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| services excellent |
| (November 11, 2009) It is a real pleasure to park at Sky Harbor Airport Parking when leaving town long term. The staff is curteous and timely. Will continue to park there. |
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| Airport Parking |
| (October 25, 2009) parking lot was easy to find. Everyone was friendly and helpful even when we got to the airport we had to go back to the parking lot to get eye glasses that were forgotten.
Returning from our trip we just went to the Blue Diamond north side and were picked up very quickly.
Thank you.
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| lighting |
| (October 20, 2009) The lot is is much to dark. We arrived in the dark and returned in the dark. Please install more lighting as we could not locate our car very well. Otherwise we were transported in a timely and polite manner. |
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| Airport parking. |
| (October 14, 2009) I have parked at Sky Harbor about 5 times now and I love it! I am picked up by my car, baggaged is carried and put on the shuttle and also taken off the shuttle and put on the curb at the ariport and the same service on return trip back to my car. The drivers are always nice and helpful and the check out lady at the gate is great too!
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| Sky Harbor Parking |
| (October 13, 2009) Convenient, efficient, and capable staff. Shuttle was timely and gentleman very helpful. |
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| Very nice people to deal with! |
| (September 18, 2009) Very nice people to deal with! |
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| Customer Feedback |
| (September 17, 2009) Your service was excellent, will certainly use your faculty the next time we fly out of from Phx. |
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| Expensive considering distance from the terminal |
| (September 11, 2009) I though it was rather expensive considering the remote location from the airport terminal.
The courtesy of the shuttle driver was excellent! |
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| PARKING |
| (September 5, 2009) We didn't even know about Sky Harbor Parking, until running across it on the internet, but decided to give it a try. What impressed us most was the "ease of use", very convenient, and a VERY FRIENDLY & HELPFUL STAFF. Can't say enough good things about the staff, and a $9.00 for Covered Parking, it all
adds up to a great deal. |
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| Adequate but not exceptional |
| (September 4, 2009) I pulled into the lot and was told to go down to the end where there was a shuttle van waiting. I had made a reservation for covered parking, but apparently I was supposed to get my resevation slip stamped or something, which I didn't...so the driver of the shuttle told me to go "over there and find a spot." This was easy enough to do, not really a problem. When I got back from my trip I was proptly picked up at the airport and delivered to my vehicle. That was nice. As I was trying to pay, though, I was told I had to have a ticket stub, which was never given to me! I did still have my reservation paperwork so that seemed to be good enough, but the gal at the check out place didn't know how to do the transaction and had to get help...and there were lots of really happy people behind me honking their horns and being pleasent (NOT!). Kind of embarassing if you know what I mean. So I did get parked, and I did get back, and over all therre weren't BIG problems...just several little ones. So, would I recommend this lot to others? Sure, why not. But was it a great deal? Not really...just "OK". |
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| A good experience |
| (September 2, 2009) Prices were as advertised; virtually no wait for shuttle vans; drivers were courteous and careful drivers. The only reasons the rating is less than perfect is that the person who checked us in (pre-trip) seemed to be completely unaware of the company's on-line procesesses and the driver on the return shuttle was playing his music a little bit too loud for my liking. Overall, a very pleasant experience. |
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| Misleading rates |
| (August 24, 2009) Stated the parking was $8.50 per day. Charged me $10 per day when I exited. Said that the $8.50 per day was with a coupon. Didn't say how to get a coupon. I won't be back. |
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| Good choice for parking |
| (August 22, 2009) Best value I've found for parking at Sky Harbor. Easy access, good friendly service, and reasonable rates. |
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| Great Parking Facility |
| (August 12, 2009) The staff there was very accomodating, and extremely kind, helpful, and curteous. I would use the facility again. |
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| Smooth Parking |
| (August 11, 2009) I came in on Thursday afternoon and I was surprised on how easy it was to drive in and park. I was told to go to Row 3 and drive West until I saw the shuttle. The shuttle driver pointed out a parking spot for me and then he came and helped me with my luggage and got me settled. He drove me and another couple to the airport and dropped us off promptly. He gave me a piece of paper with the name of the parking lot and the Row I was parked in.
