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SmartPark JFK - Full Service Reviews, page 7

SmartPark JFK - Full Service
123-10 S Conduit Ave
South Ozone Park, NY
(718) 529-0090


based on 1764 reviews
Reviewers' Average Shuttle Wait:
5-10 minutes
based on 213 reviews
$14.95 Daily: Outdoor Valet

$300.00 Monthly: Outdoor Valet

 
Verified Stay Review
Excellent Execution of Efficient Airport Remote Parking
(December 15, 2010) Great value for the service - I recomend Smart Park JFK and will use them again.
 
Verified e-mail Review
Good service
(December 15, 2010) It was a pleasure to use the service at Smart Park JFK. I would recommende it and use it again.
 
Verified Stay Review
parking experience
(December 15, 2010) all went well -
 
Verified Stay Review
smart park JFK
(December 15, 2010) Very Good. Will use Smart Park all the time.
 
Verified Stay Review
great
(December 14, 2010) Everything was great
 
Verified Stay Review
Service is Great
(December 13, 2010) I am seeking a career in another state, and I've had to park at the airport three times in the past two to three months. I chose Smart Park the first time, because they were the least expensive. The service I received there was great. The drivers and office personnel were very polite, courteous and professional. I highly recommend Smart Park.
 
Verified Stay Review
comment
(December 13, 2010) The service was excellent...I would recommend it to all my friends....
 
Verified Stay Review
access to lot and directions
(December 12, 2010) The lot price is reasonable. Could be cheaper by $1.00 or so to be more competitive. Also it was a little hard to find the lot.
 
Verified Stay Review
Smart Park JFK
(December 12, 2010) Excellent service. Very polite.
 
Verified Stay Review
Quite good...
(December 11, 2010) Compared to the other services like this, I have to say, they did quite well by me. I will use their services again..
 
Verified Stay Review
GREAT SERVICE
(December 11, 2010) THE VAN TOOK US TO AIRLINE AS SOON AS WE ARRIVED AND CHECKED IN. WE ONLY HAD TO WAIT 10 MIN. TO BE PICKED UP WHEN WE ARRIVED BACK FROM TRIP. THE CAR WAS UP FRONT AND READY. GREAT EXPERIENCE! WOULD RECOMMEND YOUR SERVICE.
 
Verified Stay Review
Smooth.
(December 11, 2010) Everything went smoothly. Quick and efficient. Thank you.
 
Verified Stay Review
hassle free
(December 10, 2010) this is my second time using smart park. both were very good experience. hassle free!
 
Verified Stay Review
Fair pricing and prompt pick up
(December 10, 2010) Making the reservation online was easy. The one day discount for a week's stay was very nice... Pick up from the airport was very prompt and the car was ready when we arrived. The only thing that could've made it better would've been if the car had been started to warm it up..Would def use again though.
 
Verified Stay Review
Fast!
(December 9, 2010) Excellent and fast service!
 
Verified Stay Review
As described
(December 9, 2010) Excellent prompt and courteous service, would definitely use again.
 
Verified Stay Review
Very effficient - well done
(December 8, 2010) To the reviewer, The online web site was easy to use. The parking location was easy to find with clear directions on the web site and visible signs along the route. The drop-off was simple and quick, the pick-up was a little delayed at the terminal but very efficient at the parking lot counter. I will use Smart Park JFK again. Regards.
 
Verified Stay Review
xxx
(December 8, 2010) very good experience
 
Verified Stay Review
first time user
(December 8, 2010) having used local competion in the past, i gave you guys a chance, and without question, i will be using your services again.plus i will reccomment to all my friends. thanks.
 
Verified Stay Review
good parking
(December 7, 2010) good parking location and quick pickup service... they had the car ready for us when we got back.
 
Verified Stay Review
Very organized and professional
(December 7, 2010) Very happy with the experience we had at Smart Park JFK. I would definitely use them again.
 
Verified Stay Review
Excellent all around
(December 7, 2010) Quick van to the airport, not waiting for other parkers to arrive. At arrival, virtually no wait for the pick-up van, again the only passenger. What more can I expect?
 
Verified Stay Review
Great service
(December 7, 2010) Great service. Dependable and reasonably priced. Will use you again.
 
