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| First time parking to fly out of O'Hare |
| (January 26, 2012) This was my first time using airport parking to fly out of O'Hare, so I can't compare Four Points to other lots around O'Hare.
This is a secured, uncovered, outdoor hotel parking lot. You must go into the hotel lobby to pay for parking, get a hang tag, and the code to open the gate to the lot. While the lot is small, it is fenced and seemed relatively secure.
Shuttle pick-up is from the hotel lobby which is a short hike from the lot. The shuttle runs every 20 minutes and arrived and departed on time. The driver was helpful, drove smoothly, and the trip to the terminal took about 5 minutes.
Upon return, pick-up for domestic flights is not curb-side at the baggage claim, but from the transportation center, which is a short hike from the main terminal building. The return shuttle trip was similar to the departing trip.
Overall, the service was satisfactory and reasonably priced. However, I will probably try to find a lot that offers drive-through check-in, covered parking, and car-side pick-up and drop-off for the added convenience. |
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| Great! |
| (January 13, 2012) We got there right in time (accidentally turned the wrong direction once) and were the last ones to board the shuttle because by the time we parked, we were actually a minute late. But, the shuttle driver was nice enough to drive up to our parking spot. I think if we had been later than that, we would have had to wait, which actually is something I liked; to me, it means that they are always prompt and serious about leaving on-time.
Also, in the rush, I accidentally dropped my glove in the lot. At the airport, we called the hotel and asked if they could grab it and save it for us when we got back. Sure enough, upon our return, they returned the glove and we were on our way.
In short, their service is efficient and timely and a really good deal. |
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| Lady had no clue about this program |
| (January 6, 2012) The person in charge at my time of check-in and check-out had no idea about this program and it's pre-payment. Ended up checking out, and she charged me for my full reservation rather than the day less, since I was checking out a day early. Called her out on it, and she credited my card for $10. As I drove away I realized, she actually owed me $20 - go figure. In the end, it only cost me $12 a day, so that's fine.
Very accessible, convenient, and the shuttle driver was awesome. Still, pay close attention to how much you're paying...it's sad the woman who was in charge of taking my payment seemed completely clueless. I will be even more vigilant next time. |
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| parking servive |
| (January 5, 2012) very easy and cheap. will use it again. i always hated flying out of O"Hare because for the parking. Now It is not a problem. |
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| Secure Parking |
| (January 2, 2012) This lot was the easiest of all the choices to get to from the tollway. Everyone was very friendly. Even though I forgot to put the tag on the mirror, I called when I got to my destination and was promised that my vehicle would still be there when I returned (which it was). Having a locked lot with an entry code put my mind at ease since this was the first time I had tried this. I will definitely do it again. |
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| A Nice Service |
| (December 5, 2011) My only suggestion is to explicitly state where to catch the shuttle at the airport. Perhaps a map would help. We finally called the hotel to get the information. We must have just missed the shuttle at the airport because it was exactly a 20 minute wait. The staff at the hotel was helpful and courteous and the car after 3 days was just as we left it. We will use this parking service again. |
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| Excellent Service |
| (November 30, 2011) We had a great experience with Four Points. The service was excellent. The shuttle left within 10 minutes of us arriving at the hotel, and upon returning, we waited less than 10 minutes as well. Very nice drivers both times. We will use this hotel's parking anytime we fly out of Chicago. |
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| Could NOT have been easier !! |
| (November 23, 2011) Staff was great thru the entire process...from making a reservation, checking in, and getting me back to the car when the trip was over. I'll be back !!
