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| Only as a last resort! |
| (January 6, 2012) I chose them simply because it was too late for me to find any other parking company. The service was extremely slow, so give yourself 1-2 hours to complete the process (in and out.)
We had to wait at least 30 minutes in the mini-bus to be taken to the airport even thought there was nobody else checking in.
They guy who helped us advised us to call as soon as we arrived because it would take them at least 20 minutes to come for us. Fortunately, we did call as soon as the plane landed....but OMG!, we had to wait over 45 minutes for the mini-bus to arrive. We got in as fast as we could, and I had to sit on my friend's lap because there wasn't enough space. Some people had to take a cab!
On top of that, I can't say that I felt confident about their "security." There was nobody around when we got there or when we left. Anyone could have just taken anybody's car! Sure, they have the keys, but we all know that thieves don't need a key...specially if the place is dark and wide open.
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| Luxury? you cant find a better rate and everything was booked |
| (November 28, 2011) Does not live up to its name. But then again, it had an ok rate. Took a while to check in because of customers asking "waist of time questions".
Would I recomend them? Yeah, I would, they took care of my car and had it waiting for me once we got off the shuttle... Then again at the rate air travel has gone to the sewars, the price, service and speed of this airport parking service... Is Luxury at its best.
Thank you for taking care of my car. |
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| Recention |
| (November 9, 2011) Everyting is exelent. |
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| Awesome!!! |
| (September 7, 2011) I left my car their about 3 weeks ago and the service was phenomenal. I ask for a car wash which I was skeptical but they did a better job then the people by my house in the gas station. They can definitely count on me spreading the word about there great parking place. Also I saw they are a uhaul dealer as well which is good to know.
Thanks again Luxury Airport Parking |
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| Quick and Easy |
| (August 5, 2011) The check in and out was quick and easy. I will use this business again for my airport parking needs. The price was very reasonable as well.
Thanks! |
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| Luxury Airport Parking |
| (July 14, 2011) Great, bus service was waiting when I arrived at 12 am. Excellent rates, I will use it again. |
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| Quick and Affordable |
| (July 11, 2011) Good valet service and good discounts I like Luxury because for half the price of on-site parking, and five minutes away from Port Eveglades, I can get my car valet-parked & not pay the more expensive port prices. |
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| good rate |
| (July 8, 2011) best rate, but long time waiting to get car back |
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| excellent |
| (July 8, 2011) Excellent service, fast, good price. Definitely I will use it again.
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| Slow to Return Car |
| (July 7, 2011) Getting to the parking place was easy and I got to the airport very quickly. However, on the return to get my car, there was a huge group and it probably took over 20 minutes to get my car. However, the car was fine and the parking was cheap so I guess you just get what you pay for. |
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| 5 stars |
| (July 1, 2011) Got there and was taken care of right away. When I arrived
I did not have to wait long. Will use you again. Thank you. |
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| Airport Pickup |
| (June 27, 2011) When I call for pick up, I was the one who called in in and when he arrived my group could not get on the bus, He was asked to let my sister ride with him due to medical issures. He commented that is she rode over she would have to drive back and pick us up. Seeing how we were from another state and did not know the area that was not due able. We had to wait another 25 min for him to get back to pick us up. This is my complaint in regards to your service
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| Car kept well but long wait... |
| (June 25, 2011) My car was kept well, getting to the airport at 4am was fast and easy. When returning, though, I called and was told someone was on the way at that time, but did not arrive for 35 minutes. Wish I had known, I would have gone to the bathroom instead of holding it for so long...otherwise things were great, and the price could not be beat. If not for the rate, it would be 5 stars for the service and safety of my car with 24 hours of supervision on the lot. |
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| check-in and out |
| (June 15, 2011) Arriving their was a little confusing had 1 person at desk . people trying to get their ride to airport and person trying to go home and get her car out. the person behind desk was great and held is cool for 1 person doing everything it was 5.30 in morning and felt bad for him , but luck lady waiting for car was most kind and let him bring us to airport. on coming home everything was great had 3 people on and was a great coming home. I suggest you need more than 1 person on at all times. thanks will use you again. thanks ,