Verified Stay Review
convenient and efficient
(December 6, 2010) very convenient way to travel....cheaper than the two taxis it would have cost to get back and forth to the airport...upon arrival processing was quick and awaiting shuttle was ready to go to get us to airport quickly...on the return the same thing occurred ...would definitely use smartpark again
 
Verified Stay Review
Greatexperience with smartpark
(December 6, 2010) Your system made getting to and from the airport very easy. The driver was very efficient and we were very pleased with the service. We definitely would use this parking facility again.
 
Verified Stay Review
Very Good
(December 6, 2010) Very Good
 
Verified e-mail Review
I LOVE IT!
(December 6, 2010) I have used this place 2 times... once in Aug 2010 then in Nov 2010 and i must say i love it!!!! i cant give a rating on a place i only used once.... both times i used it i paid 40.00 for 3 days of parking. when i got there to drop off my car i was in and out of there in abt 5 mins. i got to the airport in abt 5 mins. Now when i got back from my trip i called as soon as we landed to have them pick me up and when i got outside from the terminal to wait for the shuttle it was there waitting for me!!!!! the great thing is that you can make your reservation online and its cheaper and faster process for when you get there! my car was well taken car of and was waitting for me when i got there no hassle no bull no headaches.everything was in my car just the way i left it my portable GPS and I left some money in the car and it was all there!!!! I will use this place again and i have recommend to my fam and friends and they said the same!!!
 
Verified Stay Review
Good but took 20 minutes to pick up from airport
(December 5, 2010) You need to have all 5 buses running and at least 2 at JFK during peak hours. I waited over 20 minutes in the cold.
 
Verified Stay Review
fantastic
(December 5, 2010) Will use it again and again and tell all of friends.
 
Verified Stay Review
first time great experience
(December 4, 2010) firstly , your website is very easy to navigate. Your facility was clean and very well run. Your attendants were very courteous. I arrvied at about 5AM an was quickly processed at promptly seated for my trip to the airport. Upon my return, I was picked up promply and reunited with my vehicle, All together this was a very good experience and I will retun often, and ask my traveling friends to do so also. Thanks.
 
Verified Stay Review
very good service
(December 3, 2010) thank you it was smart way to use the smart park
 
Verified Stay Review
SmartPark
(December 2, 2010) Service was quite good
 
Verified Stay Review
excellent service
(December 1, 2010) Arrived at the lot mid morning. Was on a shuttle to the airport within 5 minutes. Driver was nice, but wasn't very helpful with bags when we arrived at the airport. Upon return, shuttle was at the airport within 5 minutes. Service was very efficient and I would use this lot again in the future.
 
Verified Stay Review
andrew
(December 1, 2010) Everything was fine, very profwshional
 
Verified Stay Review
Wait time
(December 1, 2010) Too long a wait time at the airport after calling to be picked up.
 
Verified Stay Review
Parking Review
(November 30, 2010) I was impressed with the professionalism displayed by all Smart Park JFK employees, from the receptionist whob greeted us at 3:30A.M. to the drivers. I will be sure to reccomend your business to my family, friends and anyone flying out of JFK.
 
Verified Stay Review
Pick up and drop off were quick and efficient
(November 30, 2010) same as above
 
Verified Stay Review
Not bad
(November 29, 2010) At arrival, processing was swift, I was at the airport at the correct terminal within 10 minutes of arrival at the parking lot. My only problem is that I had to travel through horrible New York traffic to get to Smart Park JFK. If it was off an interstate like I-95 or I-78, that would be so much better. I am going to try to find another parking lot next time that is may be 40 minutes away from JFK but has shuttle service to the airport to avoid all the horrible driving conditions in through NY City. On the way back, the staff was not friendly at all. The girl working did not even say hi or thank you or have a nice day, she definitely needs more training in customer service. Overall, I was picked up on time within minutes after I called them and my car was ready to drive out, very prompt processing. Would recommend this to others who live near by, however, if you are driving here from out of state like I drove from WV to here, I would recommend finding another place to park because of the driving through the horrible NY traffic took me an extra 2 hours being stuck in traffic near the Holland Tunnel and in Brooklyn and Queens. Avoid driving through those areas at all costs and save yourself lots of headache.
 
Verified Stay Review
great parking!!!!!
(November 29, 2010) Everything was super!!!!We are going to use your services all the time...thanx
 
Verified Stay Review
Satisfaction
(November 29, 2010) Very satisfied with Smart Park..could not have been easier!
 
Verified Stay Review
client
(November 29, 2010) staff was courteous and quick to pick us up when we got back would definitely use them again
 
Verified Stay Review
Excellent!
(November 29, 2010) This was a very positive experience. The parking, the shuttle and retrieval worked perfectly. Would definitely recommend this to anyone. Two Thumbs up!
 
