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| Good expreience at Expresso parking. |
| (December 20, 2009) Thank you for the positive experience at expresso parking. I will definetly use Expresso Parking again next time I fly out of Oakland Airport. |
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| great parking |
| (December 20, 2009) i was impressed with the price of parking, the availability and accessibility of the lot. after returning i was shocked to see a small lounge area inside the warehouse. i'll be sure to use that next time. |
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| Timely shuttle and great coffee for trip home |
| (December 20, 2009) Enjoyable |
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| Fast, Safe, and Value |
| (December 18, 2009) I felt my stay was a valuable experience. The service was reasonable, with coupons, and secure. Staff members were friendly and experienced. With coupons my stay was less than $6.00 a day.
WONDERFUL !!! |
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| Espresso Parking |
| (December 18, 2009) Reasonably priced. Vans regular. Some parking problems. |
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| great service |
| (December 17, 2009) the whole process from start to finish was smooth and hassle free, very nice staff |
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| parking |
| (December 16, 2009) Our stay was very convient, easy access and affordable. Will use your service again. |
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| Re: Parking deals, both LAX and OAK |
| (December 16, 2009) fine |
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| Perfect |
| (December 15, 2009) Very little wait time, great price after i found you guys online, excellent experience. The company seems very well run |
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| Great place to park-convenient and price is right |
| (December 15, 2009) We parked for a week at Espresso Parking in Oakland and our car was safe, the lot location was very convenient, and the cost was the best that we have found yet! |
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| good price, easy access |
| (December 15, 2009) The place works. shuttles run frequently. price was very fair.
seemed secure. people were nice. Only reason I didn't give it five stars is because I have only used Expresso once. But I would again. |
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| my expresso exprience |
| (December 14, 2009) This is my second stay with expresso. As usual the staff was polite and helpful.
My return driver was a delight.
The drop off drive did not ask what terminal we were flying out of, we all got dropped off at the same location. I had to walk forever with my heavy bags to get to my terminal. The previous time I used Expresso, I was dropped off in from of my terminal |
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| Parking 11/30-12/12 |
| (December 14, 2009) Very happy with Expresso parking, appreciate the pre-paid discount and
Fred's cheerful greeting when he picked us up! Thanks |
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| Awesome Service! |
| (December 12, 2009) We loved going to Expresso. The service was excellent both leaving and returning. We loved the coffee, muffins and the friendliness of the drivers. |
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| Much more than what I expected |
| (December 12, 2009) low rates, free internet access, free boarding pass printing, free peet's coffee, etc.
Highly recommended. |
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| Not great |
| (December 6, 2009) Farther than I had hope from the airport, and VERY dark lot when I returned. |
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| first parking experience |
| (December 5, 2009) This was my first time using your lot and I will use it again. The price and service was nice. The only thing is this was a holiday trip and I made a reservation and was not informed that the lot may fill up and even if you have a reservations you will have to leave your car in a none parking space and leave the keys. Well this was a surprise and I was not too happy but had no choice. Nevertheless, things worked out and I will continue to use the lot if the price remains low. |
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| Thanksgiving Trip |
| (December 3, 2009) The price was great and the bus driver worked as fast as he could to load everyone's bags. The lot did seem to be overbooked and I had to park in a "makeshift" spot. Other than that it was perfect. I would definitely use Expresso Parking again. |
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| Driver courtesy |
| (December 3, 2009) Your drivers on our departure and arrival were exceptional. |
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| Positive review |
| (December 3, 2009) Easy to find, even in the dark!
Great parking, courteous drivers, love the coffee, everyone is very helpful and courteous!!! Will absolutely use this company again.
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| Great experience |
| (December 3, 2009) highly recommend. Excellent and personal service, everything as promised and advertised and beyond that.
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| Great price/not enough people |
| (November 30, 2009) All the people at Expresso Parking were wonderful and very courteous. There were just not enough of them.
The busses didn't come often and were very full. When we got to the lot, there was a long wait to pay for parking because there was only one checkout person.