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| Review |
| (May 31, 2011) Service was acceptable for the price paid. The company needs more staff for early hours, i.e, 5 am to 6 am on weekends to accomodate early flight schedules. |
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| parking review |
| (May 17, 2011) excellent customer service, quick responce to phone calls, great price will be using again |
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| Luxury Airport Parkikng |
| (May 3, 2011) Friendly helpful attendants - Directed us to great restaurant for breakfast (Georges), loaded baggage and went directly to terminal and helped unload. Upon return picked us up in 15 minutes. Great service - will use again on next trip. |
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| One hour wait |
| (April 9, 2011) Going to airport is quick. Back to parking is opposite. Waited for an hour, but I just found out that it could be worse. Good luck to you all. |
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| Missed flight bc of Luxury |
| (March 30, 2011) I've used Luxury Airport Parking at least a dozen times, and it’s a decent service for cheap-os like me who fly Spirit Airlines out of FLL. But, I almost lost all the money I’ve saved over the years during my last airport parking experience. I got to LAP at about 6:45 a.m. for a 7:45 a.m. flight, (an hour is usually enough time, since I already had my boarding pass and no bags to check in). But when I got to LAP, no one was there. I called and the driver said he was at the airport and would be back in 15 minutes. Mind you, the airport is only a 5 minute drive away. The driver didn’t show up until 7:05, and then it took another 10-20 minutes to get everyone signed up and loaded up for the airport. In short, I made it to the gate just as my plane was backing away for take off. I missed my flight. I didn’t get mad or demand a refund because I knew what I was getting into when I opted for the cheapest parking service. Also, I was able to talk/pray my way onto the next available flight without any fees. Thank you Lord.
Luxury Airport Parking is a decent service, but prepare for the unexpected. Give yourself enough time so that if something unfortunate happens on LAP’s part, you’ll still make your flight. You get what you pay for so if you don’t like the idea of potential inconveniences/waiting, spend more money for more expensive and professional service. Personally, even though LAP made me miss my flight, I’ll use them again because I’m familiar with them and they're the cheapest.
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| 1.5 hour wait |
| (March 29, 2011) Called them around 12:45 AM and waited at the spot that I was instructed to go to until 2:15 AM for the shuttle. |
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| No Pick Up |
| (March 23, 2011) Departure was fine.
After an arrangement for pick up was made over the phone and directions were given as to where to stand and wait for the driver, standing was all I did. For half an hour. The airport is only three minutes away from the parking lot. A second call was made and it seemed as if no one knew that I was waiting. I was assured that in five minutes a driver would arrive. I was there for another fifteen minutes. Waiting. My total wait was over forty-five minutes in the glaring heat of the Florida sun. Not pleasant at all.
The driver apologized, but it seemed that the operators were the problem. I was forgotten. |
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| Great Pricing & Free Shuttles |
| (March 22, 2011) The pricing cant be beat at self park $4.50 per day. My total for an entire week came just over $31.00 which would be a mere two days at another parking lot near the cruise terminals &/or airport. Not to mention, they also have FREE shuttles that take you to the ships &/or airport after you drop your car off. Making a reservation online makes check in & drop off so much more convenient. |
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| Shuttle services |
| (March 21, 2011) The parking was not an issue, the shuttle is. It was late taking me to airport and picking up from the airport. |
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| good service |
| (February 23, 2011) friendly staff |
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| Convenient Location, Great Price, Outstanding Service |
| (February 6, 2011) What more could you ask for? I had to be picked up from a Red Eye at 5:20 AM and had no problem being picked up and getting my car back. The lot is easy to find and quite close to both the Port and the Airport. Excellent Facility and Experience! |
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| Luxury Airport Parking |
| (February 2, 2011) This is a small lot which is easy to miss. The workers have many responsibilities which meant waiting at the desk to check in while they were out driving the shuttle or directing people coming in. I did not like that I had to do paperwork upon arrival after making my reservations and giving a deposit on line. Upon our return, once again we were waiting in the office to make our final payment. I did not find it very efficiently handled. |