Verified Stay Review
Only Way to GO
(November 29, 2010) Exactly as Advertized. Once we received our luggage after an international flight, I called Smart Park they said they would pick us up in 5 minuets, they were there in three. We had a full shuttle but they had all of our cars lined up and waiting for us. We were out of there in less than 5 minuets. Will definately use them again.
 
Verified Stay Review
great
(November 29, 2010) My experience with smart park was a ghreat one. Thank You
 
Verified Stay Review
recent stay.....
(November 28, 2010) The experience was a very positive one except for the fact that I was unable to book at the discounted rate of $10.99/day on the internet. I was forced to book at $13.99/day instead. I'm not sure why. The after hours telephone agent was of no help. Otherwise, things went very well.
 
Verified Stay Review
A+
(November 28, 2010) Smooth and easy experience, great price. I will definitely use again on my next trip.
 
Verified Stay Review
smart park review
(November 27, 2010) great service to and from airport plus great $ rate!
 
Verified Stay Review
Convenient, friendly and efficient
(November 27, 2010) Parking at Smart Park turned out to be a smart choice. Everything from the online-reservation process to the Shuttle service was easy to understand and worked flawlessly and efficiently, and all personnel were very friendly too. Thank you for the good service.
 
Verified Stay Review
Positive Experience
(November 26, 2010) The best way to travel to an fm JFK. I'll never rent a car again
 
Verified Stay Review
what a pleasant surprise
(November 25, 2010) I was a little hesitant, but WOW, what a great experience. Just as an FYI, this lot is right next to the JFK long term parking for 1/3 of the price. We pulled into the lot and were greeted by a valet on one side to hand me a ticket. On the other side a bus pulled up and the driver instantly hopped out and help take the luggage from the car and put it on the bus. We were quickly taken to the terminal. Upon return, we called after retrieving our bags and within 5 minutes the bus was there to take us to our car which was parked right out front and waiting for us. Would definitely use Smart Park again.
 
Verified Stay Review
JFK parking
(November 24, 2010) everything went smooth
 
Verified Stay Review
smooth process
(November 23, 2010) everything worked smoothly; everyone was cordial and polite
 
Verified Stay Review
Review
(November 22, 2010) Everything went pretty well. Quick shuttle to airport and good prices.
 
Verified Stay Review
NOT GREAT
(November 22, 2010) Sorry but I was not happy with the service this time. I waited almost 30 minutes to be picked up for my car. this happened at 11 PM and was quite frustrating esp[ecially when told by the woman who answeree the phone to "stop bothering her" they were on the way.
 
Verified Stay Review
Very good choice for JFK parking
(November 22, 2010) The parking location was a bit tough to get to. I missed the location on the first try. After speaking with the operator, I founded the location on the 2nd try. Once I got there, it was very professional. The price was the best all around. I would use again.
 
Verified Stay Review
good experience
(November 22, 2010) we used to use Avistar but found your service priced more competitively. No problems and the shuttle pick-up was much faster.
 
Verified Stay Review
Smart Park JFK
(November 21, 2010) Easy to find, courteous and efficient service. When our flight arrived and I called the Smart park number, a shuttle showed up within 5 minutes to take us to our car that had been brought up front and ready to go.
 
Verified Stay Review
A very happy customer!
(November 21, 2010) I've always parked in the daily lots, even for long trips, because convenience is very important to me. Although i was very apprehensive about trying off-airport parking, i thought it was time to give it a try. I am SO glad I did! Smartpark was surprisingly efficient! I never waited for anything! They met me the second I pulled in, took my info, showed me to the shuttle van and whisked me to my terminal. The return trip was just as smooth. I'll definitely be using smart park whenever I fly out of jfk.
 
Verified Stay Review
Parking at Smart Park JFK
(November 20, 2010) We drove from eastern Pennsylvania. The lot was easy to find if you followed the directions. When we returned, they picked us up within 5 minutes after we called. It took about 15 minutes to get back to the lot as they use routes to (apparently) avoid getting stuck on an expressway. The car was ready when we arrived. Access back to Belt Parkway westbound was reasonable.
 
Verified Stay Review
service
(November 19, 2010) excellent. short wait for pick up. car waiting at office. everything intact. friendly personnel. recommend highly.
 
Verified Stay Review
great experience
(November 18, 2010) not just saying this, but I had a great experience. Smart Park JFK was Fast & Courteous. I would definitely recommend your services. Thanks.
 
