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| Easy Enough |
| (November 18, 2009) Pulled right in and was on a van in 3 minutes on my way to the airport. The pick up was smooth as well, no problems and cheap. |
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| Shanghai Trip |
| (November 18, 2009) Great staff, prompt pickup, good price - will be using them from now on. |
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| slow, slow shuttle |
| (November 17, 2009) It took us over 15 minutes once we arrived to get a shuttle to the airport and we waited about 30 minutes until a shuttle picked us up when we returned. |
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| Good service |
| (November 16, 2009) Actually I arrived around 4:40PM but I didn't have any issues they were quick to take me to the airport and fast to pick us up when returning. I did have some confusion trying to get to the lot but overall a good experience. |
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| they were great |
| (November 15, 2009) Excellent customer service. Didn't have to wait at all. Would definitely use them again. |
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| first time user |
| (November 15, 2009) serice was fine, quick and friendly. lot was disgusting, muddy dirty; office also. But it was cheap, and quick trip to terminal. |
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| impressive service |
| (November 12, 2009) The fare was reasonable, the shuttle was on time, and my car was just as I'd left it when I got back. I have absolutely no complaints about this service. Will most likely be using it again when I travel for Christmas. |
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| Brooklyn |
| (November 9, 2009) The sevice provided was fine. Just noted two things: 1) the place was difficult to find at night. The signs didn't stand out too well. 2) Miscommunication on the pick up. Was told to go up one level from the baggage claim to meet the driver at the Domestic Departures. However, since I didn't check any bags when I exited I went up one level as I departed which was International Departures. Didn't realize that there were three levels. Would be helpful if persons are told, there are three levels, meet at the middle level, door #5, which is Domestic Departures. Also, if you reserve it on line, be sure to bring your coupon both when you drop it off and when you pick it up, otherwise you will have to pay the full price. |
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| Car not detailed |
| (November 9, 2009) We had requested that the car be detailed when we left for vacation this was not done.
The driver on departure was very concerned in waiting for others to consolidate everyone to one trip...which made us come very close to missing our plane. |
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| Parking |
| (October 28, 2009) It was a very good location and a good price for EWR. The staff were helpful and fast to take us to the airport and back.
Thanks. |
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| from manhattan |
| (October 25, 2009) great, a little hard to find the place, people were very patient to guide us there on the phone, shuttle drivers were nice and prompt, car was waiting for us upon return |
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| Getting There Is the Difficult Part. |
| (October 23, 2009) I was off to an early morning start, dark and rainy, directions in hand. Everything was going well until I was in the immediate area, then I was hopelessly lost. After making several U-turns, I was making another when my headlight illuminated the Airport Park sign.
All aspects of the parking experience were good except the local directions need improvements, along with the Signage for the parking area.
Another positive note was the helpful attendent, who got me started, because I left my dome light on, due to the poor instructions, and after 10 days my battery was dead.
I will say that now that I know the Parking location I will definitely use it again.
Thank you. |
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| Review for Park 2 Go |
| (October 21, 2009) Our comments:
We thought you were prompt, courteous, convenient to and from the airport, directions were good.
The downside would be security on the gate and the lot wasn't paved. |
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| Park 1 Go Is the Way To Go |
| (October 19, 2009) We received prompt service and p/u was fast and easy. I would definitely use again and highly recommend.
Thank you! |
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| Good to go |
| (October 13, 2009) Very easy to find Park 2 Go, drop off car and get shuttle for very short ride to airport. Difficulty getting picked up, Need to be specific what terminal AND airline customer is at, and for Park 2 Go to be specific, using same terminology of locations in airport, to be picked up. This was frustrating. Remember your cell phone to call to be picked up. There are no pay phones in the airport. Good price with coupon. |
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| Very good experience |
| (October 12, 2009)
The directions were clear. Parking was easy.The personnel were fine and the drivers of the van took us to our airport door from our car and picked us up at the designated door at the airport. They took us back to our car and handled the luggage on both occasions. Very good service! |
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| Great service |
| (October 12, 2009) From check in to pick up the service is terrific! Shuttle service to airport was fine and when we called for pick up on return they were there in no time. Park 2 Go employees professional and courteous. I would highly recommend this service! |
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| Good response. |
| (October 12, 2009) Everything were OK.