The facility and ameneties were terrific. They just need to hire more of those very helpful folks.
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| Great Service and Great Rates |
| (November 30, 2009) I just got to the curb and there was your bus, already to take me back to my car. Friendly service too,
thanks for being there for us travelers! |
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| Fast AND Courteous |
| (November 30, 2009) When I atrrived the outside lot was full . I was asked to double park . The Staff was gracious enough to valet park my car at no additional cost. When it was time to retrieve my car , they pulled it up , even tho it was in the self parking lot.
THe shuttle was clean and prompt. I will be doing alot of traveling in the next few months and look forward to leaving my car with EXPRESSO .
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| Blocked in Car |
| (November 30, 2009) After many 5 star parking experiences at Expresso you really blew it this time. You oversold the lot and double parked cars so that many, many people couldn't get out. because of the way your operation is run, with only one bus stop on the return, a long walk to the car required a long walk back to find someone to move the blocking car; then another long walk back to the car.
My wife was furious and was promised a refund from a person who seemed to be your night manager. He said he would take care of it the next day (11/28). So far, no refund.
Note: If you are going to double park or block in cars you need to operate like the lots that do this all the time. They run their buses up and down the aisles. If your car is blocked they radio an employee who is cruising the lot. He arrives within a few minutes and moves the car in the way. Of course, you need 24 hour security because the keys are left in the blocking cars. |
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| Great location and prices |
| (November 25, 2009) The location was about 1 mile off of 880 and a quick shuttle to and from the airport. We were on our way to the shuttle pick-up and had just missed the a shuttle. In no more than 8-10 minutes later, another shuttle had arrived. Quick drop off and quick pick-up. There parking rates are great and they deliver excellent service. |
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| Very nice |
| (November 12, 2009) Lived up to my expectations. Prompt shuttle service. Very Nice!!! |
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| My review |
| (November 11, 2009) Well, the fact that I received a price on line and then went to pay and was asked to pay more despite the fact that I had given him my receipt of what I had been promised and printed off line. I refused to pay more and he said "he had to get it as close to the price as possible" which is not my problem. In the end I payed less but to be asked to pay more with a printed receipt is rediculous. |
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| Parking |
| (November 9, 2009) I was happy with the amount. When you get the ticket it should be easier to leave it in your car and return to the garage to pay your parking. I pulled into the garage and it was like I was a criminal.
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| Coupon problems |
| (November 6, 2009) When I arrived, I showed my internet coupon to the attendant, who told me to park outside and use the machine to pay when I returned. When I attempted to pay at the machine, I was charged twice what I should have been. I was then told by the attendant I needed to present the coupon on payment to get the discount. Because I had not been told the coupon was necessary for payment, I did not keep track of it was unable to locate it. After an angry exchange of several minutes the attendant apparently concluded he was unable to make me overpay for what I had been promised, so he took a coupon out of the drawer in front of him and gave me the discount. The need to retain the coupon was not made clear when I entered, and would have made using the machine impossible if I expected the coupon rate. Since I had made the reservation on line, it should have been easy enough for him to check to see that I had the coupon, but he made no attempt to do so. This confrontation created unnecessary ill will after an otherwise quite acceptable experience. The transport to and from the airport were both very prompt and comfortable. |
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| Excellent Disabled Help and Senior Help |
| (November 3, 2009) Greatly appreciated the excellent help at pickup and return on Nov. 2. The driver was exceptional and helped us with everything. We will continue to patronize this lot. Thank you. |
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| Expresso Experience |
| (November 3, 2009) Great. Nice people, very good service at a good price. WE will return.
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| Great |
| (October 30, 2009) This was a great experience as far as leaving the car in your parking facility.
My only problem was that it was hard for me to walk from where I had to park the car to the shuttle and then back to the car when we returned.
It's too bad that you cannot drop off at the gate of airlines.