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| Nice alternative to parking at O'Hare |
| (October 19, 2011) Check in at the desk was very quick with online reservation. Shuttle departed promptly per their schedule and I was at the terminal in 15 minutes. Return shuttle was also prompt and well marked. This was my first time using this service and will definitely be a repeat customer. |
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| Will Use Again |
| (October 12, 2011) Second time using the Four Points as our place to park and fly, and again everything was perfect! Shuttle was there and waiting when we got to the parking lot, and only waited about 10 minutes at the airport on the way back after our trip. Safe and secure, and all employees were very helpful and friendly - will DEFINITELY use again! |
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| Four Points Sheraton |
| (September 28, 2011) The Four Points Sheraton parking was an easy solution for our O'Hare airport parking. The staff was very courteous and the parking was simple and you are able to park your own car. When we arrived a shuttle was just leaving. but another shuttle was there within 10-15 minutes to pick us up. I will use the Four Points Sheraton again. |
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| Better than Marriott Suite Parking |
| (September 14, 2011) Everything was as expected |
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| Excellent value instead of taking a cab or limo |
| (September 8, 2011) Great. Arrived when the bus was just about to leave and the driver told me what to do and waited for me. Took my luggage and I checked in and parked my car. On the return I walked out of the terminal and saw the bus pulling up. Perfect timing.
Great for short term parking. Convenience and price were great. |
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| Great option for $10/day |
| (September 3, 2011) Never having used a hotel as a option for parking, I was a bit hesitant but willing to try other options for the $40 a day airport parking. At $10.00 per day it made sence to try it. My hesitation was more in the steps to get my vehicle into the fenced lot. (After all nobody is just sitting there waiting for your arrival) You park in front and check in at the front desk which is where they provide you with a pass code, mirror hanger and some instructions as to shuttle service. You then self park your car in the lot. Yes, just that simple. You then make your way back to the front of the hotel where the shuttle busses run every 20 minutes starting at the top of the hour. The shuttle ride was just a few minutes and were timely both departing and returning from the airport which was very important. (nothing more frustrating than shuttles that don’t show when expected). Now that I know what to expect and how it works, I wouldn’t hesitate on using this service again. |
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| split value |
| (July 20, 2011) 4 Points was just fine--safe and reasonable.
However, our return shuttle to the hotel was a nightmare--delivered to the wrong Sheraton--ignored our need to transport from 1 to other hotel(told us get a cab--cost nearly $20.00)--were cold, heartless, indifferent--bad show |
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| Great. |
| (July 2, 2011) This was our first time parking at Sheraton. It was a great experience. Very easy. No problems at all. I will definitely do this again. |
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| Wonderful Experience! |
| (June 24, 2011) Found the parking area easily, check in went very smoothly, ride to the airport was quick and efficient. The shuttle picked us up at the airport and the driver was great we were driving back to the hotel in Chicago's version of a monsoon. Would highly recommend to anyone else and will use it when we fly again. |
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| momA |
| (June 16, 2011) Good |
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| Hassle free parking |
| (June 15, 2011) Easy in easy out - no long waits for shuttle |
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| no stress |
| (June 8, 2011) This was a positive expearience, no stress , checked in , parked and boarded the shuttle to the terminal. I will use this option again |
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| Keep Up The Great Job |
| (June 5, 2011) Very nice and attentive staff.
Thanks for a beautiful start to great vacation. |
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| Great |
| (May 31, 2011) Easy!!! |
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| Secure lot |
| (May 26, 2011) I liked the secured lot.
Customer service should have been better,received poor direction upon arrival and was told I couldnt enter the hotel so we had to walk all the way around with our luggage. |
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| Good |
| (May 24, 2011) very convenient |
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| Great stay |
| (May 10, 2011) this hotel was in a great location, easy payment and vans timing was perfect. highly recommended |
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| Mr. |
| (April 12, 2011) My wife found your hotel on line as knew that parking at the airport was difficult and expensive. Your location right off the interstate made the hotel easy to find. Check in was simple; using the code to get into the gated section of the parking lot was easy and worked perfectly both coming and going. The shuttle also was on time both coming and going and the drivers were both very pleasant.
I would highly recommend your hotel for ease of parking near Chicago O-Hare to anyone looking for overnight parking in lieu of parking at the airport. I can't really comment on the hotel itself since we did not stay over night in Chicago on this trip.
Thank you for everything.