If I would like to ask a improvement is only a sign of the parking.
This was the first time for me to use.
I could not find the place easily. I missed once and took 5 minutes to come back.
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| watch out for overcharges |
| (October 10, 2009) The service was OK but I was overcharged (not given credit for an online payment I had made) and I didn't notice it until I got home. |
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| Good Service |
| (October 2, 2009) I had an early a.m. flight out and a delayed return flight (arriving at Newark around midnight). The Park2Go personnel were courteous and friendly. The van service was especially good and very prompt; and the route to the Airport was surprisingly short. I’d definitely use Park2Go again. |
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| PARKING AT PARK 2 GO |
| (September 25, 2009) ALL I CAN SAY FROM START TO FINISH EXCELLENT,AND I HIGHLY SUGGEST MORE PEOPLE USE THERE SERVICE. |
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| Waiting forever for the pickup on return shuttle |
| (September 23, 2009) When we returned back to the EWR airport on Sept 20th, we had to wait for 40 minutes at the airport for the pick up. I had to call 908 353 9800 five times. After thrid call they stop answering the phone. I had to call again from another phone. The person was rude and said it takes time to be picked up and not to call again. Initially they ased me to go up and wait at departure gate no 5. There was no gate no 5.he asked meto waut for gate number 2. Then I had my friend called from another line, they asked me to wait at the arrival. When I picked up the car, the perspn charge extra $4 for airport taxes. I had to hackle to to get the refund of $4. The person at desk said that he just came to the duty and he does notknow anything about 40 min delay.
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| Easy and Friendly |
| (September 16, 2009) It was extremely easy to find the location and even easier check in process. They were very polite and I will use them again if I need to. |
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| all went smoothly |
| (September 12, 2009) Everything went well with our parking experience. We had a little trouble being sure which level and doors to meet the pick-up van upon our return, but soon solved that and were well taken care of. I would recommend Park 2 Go. |
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| A bit hard to find... |
| (September 11, 2009) But the staff is friendly and they picked me up from the gate within less than 5 minutes of my call. They have the cheapest parking I could find in the area. I'll definitely use them again. |
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| Left 3 messages and no call back |
| (September 11, 2009) After returning late from a trip I paid quickly and headed home. Later, I noticed that the cost was quite a bit more than the email reservation indicated, so I called to find out why. 3 calls later and no return call.
There may be a good reason for the extra charges, but I was disappointed that it was so hard to get a response. |
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| Good Choice |
| (September 10, 2009) Got quick transport to and from Newark airport. Items left in the car remained secure. My only concern was why the seat had to be moved and the arm rest put down just to park the car and get it ready for our return. |
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| excelent service |
| (September 4, 2009) i would def. recommend it, nice staff at the counter,good and prompt service. |
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| Cant wait to park here again! |
| (September 3, 2009) Of all of the parking lots near newark airport that i have dealt with, this one was by far the best! Helpful & pleasant staff. Speedy drop-oof/pick-up at the airport terminal. Car was waiting for me when I got there!
A+++++++!!!!! |
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| Park 2 go ---Go for it! |
| (September 2, 2009) I was very impressed with how the rag tag parking lot took care of the customer. Albeit a little hard to get to you can not beat the price! Park2Go.com has a coupon that can be used most of the time. $8.99 a day is a hard to beat in Newark! |
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| Good service |
| (September 2, 2009) Very attentive; car was ready when I arrived. Although, area and lot need work! |
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| I recommend this service. |
| (August 27, 2009) I used this service for the first time over the weekend. I was initially hesitant about the location and reliability, but the lot was well lit, the attendants were friendly and the shuttle was quick. The same holds true for pick-up. I called from the baggage area with my name and ticket number, and the van arrived pick-up area within five minutes. My car was ready and waiting at the lot.
If you reserve online, be sure to print the coupon and keep it with you to present at pick-up.