Thank you for your service. |
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| Review |
| (October 26, 2009) Excellent service! |
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| Great place to park! |
| (October 25, 2009) My parking experience at Expresso was very positive. I like that they have a choice of indoor or outdoor or valet parking.
the free muffin and coffee is a nice plus too. They were easy to get to and the wait for a shuttle was not very long. I will definitely use them again and would recommend them highly. They had the cheapest rate around. |
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| Left car twelve days. |
| (October 22, 2009) Overcharged by a couple of dollars. |
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| Mancuso Review |
| (October 22, 2009) The inside of the warehouse was flooded, my shoes and pants got soaked. I would like to see some drains installed so the water will drain. The price for an online reservation and the shuttle service is great, however, standing in 3 inches of water to pay my bill is not. |
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| Expresso Parking |
| (October 21, 2009) All worked well with the exception of the payment. The folks at the pay window did not understand the pay in advance that we used. It took some time for them to come to terms with the paperwork that I had to support my advance payment. They finally got it worked out then all went well.
I use your parking when we fly from Oakland and find it to be first class all the way.
All in all it would be a perfect rating if they work out the payment understanding.
Regards....... |
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| GREAT JOB |
| (October 18, 2009) Everybody was very courteous and helpful. I will definitly use this company again when flying out of Oakland. |
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| Indoor Self Park Review |
| (October 16, 2009) The website made getting to the facility and booking my parking very easy. I even received a better rate by booking online than the published rate at the lot which saved me nearly $20.
The only negative is that the stalls are very narrow and tight. I have a mid-size sedan and had a huge SUV poorly parked next to me which made it difficult to open doors and load lugguge.
In spite of that, I fully intend to use Expresso Parking next time I fly out of Oakland.
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| Great Stay |
| (October 14, 2009) Excellent accommodations, good service, shuttle on time, great price. Will use again an recommend to friends.
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| Great Service |
| (October 12, 2009) Very friendly drivers and close to the airport. |
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| Good experience |
| (October 8, 2009) Parking at Expresso was easy, and happily I can report there were no problems. Thank you. |
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| Easy exit. |
| (September 9, 2009) The staff and drivers were courteous & friendly. Could have used a little more directions on the process when one is not having valet handle vehicle. Really appreciated the indoor parking and the free coffee. :-) |
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| If you read this feel free to call me 415-865-8830 |
| (July 22, 2009) I parked valet inside, your check in and bus staff were a 5+, and on my return the bus was a %+ again. Then I went to pay, I had a contract from the Internet that gave me the exact price, I'd payed a deposit, but your staff had trouble understanding that. Then I questioned the cost of additional hours, when I was in fact 2 hours earlier than the contract indicated. What a hassle. They then criticized me for using an Internet site that wasn't your directly, how would I know what site was what, I'd never been there before. It took me over 20 minutes to get my car (Valet) out of there after 10 hours of travel, perhaps I should go back to my old parking location. I travel weekly out of Oakland and I did not appreciate the way I was treated. I doubt I shall hear from you, but if I do, don't do business with Internet sites you don't like, or if you do blame yourself not me or my wife. |
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| June 27th-28th |
| (July 12, 2009) You all are great. I called to have my car up front from the plane and it really made for a fast check out. My friend who was with me did not know about your service and will be using it when they travel.
Thanks again for all the great service.
Suzanne Rossi |
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| Long-term Parking Lot |
| (June 8, 2009) I highly recommend Expresso to anyone looking for a long-term, covered, economical parking lot within a few minutes from the Oakland airport. The lot appears save and secure. We love the ease of dropping off and picking up car. The shuttle service was outstanding as well. They pick up from/to parking lot/airport frequently with very minimal wait time. |
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| clean and courteous |
| (February 24, 2009) I have parked here several times and have always enjoyed excellent service and not much waiting. I will definitely park here again. |
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| Not 5 stars |
| (February 14, 2009) To Whom it May Concern:
The reason I didn't give Expresso a 5 star rating instead of 4 stars, was when I showed them my reservation sheet which I printed out when I booked the parking garage through your web site, the attendent had to go into the head office and delayed not only my departure but all of the customers standing in line behind me.
Due to the delay and the waiting, they eventually gave me one day free.
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