The Parking Spot (South) Dallas DFW
1945 Valley View Lane
Irving, TX
(972) 399-7768
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| Outstanding Service |
| (July 20, 2009) The bad reviews listed are way out of line. I use this lot frequently and always get outstanding service. There is always room except at holidays. I recieved uncovered rates for covered parking when uncovered was not available once. Did not have to ask.
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| Postive Review |
| (June 15, 2009) I also don't believe that the bad review is representative of the vast majority of experiences. I have been using this service for many years and find the assistance given by employees (pick up and drop off at car and luggage assistance) invaluable. Further, I locked my keys in my car at night and the manager stayed, made calls on my behalf, took care of me until a lock smith arrived, and stood with me at my car the whole time he worked on it until they could get me in and on my way. Further, he lent me his cell phone to get in contact with my family throughout the process. 1 bad experience is the exception that proves the rule, however, it does not signify the quality of the Parking Spot overall. |
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| I too find the bad review |
| (August 16, 2008) I too find the bad review hard to believe. I have used this "SPOT" several times a year for 5 years and have always received excellent service. The buses are always right there, usually before I can even exit my car, and the drivers always help me with my luggage. One time in 5 years I received terrible service from a disgruntled employee and I went to the office and reported her and she was fired immediatly. I know because I checked when I parked there the very next week. So if you have any complaints about the employees be sure to go to the office and talk to the manager, because this is generally a great place to park. |
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| Great service |
| (March 19, 2008) I find the review above hard to believe. The service I encountered was great, shuttles were right there waiting for me when I got in from a trip, the driver helped me out with my luggage and was very sincere and sweet. To top it off I was offered a bottle of water and a newspaper at exit, very good customer service! |
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| Horrible, horrible, horrible. |
| (December 23, 2006) Slow shuttles. Rude, surly, borderline-hateful customer service. Never enough spaces (twice, they've tried to charge me the higher rate for covered parking, then assigned uncovered parking in a muddy field because no covered, paved spots were available.) And last time, my car got keyed while parked in their lot. Their rates are among the cheapest, but I see why. You get what you pay for. Parking Spot, I'm finished with you... you have permanently lost a good customer. |
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Verified stay: These reviews come from customers that have booked a stay through AboutAirportParking.com. We have verified the dates of their stay and their e-mail address. These reviews have the most weight in our ranking system.
Verified e-mail address: These reviews come from users that claim to have parking at the location, but did not book through AboutAirportParking.com so we are unable to verify their stay. We have, however, verified their e-mail address.
Unverified review: These reviews are from customers submitted prior to our verification process. We have applied measures to make sure they are genuine reviews, but these reviews carry minimal weight in our ranking system.