When I got back on Sunday, I had to wait about 20 minutes before a shuttle came to pick us up but after that it went very smoothly.
I highly recommend parking here. It is close to the airport and very reasonably priced. |
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| Covered Parking |
| (August 10, 2009) In the Arizona heat covered parking is the only way to go. The covered parking protected our vehicle from the extreme heat condition. Parking spaces are wide enough that you don't have to worry about other vehicles bumping into yours. Everyone at the Sky Harbor Parking Lot were professional and courteous, making sure parking was quick and getting their customers to and from the airport in a timely manner. |
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| Sky Harbor Parking |
| (August 3, 2009) Their shuttle was very quick and efficient. For the price, this parking was amazing!! |
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| Excelent experience |
| (July 30, 2009) I was very pleased with my experience. My vehicle was not damaged in any way. I especially liked that the shuttles picked me up right away and I didn't have to wait on my return.
Thank You |
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| Parking at Sky Harbor Airport Parking |
| (July 28, 2009) On July 26, 2009, I returned to Phoenix, and caught the Van to Sky Harbor Airport Parking. The vans are clean and the driver was very helpful. In fact I still owe the driver a tip. When he dropped me at my car, we found out I had a dead dead battery. He and another drive both tried to help me charge my car, but nothing would happen, not even a spark. I called road side service at On Star and they sent some one out which took about an hour and the guys took me to the office to spend my time in the office where it was nice and cool. I believe I would have had a heat stroke if they hadn't done that, they made my stay more than pleasing and every one in the office was very nice to an eldery lady. I would like to thank them and I will make sure to make it out to the lot to get these guys a tip. I will be using Sky Harbor Airport Parking on my next trip in October. I have a new battery and I would like to thank the drivers and all of the staff for being so very helpful. Thanks again and God Bless.
Vivian L Anderson. |
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| parking |
| (July 19, 2009) great location; great price; great service
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| Hard to find |
| (July 19, 2009) I made an online reservation for parking at Sky Harbor Airport at About Airport Parking. It was difficult to find since the online receipt gave no driving directions and the business was not signed as "About Airport Parking". The facility did not appear very organized or well run. The ticket machine at the entrance was out of order with old tape & sign on the machine. Paint on the attendant's booth was obviously not new or well kept. Once inside the parking was poorly organized. I had reserved a covered parking and when the attendant told me to park in Aisle 6 I proceeded down rows of cars without knowing for sure where aisle 6 was. I eventually found it by driving around. I was a little hesitant about leaving my car there for 5 days.
Once the shuttle found us, which was pretty quick, our bags were loaded up right away and we headed straight for the airport. The driver was very helpful and efficient. We got to the airport quickly. I tipped the driver better than usual.
On the return trip I had a little difficulty knowing where to stand for the shuttle or what my shuttle looked like. (couldn't remember) Once on the shuttle there was no problems getting back. My car was OK and I checked out OK. The attendant had a little trouble understanding I needed a receipt for my records that listed the total, not just what my balance was. She made a photo copy of the total receipt and I was on my way.