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| parking |
| (March 26, 2011) Other than checking in, the experience was great. I appreciated the timeliness of the shuttle, efficiency of parking and that my vehicle was safe. Thank you. My only issue with check in was that the clerk on duty was not familiar with the internet voucher when using it without a stay at the hotel. We had to wait for a manager to come take care of it, not a big deal but something for you to be aware of.
Thank you
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| Fantastic |
| (March 7, 2011) Four Points by Sheraton Chicago O'Hare's airport parking was fantastic. We were able to easily load their shuttle to the airport, and there were many convenient pickups from the airport. We were traveling with two young children, and it was made easy with Four Points by Sheraton. |
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| excellent |
| (February 1, 2011) very happy, we arrived at 6:00 am the bus was there in 5 min. we will use your service again, polite drivers also. Thank You
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| Quick and Friendly Service |
| (November 30, 2010) Very easy and friendly drivers. |
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| great |
| (October 7, 2010) hello it was nice and i will use it again |
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| Very Good |
| (October 3, 2010) I would have given 5 stars but I had to wait on the shuttle bus for 40 minutes to get a ride back to the hotel to pick up my truck. Maybe you should park in a more visible spot at the airport and the driver should get out to let passengers know they are ready for pick up. Otherwise, it was economical and my truck was in the same condition it was in when I left it. I felt safe leaving my truck there due to the gated area where cars are left. |
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| Four Points Sheraton - Self Park |
| (July 8, 2010) This is a good facility although there are some cheaper alternatives nearby. The parking area is fenced-in and gated so security is good.
Very close to airport. Shuttle ride only about 10 min.
Shuttle drivers friendly and conversant.
I've used it twice with out any problems. |
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| Great Service! |
| (June 13, 2010) Parking was simple, and staff was great about answering any questions. The shuttle was fast and always on time. |
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| Airport Parking |
| (April 27, 2010) Parking services are perfect.
Ladies restroom by the conference rooms were a complete mess early Sunday morning. |
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| Fast, Easy, Inexpensive |
| (March 15, 2010) It's easy to get to, fast service inside, and $10 per night is as cheap as it gets. The shuttle driver said he would wait but then left without me when I asked him to wait while I got one thing from the car, but another shuttle showed up soon afterward and I was at the airport within 10 minutes. The car was untouched and intact when I arrived after a full week of parking. Seems like a safe area, lots of constant activity. |
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| give yourself enough time |
| (March 1, 2010) The price is right, and you self park your car in a secured lot. Make sure you get the proper code before driving around back to park (I didn't get it last time and had to run to catch the shuttle). Give yourself enough time, but don't worry, the next shuttle will leave promptly every 20 minutes. |
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| Some rough spots |
| (December 1, 2009) Plenty of room to park although signs and information was hard to come by. Operator I called before arriving didn't have any information and passed me off to off site person with less. Pick up and delivery to airport was slow. Again, didn't say it was on the hour and every twenty min. At the airport didn't get picked up for over half hour and had to call twice for that. Outside parking only, no valet. |
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| No Worries |
| (November 19, 2009) This is the second time that I have used this service and I have been very satisfied both times. I didn't have any problems with my vehicle and the shuttle was prompt. I will use this service again and again. |
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| Very convenient |
| (November 8, 2009) Great place to park. Good price and very convenient shuttle. I highly recommend it. |
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| nice and convinient |
| (October 27, 2009) good experiance. Will park there again. |
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| Very Accommodating |
| (September 22, 2009) I needed to park at the hotel for two successive trips with a night at the hotel in between. Hotel had no problem with this arrangement. I had tried to book the same arrangement at another hotel and they couldn't get it straight. Four Points sent confirmation with the hotel night and parking days on the confirmation. Thank you.
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| Good service; poor directions |
| (August 31, 2009) Parking was secure and the location was convenient for us but there is no signage to get you from the parking area to the front desk to pick up the shuttle; we got lost in the hotel. There is also no signage to get you back to the lot and the door is tricky to find. Shuttle drivers were very curteous and helpful. You can unload your luggage under the awning out front before parking, which is nice in bad weather.