Verified Stay Review
Great Service
(November 18, 2010) Hi, When I arrived at 4:30ish in the am there were plenty of staff on hand to greet me. When I arrived back from my trip, I called the number on the claim ticket and by the time i arrived back to the lot, my car was parked out front. All the staff were friendly and courteous. I would definitely use this company again.
 
Verified Stay Review
Great service
(November 17, 2010) First time I used this type of airport parking. A little reluctent. First rate service. Everyone friendly. No delay. Waited no minutes after luggage arrived. Bus was there and car was ready at lot.
 
Verified Stay Review
Quick and Easy
(November 17, 2010) Rolled in and out in no time. Very convenient and affordable. No more walking to the Air Train lugging all my bags through the JFK lot. The shuttle takes you door to door!
 
Verified Stay Review
Efficient and responsive
(November 15, 2010) Had no problem either at drop off or pickup.
 
Verified Stay Review
Fast and Professional
(November 15, 2010) Use Smart Park JFK for the past three weeks. They are fast and professional.
 
Verified Stay Review
Great place to park and save.
(November 15, 2010) This was absolutely the best and easiest parking lot to use. Pull in and there is a lot attendent there before I'm out of the car. 2 minutes later I'm in the shuttle van to the terminal. When I get back, I call for pick up and in less than 5 minutes I'm on my way back to the lot. We pull in, the car is in front of the office, running and all set to go. I put my bags in the car, go in to pay and 1 minute later I'm on my way home. Very friendly staff and a very well orginized facility. Let's put it this way. Even if this lot was the same price as JFK's Long term parking lot, I would still use them. The fact that they are more than 30% cheaper is just the icing on the cake. THANKS AGAIN.
 
Verified Stay Review
Got to Tour the entire airport
(November 14, 2010) My initial review was very positive. Dropped off my car and was whisked away to my teminal in minutes. The return was another story. After a long flight home from California, I collected my bags then made the call to have the shuttle pick me up. The 3-5 minutes promised on the phone turned out to be 15 oor so, but still in good spirits. Once on the shuttle, we bounced from terminal to terminal picking up other people (approx. 6 people), which took another 25 - 30 minutes, followed by the 10 minute ride back to the lot. Once there, I was happy to see my car, but learned I had to go inside to make the payment on the card I already gave them - of course the line was 6 people deep at this point (another 10 minutes...) So, the entire trip from baggage claim until I got on the road was about an hour! Next time, I'll just park in the terminal lot, pay the extra money, and save a lot of time.
 
Verified Stay Review
distance from airport
(November 14, 2010) I felt the service was great. Only comment relates to drop off and pick up time which is a function of distance. Wish you were closer to the airport. Otherwise, I felt the staff were courteous and helpful. It is appreciated.
 
Verified Stay Review
good experience after finding the lot
(November 14, 2010) Quick transfers back and forth. Only issue is the address on the GPS. Lots of stress as the minutes went by and we hadn,t found the lot.
 
Verified Stay Review
Excellent Service
(November 13, 2010) I was also skeptical at first. I booked it 6 hours before, and all went smoothly. I never waited more than 3 minutes for anything. My car was fine, and they were really nice. I will now use this service every time I need to fly from JFK.
 
Verified Stay Review
good
(November 13, 2010) good
 
Verified Stay Review
Excellent parking
(November 12, 2010) Good service, good price. An excellent way to travel to the airport.
 
Verified Stay Review
Smooth parking and ride
(November 12, 2010) Good service, certainly beats the long term parking from the airport. Van was ready to go when I dropped the car at the lot, took just a few minutes to pick up at the return. Will use it again in the future.
 
Verified Stay Review
Great parking at SmartPark JFK
(November 11, 2010) All went smoothly, November 2010. Thanks for taking good care of our car! Thanks.
 
Verified Stay Review
Efficient, prompt & courteous service
(November 11, 2010) The service was efficient, prompt & courteous. However, I should have been charged for 3 days and not 4 since I parked on Nov.4 at 3 PM and left at 1.30 PM on Nov.8
 
Verified Stay Review
Mike in Pearl River
(November 11, 2010) Very courteous driver, both ways, prompt attention and convenient location...And a great deal to boot!!!!
 
Verified e-mail Review
Excellent
(November 10, 2010) This service is great and most important - trustworthy. I have used them about 5 times in the past year - just booked another reservation for tomorrow. The only minor issue I have is sometimes it takes a while for them to pick you up at the airport. Overall though, 5 stars.
 