Park 2 Go was much better than I expected and cost far less than long term parking at the airport parking garage. I'd definitely use their services again.
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| Just what I was looking for. |
| (August 27, 2009) Price was right, the service at the office was very respectful, the shuttle bus driver was very nice. I felt that my car was safe. Will do again when I need to fly out of Newark Airport. A +++++++ |
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| Fantastic Establishment |
| (August 23, 2009) This was a great experience. Your Port-A-Potty was so clean and a pleasure to use. The drop off and pick up at Newark Airport was quick and went very smoothly. The staff were very professional and a pleasure to deal with. I never make recommendations, but I'd make an exception in this case if I knew anyone looking for this service. Also, the price I was quoted was the price I paid. So there were no last minute, unexpected problems.
Thank you all,
Karen Kurz |
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| quick, easy, & convient |
| (August 23, 2009) staff was dependable and friendly...very affordable |
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| Good |
| (August 18, 2009) Good service. As stated.
I suggest to have free car wash for customers. |
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| Parking |
| (August 17, 2009) Exit was better - nice young man in charge of check out.
Did not like the fact that the place was not paved.
Dirvers: were both bery nice. |
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| Very Good |
| (August 15, 2009) Park2go is not a pretty place but the service was good and quick, and we had a well mannered driver to and from the airport, our vehicle was in good condition upon return. |
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| bad. |
| (August 14, 2009) We pulled up to the lot around 4AM 08/09/2009 the attendant was SLEEPING.And I had to wake him up to tell him that we were checking in.After giving us the claim check he went back to sleep in front of my face and I had to wake him up again to ask him about the shuttle service to the airport.He woke up after a minute then paged the driver.I had to wake up the attendant again coz I didn't know what to do with the car valet or self park.He woke up again and tell me he would take care of it but went back to sleep.The driver who was kind of enough to tell us to just park it ourselves.The driver at 430AM was very pleasant and very helpful.Upon returning, we got our luggages and called PARK2GO. We asked to be picked up at the baggage claim but insisted we should get picked up at the 2nd floor mind you the elevator was down so I INSISTED THAT WE SHOULD GET PICKED UP AT THE BAGGAGE CLAIM since we were already tired from the flight.Won't use this lot again. |
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| MISLEADING PRICING, VERY DIFFICULT TO LOCATE, POOR SERVICE |
| (August 14, 2009) This place was recommended to me as a lower cost alternative to parking at the airport for my seven day trip. It all seemed good on paper but beware:
1. I was departing Newark at night and this place was nearly impossible to find. It's located off an unassuming highway behind the turnpike and is hidden behind a truck parking station. After bringing this up, one of their employees confessed that even with a GPS most of their customers get lost and have a hard time finding the location. Also the signs posted are too small and are very difficult to identify.
2. On my way back the driver took about a half hour to pick me up at the terminal. I saw other shuttle services zipping by with passengers, on multiple trips. What was even more unacceptable was that he grumbled at me and had an attitude once he did pick me up. Also the van was very dirty.
3. Finally when I was paying the bill for parking, the attendant (mistakenly or not) tried to over charge me. My rate was suppose to me 8.99 a day and he tried to charge me 11.99 a day. If I did not catch it I would have over payed and never known. Also there is a 15 percent NJ parking tax that they don' tell you about when they give you the price quote online or when you arrive at the location.
I do my best not to complain, especially about things like this, but I feel it's important to share a review when you can help someone else make a wise choice.
All in all I could have probably parked at the airport terminal for the same price and had a more convenient and pleasing experience. |
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| Good Experience |
| (August 14, 2009) A little mix up with pick up, but overall a good experience.
We were told to go to another level and unsure which so our wait was a little longer.
Despite the mix up we would use Park 2 Go again. |
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| All Good |
| (August 13, 2009) Good Shuttle. Great Price. Thanks! |
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| Park 2 Go |
| (August 6, 2009) Good deal, the only thing that stinks is that it isn't self parking. |
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| Great Service |
| (August 6, 2009)
It was pretty amazing the way this service was...No wait to get shuttled to and from the airport, and they had my car waiting for me when I got back to the lot...Will use this service again and again. |
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| completely satisfied |
| (August 5, 2009) the place is easy to find. the employees though not really into hi how are you's but were ok overall. The driver was great - even preloaded the luggage into the van.