Upon our return we had poor directions for meeting the shuttle at the airport. The overhead red airport signs for hotel shuttels are accurate, though the walk was lengthy, especially with all our luggage in tow. Those signs are what you need to follow. Our instructions to look for "ground transportation" signs and "follow the blue arrows on the floor" were confusing; we saw neither. Perhaps they are giving out old information.
When we arrived back at the hotel we were told at the front desk the code had not changed, but it didn't work. We had to repark the car and return to the front desk where we were then told the code HAD changed. Lots of wasted time & effort there. All the confusion took its toll in time - at both ends of the trip - but we weren't in a hurry; it would have been different if we'd been under a time crunch. The location worked well for us so we would probably use this service again, especially now that we know how the system works. |
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| First Time User |
| (August 16, 2009) It was somewhat confusing for a first time user. I did not know if I should park at the front door? I sure didn't want to find a parking place first and then go inside. The desk clerk didn't seem to understand why I was there and the directions for parking my car seemed rather vague until I got to the location. Also, really wasn't sure where to enter the building to get back to the front lobby. When I returned from my trip, the driver was very helpful to assure me that all I needed to do was to go to my car. It appears that anyone who is in the hotel has easy access to the parking area and easy access to return to the hotel. I didn't have any problem with my car but I wonder how safe it really is.
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| great rates |
| (July 29, 2009) I was pleased with service provided. Upon arrival to the airport I arrived maybe 2 minutes prior to departure of the bus, to the airport the driver was excellent and patience. Front desk clerk completed the transaction & we were off to the airport within 2.5min. My car was safe. The raates are GREAT! The ride to the airport is like so short maybe 5min +/-...
Lastly, although my resevre time wasn't until 12p that afternoon, it didn't matter I was able to park way earlier I had a 620am flight and with no extra charge I was able to park there.
Thanks |
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| Parking at four points |
| (July 26, 2009) Excellent in every way. Far superior to airport parking or using limos in regards to price. Very efficient service. I will use again-2 or 3 flights a year. |
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| Very convienent, professional staff |
| (July 8, 2009) I was starting a job at O'hare and needed a inexpensive place to park for my first day. I choose Four Points and it was worth it. Easy to reserve spot on the internet. Staff at the hotel was very professional and helpful. Just know that you have to park the car, go into the hotel and register your car and then go back to your car to hang the parking permit on your mirror. Very safe and would defintely use them again when needed. |
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| 5 |
| (June 18, 2009) Great.. I got just what was advertised and as a consumer you can not do much better than that. Friendly and helpful hotel staff ( phone operator and front dest person ) and even Your staff was quick a helpful and efficient as I had lost my confirmation and emailed you for the information and got a quick and friendly response.. I will use your product again and will recommend it to my friends . I am a retired Unitrd Airlines employee who no longer has access to the employee parking lot at ORD and who had no use for the city's parking facilities.
Thanx
Dennis Tactikos |
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| Four Points remote parking |
| (February 24, 2009) It's quick, easy, and inexpensive. On-line reservations makes it even easier. The rear lot parking is secure, but not covered. It's probably just as quick as O'Hare remote parking - free shuttle every 20 minutes, right up to the departure terminal. It's not obvious how to get back to the shuttle through the hotel, but it is pretty easy. |
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| Jennifer |
| (February 18, 2009) At first I was worried when I bought the parking because my computer does not print and so the deposit was going to be lost but when I got there everyone was so pleasant from the front desk to the shuttle driver.. I was a wonderful experience, less expensive, abundant parking, close enough,and everyone was so pleasant.. I would definately park there again. |
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| Great Experience |
| (January 18, 2009) Inexpensive and convenient. Front desk staff was helpful. The shuttle runs frequently. I will definitely park here again, for future airport travel. |
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| I was pleased with the |
| (December 4, 2008) I was pleased with the parking, quick service and on time transportation to the airport. I will use Four Points again.
Susan |
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