The Parking Spot (North) Dallas DFW
4505 Plaza Drive
Irving, TX
(972) 915-3672
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| I have been a loyal customer |
| (August 1, 2008) I have been a loyal customer for the past 8 years. However, I will no longer park there. The past two times I have used them, I have had to wait for a long time at pick up. Today, I waited 45 minutes before I saw a North shuttle. Four South shuttles passed me, but would not call the north lot. I called after 30 minutes and it took another 15 until they arrived. Horrible service! |
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| Mixed review |
(October 8, 2007)
Pros: Can reserve your spot and it's there- love that! Most drivers courteous and helpful.
Cons: Slow to pick-up at the terminal. Have had to wait 30 minutes for them to show up even though I've called. This is very frustrating & the reason for 3 stars vs. 4 or 5. |
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| Good value - good service |
(August 11, 2007) Friendly staff and drivers. Most willing to help with luggage. Give yourself 20-30 minutes before you have to be at the airport. You may be the first one picked up in the lot, but last dropped off - depending on what the route will be. During the summer vacation season and holidays, they may be full - which is a sign that they have a loyal customer base. Advise a reservation, although they charge you about $5 to do so.
Upon return, if arriving after 8pm, always call them, or you may wait forever. I have them programmed into my cell phone, because I use them every week.
Pros: Good reliable service. Choice of covered or uncovered parking.
Cons: Often full lot. Sometimes a little slow. |
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| Horrible, horrible, horrible. |
| (December 23, 2006) Slow shuttles. Rude, surly, borderline-hateful customer service. (God help you if you don't have reservations at least 24 hours in advance.) Never enough spaces (twice, they've tried to charge me the higher rate for covered parking, then assigned uncovered parking in a muddy field because no covered, paved spots were available.) And last time, my car got keyed while parked in their lot. Their rates are among the cheapest, but I see why. You get what you pay for. Parking Spot, I'm finished with you... you have permanently lost a good customer. |
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| Good with a few caveats |
(October 27, 2006) PSpot North does a good job, but their lot is nearly always full or nearly full and without a reservation, it's sometimes not possible to get a covered spot during the week. Shuttles are good but late-night pickups at the terminals can be spotty -- always call them for a pickup as soon as you hit the curb.
Pros: Their SpotCard system makes for quick and efficient in/out with a discount and printed receipt with a dedicated lane just for SpotCard exits.
Cons: Lot is nearing capacity. |
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Verified stay: These reviews come from customers that have booked a stay through AboutAirportParking.com. We have verified the dates of their stay and their e-mail address. These reviews have the most weight in our ranking system.
Verified e-mail address: These reviews come from users that claim to have parking at the location, but did not book through AboutAirportParking.com so we are unable to verify their stay. We have, however, verified their e-mail address.
Unverified review: These reviews are from customers submitted prior to our verification process. We have applied measures to make sure they are genuine reviews, but these reviews carry minimal weight in our ranking system.