The pickup upon arrival was within reasonable waiting time. The driver was courteuos and again quick to load and unload the luggage.
This place is highly recommended. |
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| Off site airport parking |
| (August 2, 2009) Hey look it's a place to park your car. Dropoff & pickup were fine. Could park or leave keys; I left my keys. 3rd time parking here. I submitted my printed online receipt and was charged the correct price. What else do you want? |
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| Fine Lot |
| (July 28, 2009) A little tuff to spot 1st time around the block.
Van left for the airport right off the bat - and also picked up right away. |
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| amazing service |
| (July 17, 2009) We got to park 2go and the limo was wating to take us to the airporrt. On the way back we called the limo and he came in about 5 minutes. All in all we were very satisfied.
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| Park 2 Go |
| (July 15, 2009) Hard to find, needs better signs. Pick up drivers very customer focused |
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| nice experience |
| (July 13, 2009) will use it again |
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| Superb |
| (July 12, 2009) I had a hard time finding this parking lot, as it is very small. But I must blame not only Google Maps, but my lack of experience driving in New Jersey. That beings said, the service here was wonderful. I pulled up and was processed and in the shuttle to the airport in less than 10 minutes. The driver of the shuttle was very nice, and a great driver. Upon returning to retrieve my car, I realized I had forgotten to print out my reservation confirmation entitling me to a discount rate. When I told the man behind the desk this, he asked what rate I was quoted with my confirmation and then gave me a lower rate! Nice guy. Great service. My car was waiting out front for me when the shuttle dropped me off too. Fantastic. |
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| Terrific |
| (July 11, 2009) I had a little trouble finding the lot the first time, but when I returned from my trip I noticed a lot more signs were up and that surely will do the trick. Everyone was helpful and service was speedy. |
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| GREAT SERVICE |
| (July 10, 2009) NO PROBLEMS. GOOD SERVICE. |
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| very good |
| (July 9, 2009) I was very satisfied with everything |
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| not happy |
| (July 8, 2009) tough to locate. Should have used a large sign up front. I believe they charged me more. Not too responsive staff. |
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| RUDE DRIVER |
| (July 7, 2009) EXTREMELY RUDE DRIVER |
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| great job |
| (July 6, 2009) Great service. Fast and convenient. On our arrival back to Newark, they were there to pick us up before we even got to the correct passenger pick-up area!! we would use your service again for our next trip. |
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| Great Place to Park! |
| (July 5, 2009) The employees were extremely helpful and very friendly when we checked in. It was an easy, quick place to park! |
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| HORRIBLE!!!!!!! |
| (July 2, 2009) THIS WAS ONE OF THE WORST PLACES ANYONE COULD LEAVE THEIR CAR. THEY HAD A THUG AT THE DESK WHO OVER CHARGED ME, AND I HAVE NOT RECEIVED THE CREDIT BACK YET. AND, I WAS PHYSICALLY THREATEN BY THE ATTENDANT ON DUTY. I WILL NEVER DO BUSINESS WITH YOU AGAIN. I SHOULD HAVE PAID ATTENTION TO ALL THE BAD REVIEWS THIS PLACE RECEIVED, IT'S OBVIOUS THAT THEY HAVE BEEN SUED A FEW TIMES, AND THEY STILL PROVIDE BAD SERVICE, MAR......... |
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| park 2 go |
| (July 1, 2009) Overall a satisfying experience. Courteous driver to and from terminal. Car was ready when - arrived at the lot. Thanks very much. |
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| ok price, somewhat sketchy lot |
| (June 24, 2009) After you finally find the lot (I drove by it multiple times because it's tucked away from the road), you'll see that it's not a typical parking lot, has very limited lighting, and questionable security. I chose this lot because the website advertises valet OR self parking and I like to park my own car and take my keys with me. When I arrived, I was told that there weren't any spots left, so I had to leave my keys with the attendant. There are only 1 or 2 vans to drive to/from EWR, so the wait time is dependent upon where the vans are.
