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| Great Place to Park |
| (September 3, 2010) I would definitely recommend Dollar as a long term parking solution for anyone leaving from LaGuardia. They were prompt in processing our reservation and we were on the shuttle to the airport in no time. It took less than 10 minutes to get to our terminal. We called when we landed the following week and waited less than 10 minutes for them to pick us up and take us back to our car- and this was at 11:30PM! Dollar Parking was well worth it!!! |
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| Good Service & Easy Access to LGA |
| (September 2, 2010) Our recent trip to LGA was much easier this tme around due to the Dollar Rent A Car Parking service! We'll definitely use Dollar again!
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| 8 day car vacation |
| (September 2, 2010) the drop off and pick up was fine. Both drivers were kind and gracious. Since my car was there a bit longer, it took about 15 mins to bring it out upon arrival..
I've used their location before and i will again..
thanks |
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| Quick, easy, low cost |
| (September 2, 2010) This is a great parking service. Drop off and pick up are easy, though when I dropped off they were shorrhanded at the counter. But the supervisor jumped to the counter and handled it quickly. Shuttle driver was helpful and courteous and was professionally dressed. Easy to find, minutes to the terminal, easy pickup, you can text your ticket number and your car is right there when you get there. I will use this again! |
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| very good |
| (September 2, 2010) very good |
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| ok , but not extraordinary |
| (September 1, 2010) first time i used dollar rent a car parking facility and it proved ok. not extraordinary, but not disappointing either. the process didnt make me feel special but was efficient enough. LGA is small enough airport that even if other passengers had to be dropped off at other airlines, there wasnt much of a delay to get to yours. i liked the low cost of parking compared to many of the other places.dropping off my car was fast and picking up my car was fast enough. would use them again. |
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| pick-up at airport |
| (September 1, 2010) You need more buses for pick-up at airport when we arrive back from trip, i waited for 35 min before i could get a bus back to pick my car up. |
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| Convenient |
| (August 31, 2010) I found using Dollar to be very convenient, since it was so close to the airport, I was able to do the paperwork online, and we quickly found a van just outside LaGuardia (NY) after our flight. We will definitely be using the service again. |
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| Smooth! |
| (August 30, 2010) Drop off and pick went smoothly. Shuttle came promptly at terminal in LGA. |
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| Dollar Airport Parking: Laguardia |
| (August 30, 2010) No problems. |
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| lga parking |
| (August 30, 2010) shuttle from airport (@30 min after call made) and car return (@20 min after checkout) could have been faster, but overall no real complaints |
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| Fast, efficient way to save money parking at LGA |
| (August 30, 2010) My recent 10 day trip was made easier by using Dollar. Quick and efficient service along with a good price. Nothing is "cheap" at LGA, especially parking. Dollar helped save me some! Thanks! |
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| Dollar Airpport Parking Comments |
| (August 30, 2010) Overall, the service is fairly good. The facility is easily accessible, and the directions and help for dropping off the car were very good. The representative handled my documents quickly, and the wait for the airport transfer was short. The problem was in the return. After retrieving our bags, I texted the home base, and the driver also called in my car account so that it would be available upon my arrival. At the counter to pay/reconcile my account, one person was available to service a line of customers, while 3 others at the car rental counter had nothing to do and didn't help. Additionally, it took 30 minutes to retrieve my car, completely defeating the purpose of the service. |
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| Awesome trip, great job! |
| (August 30, 2010) I have to admit, i was very nervous about using about airport parking. I was very happy to receive the discount for using them, and I'm glad I did. No problem at all, I saved some money (especially considering the airport parking is $33 a day!)
The shuttle was waiting outside the airport when we got home- never even had to call!
