed to go very fast. Whatever the resaon, the shuttle is the weak point in the service from this organization.f |
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| ok |
| (September 21, 2011) ok |
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| GREAT BARGAIN |
| (September 15, 2011) Great bargain and close to the airport. The garage is a little dark when arriving a night, |
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| A little slow on pick up |
| (September 14, 2011) We were completely satisfied with our experience at Park Air Express with the exception of the length of the wait to be picked up when we returned. It took a full 30 minutes for the shuttle to arrive. |
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| Airport Parking |
| (September 14, 2011) I have been using Park Air Express now over 4 years, very friendly staff, great rates, never have to wait long for pick up or drop off.. .. I always recommend this agency for parking.. |
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| FIRST TIME |
| (September 14, 2011) It was the first time i left my vehicle at a parking for more than a day. People at this place relly supervice and make sure your vehicle is safe. My experience was good. I was satisfied. Peple at the [parking were super nice and helpful. Peolpe at the office were kind of cranky. That is why i gave them a 4.
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| Overlooked Options |
| (September 9, 2011) For years I had friends drop me off or took cabs to the airport. I regarded long-term parking as a questionable option at best. But, my experience with Park Air Express was a surprisingly pleasant one. Having watched 'Ferris Bueller's Day Off' one too many times, I wasn't comfortable with dropping my car keys off with total strangers as I jetted off, but that was misguided of me. The covered parking and the prompt shuttle that came as soon as I arrived added to my refreshing experience. |
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| Slow Pickup |
| (September 8, 2011) I was at Terminal 7 Red Sign waiting for the van and it took 20 min for me to see one. I called to the office twice, the official response was always "coming coming". I had been a long term customer to Wally Park for over 12 years. They are alot more expensive, however I did see three of their vans passed by during that 20 min wait. So did some of the other operators. I wish your service can be improved. |
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| mrs. |
| (September 7, 2011) it is good experience but only one thing: we got there at 4AM there are sings " stop" and " attendant on duty will help you" we waited for few minutes came another two cars it seemed no one can figure out where to park and where was the attendant. Luckily one lady already parked her car told us that she was here before. No attendant is here at this early hour we will need to just park and go upstairs to see the attendant on duty there. My question is: why don't you change the sign when there is no attendant on duty ?
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| meh |
| (September 7, 2011) The reservation process is very unclear. You must reserve online via a 3rd party, not through Park Air Express directly.
We selected Self Park. When we arrived in the garage it was really confusing and there was no attendant on duty. They double park cars into spaces and if you park someone in, you're supposed to leave your keys with the attendant. Good luck with that.
The shuttle process to the airport was great, however the return shuttle took a long time and was cramped during the ride back. Not sure what's worse: a cab driver's bad attitude over a $20 fare or waiting on a curb at LAX on Sunday night for 20 minutes.
If you must use Park Air Express, splurge on the extra few dollars and use the valet option. |
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| Great service!! |
| (August 25, 2011) I had a great experience arriving was easy even at 4am, valet service was totally worth it traviling with my daughter they got us strait on the shuttle and to the air port terminal in about 4 minutes. And coming home was just as easy shuttle arrived within 5 min and they had my car awaiting my arrival nice and cool in their covered parking. I will be using them again. |
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| Hard to find |
| (August 24, 2011) The receipt said About Parking. I was looking for the lot before 6 am and there is no lot with that name. Fortunately I found the address and had time to locate Park Air Express. |
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| Excellent experience |
| (August 20, 2011) I had a good experience we had no waits for the shuttle and my car was clean and secure |
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| Shuttle too slow |
| (August 16, 2011) Parking lot was fine and rates were very reasonable. But on the return, I waited way too long for a shuttle. I counted no fewer than 6 WallyPark and 8 Parking Spot shuttles before my Park Air Express shuttle arrived. Unacceptable. |
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| great location and service |
| (August 13, 2011) its close to the airport they have nice workers |
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| Great price good service |
| (August 10, 2011) Great price for covered parking and much closer to the airport than other lots at this price. Friendly attendants and shuttle drivers. I had to wait a bit for a shuttle at 5:30am on this recent trip, but my two previous experiences I didn't have to wait at all so I think that's just a normal part of traveling that early in the morning. They also have a loyalty card which is something that other similar-priced lots don't offer. Satisfied customer over here. |
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| Great service |
| (August 9, 2011) We had great service. Our car was waiting for us when the shuttle dropped us off. The cashier was very nice and I had no problems with our rate. I did have to show our booking documents to get the lower rate though. |
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| Prompt Service |
| (August 6, 2011) I recommend Park Air Express to my friends |
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| Great response time and attentiveness |
| (August 3, 2011) As others, I also found it confusing when I first got there, but the service was exceptional.
I talked to the manager regarding the signage, and was informed that there will be new signs to make it easier to park next time.
So between the rates, the service and the fact that they are fixing the only issue, it's a no brainer...