Overall, the lot and service are ok. The staff was friendly, and everything turned out fine, but it wasn't a top-of-the-line experience. |
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| Parking |
| (June 8, 2009) This was our first time parking at a off site location. Our car was in the same condition in which we left it. No door dents or scratches. This is important when you leave your car for a extended period of time. The help was professional and the shuttle was prompt. I will use this lot again. |
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| Don't hesitate to use this parking lot |
| (June 1, 2009) I could not have asked for better service. Shuttle was prompt and clean -- driver was very helpful. And my car was ready for me when I arrived after being out of the country for two weeks.
I was also given a great price through your Web site.
I would recommend Park 2 Go to anyone.
Cheers.
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| parking |
| (May 27, 2009) the parking worked out very well. it was reasnable price and we were picked up in few minutes and the car was waiting for us at the gate. Good job!!! |
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| Can't beat it for the price! |
| (May 22, 2009) The parking lot is a little tricky to find, but there are plenty of signs. After your first trip, you won't have a problem finding it again. The staff was very friendly and the service to and from the airport was quick.
The only thing I didn't like was the "checking out". I made a "reservation" on-line, receiving a special rate and paying a $10 deposit. When it was time to pay my balance, the office person did not know that I had the special rate and charged me full price. I also had to ask about the deposit and if that was applied. He was very nice about it, but it was a bit of a hassle. Just make sure you have all of your paperwork with you when you go to leave.
I would definitely park here again. Everyone was nice, my car was fine, and the price was right! |
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| Terrible experience |
| (May 19, 2009) I chose Park 2 Go because I thought it would be a professional, up-to-date facility. It is a trailer in a lot down the street from a strip club. When I pulled up at 5am, all the lights were out and I had to wake up the attendant. He had me park my car myself, so I had to lug my luggage back to the trailer. One of the reasons I specifically chose Park 2 Go is because they offered valet service. Then we stood around waiting in case someone else showed up, because no one else was there. On the way home, I was reprimanded by the counter attendant that because I "didn't let them park my car" that I would have to carry my luggage there myself. When I started to complain that I was told to park my car, the attendant who was the one on duty cut me off and said he would carry my bags for me. I refused because I did not want him near my car. I would never park here again.
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| Regular Customer, now never again |
| (April 20, 2009) I have used park2go many times in the past with little trouble. However, when I received my car a few weeks ago, there was damage to my front bumper which they refuse to reimburse me for. When I picked up my car it was in the evening so I couldn't see the damage (deep scratch on front bumper). The next morning I noticed the damage and immediately called them. They never responded to any of my calls, etc. I just filed a Better Business Bureau response to just let it be known that you park completely at your own risk. There is a strong likelihood your car will get damaged and they will not let you know. You will have to either catch it immediately (very difficult) and even if you do, I doubt they'll remedy the situation (I assume they'll claim that the damage was there already).
So I will never park there ever again. |
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| Great Parking |
| (February 27, 2009) The parking lot was easy to find with directions from the website, only 5 min to the airport, no waiting either going or returning, car was waiting with heater on upon my return, great price and service. Very friendly staff.