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| From FLL |
| (January 29, 2011) The way to the airport was very quick. On the way home we had to wait for 45 minutes for a shuttle despite their sign inside claiming drop-offs and pick up every 15 minutes. We said all 3 times on the phone when we called that we needed a van (we have a 9 month old who needed her car seat strapped in) and instead they sent the shuttle with no seatbelts. This was disappointing because we had already been waiting so long. When we finally did get back our car was waiting for us which was nice. Both drivers were nice and very helpful. IF YOU ARE TRAVELING WITH A CAR SEAT BE SURE TO MAKE THAT EXTRA CLEAR TO THEM THOUGH!!! |
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| parking rate |
| (January 26, 2011) good prices .it takes a while to pick us up at the airport but I'll do it again |
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| everything went wonderfully |
| (January 18, 2011) iwill use you again and send others |
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| Great Service |
| (January 3, 2011) Very fair prices and courteous service. The only thing I would recommend is that for cars that are staying for a long period of time,the cars should be washed |
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| Everytihing went great. |
| (January 2, 2011) Everything went great. |
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| luxury Parking |
| (December 20, 2010) So far everything went well, it all feels only a bit complicated.....there was enough stuff, everybody was friendly. We had to wait on the counter, the front door was closed we had to walk all the way around to the back door, the person was with something busy......I do not know what...we were in a hurry because we did it the first time and had no idea how much time it would take. So lettings us wait for something like paperwork or something that could have wait and make us leave would have felt better. So the organization could go certainly faster and easier. Other than that it all worked out well.
thanks KB |
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| Good location and great value |
| (December 12, 2010) Pick up was a little slow but not bad approx. 30-35 minutes. Car was washed when picked up. Would definitely use again. |
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| Fair but not efficient. |
| (November 29, 2010) The prices are definitely right!
The service is a definitely not luxury. You get crammed into a van coming and going. We called ahead as instructed upon our arrival to the airport when we landed; our car was brought out 20 minutes later, after we were told to go to the office to sort it out ourselves. Again, it was a good value. The customer service was far from good except at check in. The gentlemen that checked us in was very polite. |
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| Can't beat the price, Self Parking not a wonderful experience |
| (November 15, 2010) The price was great and they were quite efficient when it comes to pick up and delivery to the airport. I self parked and where I ended parking was under a berry tree which left my car a wreck with berries and bird droppings. After a week, my car was in pretty bad shape when I picked it up. I would use them again, however I would double check the spot I am assigned to self park and ensure a "cleaner" area of the parking lot |
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| Inconsistent. |
| (November 8, 2010) I've used Luxury 3 times and had 3 different results. The first time was smooth and quick both at dropped and pickup. The second time the driver got me to the airport quickly (thankfully), but took nearly 30 minutes to come get me after I returned. The third time was the worst. I arrived at FLL on a Monday morning hoping to go straight to work and not be too late. I called Luxury as soon as I got off the plane to request a pickup and got their voicemail. I called 5 more times over the next 10 minutes until I got someone. They said they were on their way. 30 minutes later they arrive in a minivan already carrying 2 people. The 6 of us that had been waiting to get a ride had to decide between us who would be left behind to wait even longer. Like a gentleman, I volunteered. It took the driver I-don't-know-how-long to come back because I'm still here waiting. Luxury Parking is good for getting you to the airport fast, but I don't recommend them if you don't want a long wait after you come back to FLL. |
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| Great Experience |
| (November 7, 2010) Our connections to the airport and back to Luxury Airport Parking went very smoothly. I would definitely use the service again. |
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| Hi back at ya. |
| (October 21, 2010) ar is still there so I don't know if they have lost it or what. See you all in about 3 weeks. |
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| My first use |
| (October 20, 2010) very accomodating; will use you again. Thanks.
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| Great Experience |
| (October 5, 2010) I had a great experience parking here. The people are professional and courteous, and the facility is clean and nice (as opposed to another lot I used at FLL last week).