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| excellent |
| (August 28, 2010) will use again |
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| Nice |
| (August 27, 2010) Nice |
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| Airport parking |
| (August 27, 2010) Excellent service. Will use again and refer our friends. |
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| Great choice |
| (August 26, 2010) Dollar was quick, convenient, close and affordable. I would use them again! |
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| could be better |
| (August 25, 2010) My experience upon arrival, and to the airport was excellent. The problem was my return. The attendant first brought down the wrong car and then took quite some time too figure out which car was mine. Several shuttles came in and people received thers cars, and there my wife and I were waiting. Also for some reason the guard who must check your paper work always seemed to go back to his booth between cars leaving. He seemed to just sit there and take his time while people are just trying to get on the road and get home. Hopefully this will help improve the situation. |
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| Easy |
| (August 24, 2010) I thought the entire process was great! Thanks so much! |
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| Excellent experience |
| (August 23, 2010) My experience was excellent. Shuttle service was timely
The car was waiting when we got back. And, of course, I selected Dollar because of the competitive price. |
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| quick and easy |
| (August 23, 2010) they were efficient, quick and friendly. would use them again. |
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| Great parking experience. |
| (August 23, 2010) Great place to park a car when using LaGuardia airport. Fast and easy to use. I would highly recommend them, and will use them again. |
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| No worries |
| (August 23, 2010) Dollar Airport Parking at La Guardia:
No worries. Easy drop-off, quick pick-up from the terminal, no hassle pay & go. Couldn't have been better. |
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| Perfect parking |
| (August 22, 2010) Every thing went very smoothly. Thank you for being great. |
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| I'll be back. |
| (August 19, 2010) I decided to use Dollar Rent A Car Airport Parking instead of taking taxis to & from the airport, & I will be doing that from now forward. The valet service could not have been more friendly, helpful & gracious, & the shuttling to & from the airport could not have been faster. But the experience that I appreciate the most was the fact that once I was airborne on the outbound flight for my week's trip I realized that I left my Nikon 35mm DSLR on the floor of my car behind the driver's seat, & on my return there it was right where I left it. This airport parking experience was all upside & no downside: I'll be back! |
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| Good experience |
| (August 19, 2010) Car was waiting for me when I got there. Pickup bus was a little tardy, but a good experience overall. |
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| service |
| (August 19, 2010) i had good service with dollar rent a car airpor. I will use your servince again |
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| The Pick Up on return trip |
| (August 19, 2010) We had to wait quite a while, and then when we flagged the dollar shuttle down he said we were on the wrong level. The level we were on had signs saying ground transportation, so I think it would be helpful if you notified customers just where the pick up is.
Also, although the driver did pick us up on the upper level where we were, he said we were supposed to have called in our car number when it was my understanding that the driver would call it in.I noticed that when the next passenger got on he said nothing and just called in that persons number. |
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| Not Happy |
| (August 18, 2010) I was very upset that my flight was late and you charged a whole 24 hours more. |
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| Efficient and affordable |
| (August 18, 2010) I highly recommend dollar rental, we've used other places and this one was the most efficient and affordable! |
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| Decent, a little slow |
| (August 18, 2010) Shuttle was very timely and staff was polite. But despite calling ahead my car was not ready and I had to wait five more minutes while they brought it down and then the security guard had to finish up a personal conversation before coming over and letting me out. |
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| First time user |
| (August 18, 2010) it was a pleasent surprise. Fast efficient, cost-effective and secure. |
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| telephone |
| (August 18, 2010) I had no problem with the parking, and the location is good, i.e., close to the airport. I would, however, make two suggestions: Make the phone number one calls to be picked up a toll-free number. Secondly, put the word 'pick-up' on the menu one hears after dialing the number. At present it's not clear what one should press in order to be retrieved at the airport. |
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| not focused on parking |
| (August 17, 2010) when i returned, i called the phone number from the terminal and got no response. Had to find bus myself. Driver was courteous, but when we got to garage no one was available to get car. too busy renting cars. took too long. |
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| Great service! |
| (August 16, 2010) It couldn't have been easier - thanks, Dollar! |
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| LGA |
| (August 16, 2010) Staff is friendly. Seems like it takes a bit to get a shuttle and your car, even after calling upon arrival. |
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| Comments on parking experience |
| (August 16, 2010) As expected.
I came and left the car without a hitch and was taken to my terminal.
When I came back things were not so good. People who rented cars got their vehicles and left even though they came after me. I had to wait until they were served and only then got my car.