I will definitely be using this parking again. |
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| efficient aiport parking |
| (February 23, 2009) It was a very good experience! From the moment we arrived to the moment we were at the airport it took us about 15 minutes max. They were also instantly there when we arrived at the airport. We will def. choose them again!! Very efficient company!!! |
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| easy parking |
| (January 28, 2009) the lot was easy to find with directions from the website, only 5 min to the airport, no waiting either going or returning, car was waiting with heater on upon my return, cost was competitive. will definitely be using this group again. |
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| Awful |
| (January 5, 2009) Was difficult to find because of a tiny sign in an out of the way place. Only nice person was the van driver driving in. Office staff are snotty. Called to be picked up on the return at 11:30 PM and was not picked up until 1 AM despite several phone calls (was hung up on). Waited in 30 degree weather and FROZE. Other services have several vans for delivery and pickup. This company only has ONE. Will NEVER use again and would not recommend to anyone. |
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| worst |
| (January 4, 2009) My experience with park to go was awful. Finding the place is not helped by the poor directions. other travelers i encountered spent the same extra 1/2 hour finding the place. when it came time for pick up upon return I called and was told we would be picked up in five minutes. That never happened. It was over one half hour waiting in the bitter cold. when I called and spoke to Brian and told him I had a daughter on crutches and the the five minutes was already fifteen minutes, He again said the pick up would be in five minutes, which I guess is his stock reply. when I pointedly insisted on a more acurate time, as he he had already told and missed that deadline he hung the phone up. He had a real attitude. I was also over charged, not given credit for my deposit. Overall it was a the kind of experience that left me wanting to write a formal letter of complaint to the airport terminal authority.
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| I will NEVER use this service again |
| (January 3, 2009) I chose this service because of the many great reviews I saw here online and their price. It was VERY difficult to find as the sign is tiny and the personnel in the office were downright snotty. The nicest person was the van driver who quickly took us to the airport. Upon return at 11:30 PM I called to be picked up. It was 30 degrees outside. We were not picked up until 1 AM. The person in the office was obnoxious and rude. He did not explain to the van driver where to pick us up and hung up the phone on us after the 4th call. Finally the van arrived by mistake as the driver told us as he was dropping someone else off. He was nice and apologetic, but we were freezing and tired and had an add'l 2 hr drive back to PA. It was the worst experience I have ever had with a car park service and I would not recommend it to anyone. |
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| Parking for air travel |
| (January 2, 2009) Finding Park 2 Go was a little tricky. However, once there, dropping off the car and getting to the airport was quick and easy.
Coming back was similarly fast. A few minutes after placing the call to the office, the shuttle was there. I had the same driver both times and he was pleasant and a good driver.
The only thing that does not allow for 5 stars is the parking lot seems to be a dirt parking lot and in bad weather, this makes for a pretty dirty car when picking it up.
Overall, I probably would still use this company again. |
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| Excellent Service |
| (December 24, 2008) Great valet service during snowy conditions. Dropped vehicle off at office and upon return found it cleaned off, running and warm! I highly recommend the valet service provided. The shuttle service is door to door with pickup at the terminal, not at a remote location requiring a ride on the Air Train. |
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| Good deal for the price |
| (December 11, 2008) There is no "self-parking" so they make you leave your car keys, which I did not like at all. Other than that, the staff was very nice, the service was convenient, and we were happy. It is also cheaper than the cheapest lot at the airport. |
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| I've used some off-site |
| (December 3, 2008) I've used some off-site airport parking garages in the Philadelphia area that were pretty primitive looking, but this place at the Newark airport made those dumps look really pretty deluxe.
That said, I've never used a garage anywhere where the guys working there were as helpful as the fellows at Park2Go! I've never used the term business-like to describe parking lot attendants before in my life, but the word would definitely fit everyone of these fellows.
I recently moved to North Jersey and I need to occasionally take the train to DC. I don't want to go into NYC or downtown Newark; this lot will make it very easy for me to catch AmTrak at the Newark Airport station Believe me, I will be a regular customer from here on out. |
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| Perfect |
| (December 2, 2008) Perfect |
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| Great Service, difficult to find office smoky |
| (November 28, 2008) Pick up to and from the airport prompt and courteous.
Service good.
Office reeked of cigarette smoke. I chose to wait for the shuttle outside in the cold instead of inside.
Directions emailed are wrong and the lot is extremely poorly marked. No big sign, just a small white placard mounted on a metal fence. Leave extra time to find it so you won't be late.
Since I know where it is now, I would park there again. |
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| happy travler |
| (January 15, 2008) Park 2 go made my parking experience a delite, THE SERVICE was exceptional I WILL be seeing you guys again. |
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| Great Job |
| (November 15, 2007) Great Service, They have new location and new staff.Wonderful. |
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