Verified Stay Review
Trip to the Keys
(November 10, 2010) Very quick and professional at a great value. Wish I know about them last year.
 
Verified Stay Review
A very efficiently run parking lot
(November 10, 2010) Employees are friendly and efficient. Car was waiting for me when I arrived at the lot after waiting only 4 minutes for the bus. After a long plane ride late at night the efficiency of Smart Park was a real relief. From luggage retrieval into my car in half an hour is a real pleasure and relief.
 
Verified Stay Review
no complaints
(November 10, 2010) dropping off was easy, pick-up at terminal upon return was quick, car was waiting for us and exiting was quick
 
Verified Stay Review
very handy
(November 10, 2010) This was a convenient way to park. Everyone was very courteous and there were no delays in either the drop off or pickup.
 
Verified Stay Review
Amazing service!
(November 9, 2010) First time flying out of JFK. I used this service because of the positive feedback in reviews from other customers. This company was both time efficient and cost efficient. I would use them again and recommend them to anyone.
 
Verified Stay Review
fast and easy
(November 9, 2010) The whole process was fast and easy.
 
Verified Stay Review
Easy Parking
(November 8, 2010) This saved time and effort. The van service from and to the airport was timely..
 
Verified Stay Review
Feedback
(November 7, 2010) All went well. Would like if you included having my car ready to go when I return. Have credit card on file so don't have to stand on line on each return trip to pay. It's a service that Avistar provides. It's so nice to just get into your car and go home after long hours of flying.
 
Verified Stay Review
Park
(November 7, 2010) I was skeptical at first...but the process went extremely well, from drop off to pick up.
 
Verified Stay Review
Fast anc convenient
(November 6, 2010) A very good experience. Fast and easy. Will use again.
 
Verified Stay Review
my service
(November 6, 2010) absolutely the best service ever. you folks are amazing. when i called after picking up my luggage you guys were at the terminal to pick me up within 5 minutes. we were amazed. also you had my car right out front when i came to pay for it. and by the way it took 1 min to pay and leave.
 
Verified Stay Review
October flight from JFK
(November 5, 2010) The reservation process was easy online, the directions to the lot clear and easy to follow, the process to check in speedy and efficient, the process to retrieve the car at the end, smooth, efficient, friendly and quick. The price was good and overall I was very satisfied. I will definitely use your service again. Bravo
 
Verified Stay Review
Parking
(November 3, 2010) Parking at Smart Park was very easy. When we returned back to the parking lot the car was ready for us and paying was quick and easy. My only complaint would be the length of time we had to wait to be picked up after calling. It was about 15-20 minutes.
 
Verified Stay Review
JFK Smart Park
(November 2, 2010) Prompt delivery and pickup. Car waiting upon arrival at Smart Park lot. Found rear tire had deflated, due to slow leak, while gone. Staff at Smart Park quickly re-inflated tire and we were soon headed home. Would definitely use Smart park again. Friendly co-operative staff.
 
Verified Stay Review
Shirley Bernson
(November 2, 2010) You were slightly difficult to find, as the actual highway signs were misleading. (I will probably get lost again) Your service was as advertised, and we will park with you when we travel at the end of the month.
 
Verified Stay Review
Shirley Bernson
(November 2, 2010) You were slightly difficult to find, as the actual highway signs were misleading. (I will probably get lost again) Your service was as advertised, and we will park with you when we travel at the end of the month.
 
Verified Stay Review
Great rates
(November 1, 2010) Hey, do something that TomTom can find your place. Provide some other address. Thanks.
 
Verified Stay Review
Comments on Smart Park
(November 1, 2010) Terrific. I would recommend Smart Park to anyone.
 
Verified Stay Review
Excellent Parking experience
(October 31, 2010) Shuttle was fast to get us to the terminal and more important, once we had our bags from baggage claim, and called for a pickup, they were there within 5 minutes. Great service and out vehicle was waiting at the gate when we got back. Thank You!
 
Verified Stay Review
5 stars
(October 31, 2010) everything was perfect!!!
 
Verified Stay Review
Excellent service
(October 28, 2010) This was our first experience with smart park jfk. It was excellent! Much better than the long term parking. The drop off and pick up was prompt and the rate was lower than expected!
 
Verified Stay Review
Excelente
(October 27, 2010) My experience with this parking garage was excellent .
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