I might park there again now being familiar with the place, but first impressions were not good. |
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| Airport parking rating |
| (July 16, 2009) There was little direction to the appropriate airport parking lot and as a result, I ended up parking in the wrong lot which cost me 100.00 more than I would have paid. The airport is very difficult to negotiate. |
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| As Quick As On-Site Parking |
| (July 14, 2009) The friendly staff, competitive rates, internet coupons, on-line reservations, and speedy shuttle service make this easier and less expensive to use than parking lots operated by the airport. |
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| PARKING SITE |
| (July 13, 2009) ARRIVED AT 3:30am. GOT A PARKING SPOT AND A BUS TO THE AIRPORT WAS RIGHT NEXT TO THE SPOT WE PARKED IN. GOT TO THE AIRPORT IN PLENTY OF TIME. WHEN WE RETURNED, THE BUS WAS THERE TO PICK US UP WITHIN 5 MINUTES OF US RETRIEVING OUR LUGGAGE AND HAD US BACK AT THE PARKING SITE QUICKLY. OVERALL A VERY GOOD EXPERIENCE. THAT IS WHY I CHOSE THE SAME PARKING SITE FOR A FLIGHT ON AUGUST THE 7TH. |
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| one comment |
| (July 11, 2009) You provided really good service and i am thankful, I had only one problem that was finding you, no clear signs up in front I got to drive in and ask is this right place other than that it was great and thank you
sincerely
Valerie |
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| parking |
| (July 10, 2009) customer service was good but I had a hard time finding the place; they helped with this. The shuttle service was good to get to the airport but the return ride was a little scary. I don't know if the driver was overly tired, sick, in pain or something else but he seemed like he could not focus in on his driving and something was definately distracting him. |
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| Survey |
| (July 9, 2009) I was worried as I usually park a small car, this time I had to park a large truck. The back lot for larger vehicles was great. The shuttles are timely. The drivers are always helpful and talkative. |
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| Parking experience. |
| (July 7, 2009) Hello,
The covered parking at the Sky Harbor parking lot was overall a good experience. The transportation to and from our terminal was convenient and fast. However, I would have left a better score had the front area where you come in and out next the portable trailers not smelt like urine.
Thank you
-RLM |
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| waited |
| (July 7, 2009) We waited about 15 minuets to be picked up, the other shuttles were more readly available. |
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| jennifer |
| (July 6, 2009) Everything went great! fast service and everyone was so courteous! Thanks |
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| Almost a 5! |
| (July 2, 2009) Dear Sky Harbor Airport Parking,
I reserved online and a deposit of $4.80 was deducted from my debit card. I parked as directed and was picked up immediately by a van. Smooth ride to the airport and delivery to Frontier Airlines. Upon my return I called for pick up after getting my luggage from baggage claim, found door 5 on the North side as directed and 'voila' there was your van. I'll bet I didn't wait 5 minutes! Great service!
But I wished you would have deducted my complete fee at least after I checked in and not at the gate when leaving. It makes a wait in line and by that time I was very anxious to get home to prepare for work the following day.
Almost a 5!
Sincerely,
Anita De Boer |
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| Nice Job |
| (June 29, 2009) Quick pick-up and drop-off.
No problems.
Nice job.
Thanks |
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| Easy and excellent service |
| (June 25, 2009) Parking was breeze! Excellent service both with my departure and arrival back to Phoenix. I will continue to use Sky Harbor Aiport Parking. |
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| Great way to save money |
| (June 25, 2009) The prking was easy to find and afforadable. Friendly people also:) |
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| review |
| (June 14, 2009) worked well
came early and returned late with no problems with transport to/from airport |
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| Great! |
| (June 11, 2009) A driver was waiting for us when we got there and helped us with our bags and when we got back they were waiting again. No complaints! |
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| Sky Harbor Airport Parking |
| (June 4, 2009) I am 6-months pregnant and was traveling with my two small children (ages 2 and 3). The man driving the bus picked me up right at my car, loaded my luggage and dropped me off right across from the skycap.
When arriving home, I had to get the luggage and kids out to the farthest curb, but we only had to wait 5 minutes for the shuttle to arrive. Again, the driver loaded my luggage and dropped me off directly at my car. This was great!
Usually I park in the airport parking (Gecko) and have to get all my luggage, car seats, kids, stroller over to the elevator, then out to the shuttle, then onto the shuttle, then inside the airport, etc. So this was a nice change.
We were gone for 8 days, only $60 and the car was in perfect condition. Drivers are very courteous.
I will definitely be using Sky Harbor Airport Parking for future travels. |
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| Awesome experience |
| (May 27, 2009) Hello,
For the first time we used your parking and everything worked smoothly... no waiting in either your parking lot or at the airport.
The online reservations also worked great.
We will definetly park with Sky Harbor Airport parking!!!
Thank you!