The pickup time was quite reasonable, and everything went smooth. |
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| good and cheap |
| (September 29, 2010) good and cheap |
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| good parking |
| (September 25, 2010) it was good and cheap parking they where there to pick me up on time. thank you |
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| Great |
| (September 24, 2010) No problems.. Didnt wait to long and the driver was friendly.. Thanks. Will do business with you guys again. |
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| waited too long |
| (September 22, 2010) good rate, but waited over 40 min to p/u at airport.
maybe lack of employees. no excuse |
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| my experience |
| (September 21, 2010) It was my first time and I am satisfied with the service that I have received. thanks |
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| friendly |
| (September 20, 2010) Overall very professional and very friendly. They picked me up quickly and were very helpful. I would use them in the future and would recommend this service. |
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| Luxury Airport Parking |
| (September 20, 2010) Staff: A+
Price: A+
Convenience: A+
Cleanliness: F
The lot is all dirt and with the wind there it sure makes a terrible mess of the cars. |
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| Almost a 5! |
| (September 17, 2010) Everything was good except it took a half hour or more to pick us up at the hot airport, outside, waiting....and this is something which might keep me from using this lot again. |
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| Great place |
| (September 8, 2010) This is a great off-site airport parking facility. They are literally 5 minutes away from the airport and the shuttle service is fast and efficient. They bring your car around for you when you arrive and you just hop in and go. They even help you with your bags. Overall a great experience would use again and the best part is that they are the cheapest by far compared to other parking facilities. |
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| Good value |
| (September 5, 2010) The lot was easy to pass by, since the signage was only on the window. Don't go by the map that accompanies the online information (at least as of 8/28) unless you want to take a tour of the area anyway and still not find it.
That being said, overall it was an excellent value, and the staff was very helpful. |
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| Awesome Service! |
| (August 25, 2010) The service we experienced was great. The car was safe while we were gone, and transportation to the airport and back to the car park when we returned was speedy and efficient. Will definitely park here again! |
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| Luxury Airport Parking |
| (August 17, 2010) A day or two prior to arriving I called to verify the price and was advised there would be an additional charge for internet booking (there wasn't but this is what I was told when I called Luxury directly.) When we arrived at 6:30AM there was no one at the site and no sign on the door. We called and someone came within 15 minutes.
When we arrived back to Ft. Lauderdale, we called for a pick up and was advised call back when we had our luggage (understandable) but then it took over a half hour to be picked up. Once back at the car log they said that we had a HHR which they first claimed to be an SUV. After we satisfactorily resolved that issue it took another 15 minutes to move the cars around so we could get out.
Friends of mine recommended your service but they went with other agencies which were a little more. I believe I made a mistake by going with the less expensive car lot. I would use your service again but probably not with Luxury---especially if I had a tight schedule. |
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| Great Value |
| (July 28, 2010) Great value for the services provided. You need a step stool though to get into the van, which was not provided. I definitely will use this service again. |
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| Would recommend |
| (July 26, 2010) Nice people. Pickup and drop off was timely. Some suggestions I would offer are to check rate with rate agreed to when making reservation and make sure you are comfortable with valet parking and leaving your keys with them. There was no self park available when I had arrived. I was required to leave the keys with them and was a bit uncomfortable at first but all went well. Thus I would surely park with them again. |
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| Happy |
| (July 12, 2010) A little slow on pickup from airport, but generally very happy with their service. |
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| Mpre than Excellent |
| (July 9, 2010) I was alittle concerned as I had never parked in a lot away from the airport. I was more than satisified, I was totally amazed at the service of this company. If I need to leave my car in a parking facility in Fort Lauderdale in the future, there is no reason what so ever I would not chose Luxury. Thank you for the wonderful service. |
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| Excellent service |
| (July 7, 2010) When I arrived, I was greeted immediately. They were very courteous and took me to the airport right away. When I came back I was picked up right away and the driver was very nice. I would definitely use this service again. |
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| GREAT SERVICE @ AN AFFORDABLE PRICE |
| (July 1, 2010) IF YOU NEED TO PARK AND RIDE THIS IS THE PLACE TO GO!! RESERVATIONS WERE MADE ON-LINE WHICH IS A TIME SAVER, GREAT SERVICE @ AN AFFORDABLE PRICE..TIMELY DROP-OFF @ AIRPORT AS WELL AS PICK-UP FROM AIRPORT..DRIVERS WERE VERY HELPFUL, FRIENDLY AND ABOVE ALL VERY RESPECTFUL!!CUSTOMER SERVICE @ THE LOCATION WERE BOTH KNOWLEDGEABLE AND FRIENDLY.. I WILL CERTAINLY USE THEM AGAIN IN THE NEAR FUTURE.