Just take it easy on Century Blvd. so you won't miss the entrance. |
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| Easy, Convenient Airport Parking |
| (August 3, 2011) I have parked at this location several times. You need to keep your eyes peeled for the entrance, but once inside, it is the easiest airport parking I have found. There are always shuttles waiting to take you to the terminal, and upon return they are waiting under the red signs. I have used valet most times that I've been there. My car is ALWAYS waiting for me upon my return. Great service. Happy to keep using this at LAX. |
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| airpt parking |
| (July 30, 2011) fair service fair parking (may require to call attendant ro remove vehicles obstructing your's), fair shuttle service, fair price for the service furnished.
question remains, for "night flights": is attendant always there to remove vehicles?
potentially, I could foresee disaters! |
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| From Airport to Parking |
| (July 29, 2011) From Airport to Parking building we were waiting 35 minutes for the shuttle, while the other shuttles companies (like Parking Spot) have 1 every 5 minutes. |
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| Great deal, but a hassle |
| (July 28, 2011) The lack of proper signage made for a confusing and difficult time finding it and parking. Shuttles were quick. My car was blocked in when I returned so it took extra time getting it. It's a great deal though. |
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| Easy Experience |
| (July 27, 2011) Shuttle arrived within 2 minutes of my calling, and while the garage could use more signage, the underground parking is less expensive than anyplace where your car is left open to the elements. I'll be returning here. |
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| Great Value and Location |
| (July 21, 2011) The first time entering the location can be a little confusing and cumbersome. However the value, location and indoor parking is unmatchable. Service was exceptional and the transportation was simple to and from LAX. Highly reccomend Park Air Express. |
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| Great! |
| (July 20, 2011) Everything was great -- very convenient. |
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| Worth Using Again |
| (July 18, 2011) As other users have noted, Park Air Express is not that easy to find. Fortunately, there was very little traffic on Century Blvd., so I was able to go slowly so as to not miss their entrance. Once we entered the parking structure and grabbed a parking ticket from the dispenser at one of the two entrance gates, we didn't see any signs that pointed to where we were supposed to go. Luckily, one of the workers happened to be walking past us and told us to drive down to the lower levels. There were still no signs to indicate where exactly to park, but again we happened to pass by another wandering worker who found a spot and told us where to park. It wasn't like the place was packed. There were parking spots available, but since there were no signs anywhere, I couldn't tell if the whole place was for Par Air Express or if part of it was for the residents of the building above it to use. After we parked our car, we took the elevator to the Lobby level (I think it said Lobby). There was no one at the desk, but calling out for help got someone to come out to tell us to just go to the free shuttle and to pay when we return from our trip. Upon returning the LAX, we called Park Air Express and told them that we needed a ride to the parking structure. We were told to wait under the "Red" sign. We wait for about 10 minutes before the shuttle arrived. The shuttles to and from the airport were fine. Upon returning to the parking lot, we asked the attendant at the desk - there were two people there - about paying for the parking and she said to just go get the car and come back with the parking ticket that we got when we entered. When I got to my car, there was another car parked in front of me, blocking me in. We shouted for help, but there was no one on our level. We went up a level and found two attendants sitting there. We told them that our car was blocked and he follwed us to our spot. He got the ticket stub off the windshield of the car blocking us and went to get the key. He promptly returned and I was able to drive out to the lobby area to pay. Even though I had the parking ticket that I got when I entered, you need to have your printout specifying the daily rate you signed up for. I had mine and the attendant charged the balance to my credit card. For the first-time user, parking here may frazzle you. Since now I know where to go and who to look for, I think parking here next time should be quick and straightforward. Hopefully, the details I provided will be clear enough for other first-time users. They're cheap enough to try once, and all of the attendants were friendly enough - just hard to find sometimes as others have mentioned also. If you're a first-time user and you're in a hurry, you may get frustrated at not finding signs or attendants to help you. I gave them a rating of 4 stars because of their friendliness. |
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| Parking |
| (July 17, 2011) This spot was perfect for the price. The service was prompt and they had plenty of shuttles that go around the airport. The parking spots were a little tight to fit in height wise. I drove a suburban and it fit fine though. |
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| Efficient Operation |
| (July 17, 2011) Shuttles were prompt, and it was an easy and quick to get in and out |
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| Opinion about Park Air Express |
| (July 16, 2011) Excellent service. Will use next time. |
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| great place to park |
| (July 13, 2011) I was very happy with my experience and I love the aboutairportparking.com pricing, really really good. Would use again. Good luck
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| Great choice! |
| (July 12, 2011) Great price for covered parking. Frequent shuttles. |
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| LAX Parker |
| (July 12, 2011) Using Park Air Express was convenient as it is only about 5 minutes away from the airport. I felt safe and the staff was friendly. The shuttle left for the airport as soon as I got on. Although you have to call to have a shuttle pick you up on the way back, they arrived within 5-6 minutes. I will certainly use them again. |
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| Express Service at Park Air Express |
| (July 12, 2011) Javier was wonderful. Kind and curteous is how I describe all of the staff. Easy drop off to pick up out of the garage. They even have a frequent flier program! |
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| punctual, helpful |
| (July 12, 2011) will absolutely use you guys again! no issues whatsoever. Great pricing (online)! |
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| Overall Good Experience |
| (July 10, 2011) I made reservations online which saved me a few extra dollars per day. Upon my arrival, I parked in the "reserved" section and told an employee that I had done so. He assured me this was the right thing to do then I was taken to the airport. When I returned, I learned that my car had been towed to another section of the parking lot because it wasn't supposed to be parked in that reserved section. Since they didn't charge me, I didn't mind.