Norma |
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| All was well. |
| (April 27, 2009) I don't know what else to say. Covered parking was nice. My truck was just the way I left it and it cost less than I expected. I will definitely park there again if I'm in Phoenix and need to leave my vehicle. |
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| Drivers |
| (April 22, 2009) The parking experience at Sky Harbor Parking was excellent. The drivers were very courteous and friendly. Service was prompt. |
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| No hassle |
| (April 16, 2009) Good experience. Parked, bused to terminal, came back from trip, bused to parking spot, paid, left. All very smooth. Would do it again. |
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| phones |
| (April 11, 2009) My wife had to return to PHX without me on the 9th. I guess we were not aware that someone would not answer the phone during certain hours. She arrived just before 4 pm and called me wondering what to do. |
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| very convienent! |
| (April 8, 2009) Had to get to the airport very early and your parking was so convienent!on time.polite driver. great price. i will definitely use your parking in the future. |
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| Johnshoy |
| (April 7, 2009) Went very smoothly - didn't wait for a shuttle very long at all either end of the trip.
Had a little difficulty finding the Parking lot from 202, (didn't see a Washington exit) but we should be able to find it now if we use it again.
Thank you! |
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| best service |
| (April 4, 2009) will park again. |
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| very good experience |
| (April 3, 2009) Everything went very well. |
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| Great experience |
| (March 31, 2009) Great. Would be interested in deals for a regular customer |
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| Easy Is As Easy Does |
| (March 31, 2009) Direction to Airport parking were easy. Smooth going from the moment we drove onto the property. No wait at all for the van, going or coming home. Everyone at APP was polite, courteous, and extremely helpful.
Will use APP again. |
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| good stay |
| (March 25, 2009) very nice and convenient
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| Could not have asked for anything more. |
| (March 23, 2009) We had such a positive experience parking at Sky Harbor Airport Parking. Shuttle service was excellent. We definitely will be using their services again! |
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| Easy and Convenient |
| (March 14, 2009) We were a family traveling with 2 small children. The driver drove us right to our car and helped us unload our baggage. We would use it again! |
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| reservation mistake |
| (March 13, 2009) There has been a mistake... I was not there 3/5/09
My flight is for 3/26/09 returning 3/31/09 I will arrive
@3am returning to Phoenix @ 12noon. I do not know how
this happened but is it possible to make reservations for the 26th and change my deposit to this date . Thank you, Jeannie Ford. |
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| Good service |
| (March 11, 2009) Everyone was really friendly, and it went pretty smooth for my first time. I just couldn't find the on-line coupons people were telling me about. |
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| Would Recommend this to everyone! |
| (March 9, 2009) We were extremely happy with our stay. Our vehicle was safe and secure. We were never worried about our truck and found it made traveling much easier. The next time we travel we will gladly use your service and recommend it to every one whom we know travels. The price was wonderful and the service was excellent! The shuttle drivers were professional and friendly and we were happy to ride with them as they were very safe in their driving as well.
You have a wonderful service and it beats long term airport parking by a mile, who by the way, doesn't give a hoot about your vehicle.
Thanks once again for your service and attention to detail!
Sincerely,
Mitchell and Marcia Nicolaisen
Very very very happy customers! |
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| Works well |
| (March 3, 2009) Nice, no hassle and convenient. |
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| Great place to park!!! |
| (March 2, 2009) You guys were GREAT, everything went as planned!!
Thanks |
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| Great place to park!!! |
| (February 18, 2009) Everything went as planned, your service was excellent!! |
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| Eddie and Jesus are the best! |
(September 5, 2007) We had the best service ever. Jesus dropped us off (we said we were letting Jesus drive the bus on this trip) and he did! Got us to the airport on time. When we got back Eddie picked us up with no wait at all! We called and he was there eager to load up our luggage and get us safely to our truck. It was safe and sound for a week. Plus we used our $5.50 a day coupon found online! We'll definitely use Sky Harbor Airport Parking in the future!
Pros: The service was great. Eddie was very friendly and helpful. We could tell he loves his job, even after three months.
Cons: Nothing bad to report at all. |
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