BEST REGARDS, SUNSHINE GIRL!! |
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| my visit |
| (June 30, 2010) As always, very good experience.
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| A GOOD EXPERIENCE |
| (June 29, 2010) WE WERE VERY SATISFIED WITH THE SERVICE. YOUR PEOPLE WERE VERY HELPFUL AND COURTEOUS. WE FOUND ONLY ONE SHORTCOMMING THAT WAS NOT YOUR FAULT. WE PICKED UP OUR BAGGAGE AT THE NUMBER ONE AREA, AND HAD TO HIKE THE ENTIRE TERMINAL TO THE OTHER END TO CATCH THE VAN TO OUR CAR. |
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| Honest, Efficient and Reasonable Parking |
| (June 12, 2010) Prior to our recent cruise out of Fort Lauderdale, my husband and I did a search for parking and found Luxury Airport Parking. The cost for a week was less than half of what the port charges. The employees were friendly, efficient and honest. We had decided to take our GPS with us on the ship for safekeeping. Unfortunately it fell out of my pocketbook and into the shuttle. When we realized it was missing we contacted Luxury Parking and found out it had been turned in. The manager mailed it to us. It is refreshing to know that honesty and integrity are still alive. We used the GPS to find the lot and did pass it once. It was worth going around the block again. The shuttle service was quick. Having read the other reviews I asked how to identify the van when I called for the pick up and was told it would have the name on the side and 2 American flags on the front. We spotted it immediately. We would definitely use again. |
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| review |
| (June 9, 2010) Luxury Airport Parking delivered a very enjoyable experience.
Thanks
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| A value alternative |
| (May 25, 2010) I read the reviews before I decided to give this facility a try. I parked there for 3 days. It is not the easiest place to find even after reading the reviews and asking the staff for direction. There is no clear sign on the streets as its competitors do to direct customers to the facility. I was surprised to find my car radio station presets had been changed both in AM and FM. The staff seems confused even after I presented my online confirmation to them. It took over 5 minutes to checked-in and checked-out. The shuttle drivers were courteous. |
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| good location |
| (March 24, 2010) Did a 14 day cruise. Dropped car off and were delivered to cruise port quickly, upon return called and were picked up within a half hour. Arrived at parking lot with car waiting. Very efficient operation A+++. |
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| parking |
| (March 16, 2010) The onlyconfusion for us who are not familiar with Fll airport was between terminal 3 and 4. We stayed in front of Terminal 4 thinking the driver stops in both places. In the future it might be good to explain this to customers the exact spot where they should be otherwise everything was perfect. Thank you.
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| Perfect Place To Park |
| (March 8, 2010) Terrific service. Staff is very attentive, friendly and helpful and took great care of us and our car. |
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| Review of FLL parking |
| (February 17, 2010) Difficult to find - web site directed map showed wrong location.
No large signage to identify site - finally knowing where it was, I still drove twice past it before realizing where it was.
Also would help to have a sign on the car picking up at the airport.
Otherwise very good, great price, convenient. |
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| great experience |
| (February 10, 2010) i was very pleased with the service. everything worked out very well. I will definitely use this service for future trips. |
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| Satisfaction |
| (January 10, 2010) Be situated five minute drive from terminal, comfortable transport, friendly personnel low price. I am satisfied. |
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| Great service |
| (January 1, 2010) Even though they were a little disorganized since they are in the process of moving and fixing up the office, the service was very good and the employees were very friendly. It is a little further than I thought and since it's such a small lot you have to leave your car key which I did not like but besides that everything went well and the price compensated for all these issues. |
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| Great Service!!!!! |
| (December 14, 2009) I always use park n ride which is about 9.00 a day, so I wanted to save some money and use another lot. I was hesitant at first but it turned out to be great. Very close to the airport. And when I arrived home my flight was an hour delayed at night. I called the shuttle service when I was getting off the plane and they were there as soon as I got outside! (I only had a carry on). I have a BMW X3 and my car was safe and secure. I would definitely use them again! |
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