Other than that, it took them about 30 minutes to pick me up once I called for a ride. They promise about 5 minutes but it was not in the cards. |
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| Close is good |
| (July 8, 2011) My experience was great. It is so close to the airport that even though I stood at the wrong pick up place and missed the first shuttle the second one came around so fast. Would use again.
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| Review |
| (July 8, 2011) Everything went fine. However, I was a bit late to the airport, arrived early in the morning and was confused to the parking process. Wasn't sure where to park, or how to park. This was cleared up once I finally parked and spoke to someone at the front desk. A couple large signs placed with simple directions:
1. Park in P4
2. You can park behind someone, you just need to leave you keys at the desk
Something like that would have helped. |
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| my first time experience |
| (July 6, 2011) I have used many lots for parking at LAX and have never used Park Air Express until now. I first checked out the reviews and since the cost was nominal I decided to use the lot. I felt that the service was some of the best and I hardly waited for a bus going to the airport and coming back to Park Air. The fact that I had to pay the ticket before retrieving the vehicle was not that big of a deal especially since I knew about it ahead of time, and the ability to call ahead for the bus was exceptional with less than 1 min wait time outside the international terminal. I would definitely use them again. |
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| fast and courteous |
| (July 4, 2011) Drop off was easy and we got to the airport within 15 minutes after parking. On the return trip we waited about 10 minutes for the shuttle and check our was fast. We will use again! |
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| Good Experience |
| (July 3, 2011) All the staff I came into contact with were friendly and helpful. I lucked out in that there was a parking spot available right when I arrived. Not so lucky in having to wait a while for someone else to find one, however. Aside from that though, a very positive experience and I would use your facility/service again.
Thank you. |
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| OK |
| (July 2, 2011) signage was seriously lacking resulting. As someone who travels by air infrequently it was difficult to determine where to place my vehicle. People in the garage who I has seemed to assume that I parked there frequently and gave instructions that were not helpful. The best instructions that I received was from the shuttle driver. The garage kept my car safe. I was able to locate my vehicle when I returned, but I would give some thought to better signage.
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| Thanks... |
| (June 30, 2011) Everyone was polite, helpful and professional. I'll use Park Air Express the next time I fly out of LAX. |
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| Parking |
| (June 27, 2011) The service was outstanding. The van driver was excellant and the retrevial of the car was prompt and excellant. Please continue to advise me of parking deals. |
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| Great place |
| (June 26, 2011) quick in - quick out
covered parking
very near the port
reasonably priced
choice of valet or not
I will use them every time |
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| First Timer |
| (June 16, 2011) Very pleased with the ease of parking. I just booked again for next week. I was slightly dissappointed in how long it took to check out with the cashier. All in all good experience.
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| Exiting after midnight |
| (June 13, 2011) The car was blocked in and it took 10-15 minutes to find an attendant to move the blocking vehicle. Also the exit gate was closed and unmanned. Had a problem finding our way out. |
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| Inexpensive but a little confusing |
| (June 12, 2011) The place was a little tricky to find, and once there you need to watch for signs and look for visiting parking, keep driving to lower floors until you find a person and then he will direct you where to park. You pay to park once you return in the office on the ground floor and not below where your parked. It's the cheapest and only waited about 15 minutes for the shuttle at LAX upon return. I will use them again. |
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| Great choice! |
| (June 8, 2011) Reasonable daily rate for covered parking. Shorrt wait to airport - a little longer to come back. Highly recommend. |
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| Parking with Park Air Express |
| (June 8, 2011) Very easy to get parked and transferred. On-line reservation expedites the entire process. Courteous personnel from start to finish. |
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| Good experience |
| (June 1, 2011) The employees were very nice, and didn't had to wait long for the shuttle, however had difficulty finding the floor where I was supposed to park. There is a need for better posted signs. |
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| The Best |
| (June 1, 2011) First time parking at this lot, and I will definitely park here again. I really like the fact that I keep my own keys. It is very easy and shuttle picks up when you arrive. |
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| Excellent Parking |
| (June 1, 2011) I will definitely park here again. It was not difficult to find a spot. Attendant helps you and you keep your own keys. Highly recommended. |
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| Good Service |
| (May 31, 2011) Service was good. |
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| good, but a little confusing |
| (May 31, 2011) It was fine, people were great, it is a little confusing the first time parking here, but you figure it out. When I got back I discovered they had parked a car behind mine so I had to find someone to move it. |
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| Park Air Express Review |
| (May 26, 2011) Quick,courteous and affordable. I highly reccommend this lot. Will definitely use again. |
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