Overall the wait was not excessive, so I give you good grade. Not excellent. |
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| airport parking |
| (August 16, 2010) I was overall content with the service, the took my car quick and when i was back they got it back to me quick. The drivers to the airport were very nice and helpful, you could tell they really want tips. My only problem was the women in the office, try were extremely rude and you could tell they didn't want to talk to you or look at you. They dropped my review from a five to a three because they were so unpleasant. Because of that i might choice somewhere else to park my car next time.
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| Good value and service |
| (August 16, 2010) Good value and service |
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| Good experience with Dollar Rent A Car Airport Parking |
| (August 13, 2010) It was a pretty smooth and quick experience. I like the fact that Dollar is picking up car rental clients from the Airport all the time. That way there is no long wait time for the shuttle going to the airport or coming back to the parking lot after arriving back. |
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| Dollar Car Airport Parking at LGA |
| (August 11, 2010) Service and reservation on line was great, staff courteous and polite, facility clean, drivers very nice. Sorry nothing to complain about. |
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| Good value, convenience |
| (August 11, 2010) Your service was a very good value and very convenient to the airport. The counter people were professional and courteous and our car was delivered and made available very quickly. I will definitely use your service again. I would have given you 5-stars except for the pick-up from the airport. It seemed a little on the slow side, but we did arrive at 11PM... |
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| VERY RELIABLE AND EFFICIENT |
| (August 10, 2010) The garage is easy to find. Quick to get settled in.
5 minutes to the spirit terminal.
Coming back in was just as smooth.
Great peace of mind to have our car with us. LaGuardia is not an easy airport to transport to and from.
The price was very reasonable.
Cheaper than the competition next door(that looks like someone set up over night).
Can't beat the feeling of secuity with a known name.
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| Great |
| (August 10, 2010) Very convienant and excellant service!!! |
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| Security Gate |
| (August 10, 2010) Car was delivered promptly Strange security gate clearance method as the guard was not originally at the guard booth and it was very unclear how to clear the gate. |
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| almost perfect |
| (August 9, 2010) Overall, it was a very good experience. Only two suggestions: 1. I had to provide the printed copy of my reservation twice, one upon departing and again upon return (lucky I still had it). Nobody wants confusion when it is time to pay. That procedure needs to be fixed up a little. 2. When they brought out the car, the attendant told me he had washed it, obviously looking for a tip, which I was glad to give him. However, again, surprises are not what you are looking for. It would have been better for the car to have come out with a simple, thank you.
Still, the overall experience was a very good one, and I will be glad to use the service again.
Thank you. |
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| very positive experience |
| (August 8, 2010) conveniant and considerate.
a previous experience left me doubtful but all fears completely allayed. everything worked the way it should and the staff was efficient and sincere.
how can one ask for more?
thank you |
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| parking |
| (August 8, 2010) Everything was good, fast, and efficient! Bus drivers were very friendly. |
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| Dollar Rent A Car Airport Parking Laguardia |
| (August 7, 2010) Excellent in EVERY way. |
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| car rental |
| (August 6, 2010) great staff-- got car on time- very pleasant |
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| easy and inexpensive |
| (August 6, 2010) the lot is easy to find, everyone is friendly and the car was easy to drop off and pick up. I will definitely park my car here again. |
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| Airport PArking |
| (August 4, 2010) Dollar made it easy and fast to park and get to the airport with very courteous service. Thank you. |
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| easy, close to apt no problems |
| (August 4, 2010) I would leave my car there again. |
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| Service Line |
| (August 3, 2010) Directions for specific service line is not clear. We stood in a line for 10 minutes before we learned it was the wrong line. |
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| dollar rent a car parking |
| (August 3, 2010) the staff was attentive and the service was efficient. The only drawback was difficulty getting through to the agents when we arrived and were trying to arrange a pick up. We directed our call eventually to the rent a car counter and it was smooth sailing from there. |
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| airport parking |
| (August 2, 2010) fast and easy shuttle service was great |
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| Fast, Convenient - Would Use Again |
| (August 1, 2010) I wanted a secure place to park my car for 5 days and I had a reservation in advance. Drop off was smooth and efficient. I was at the terminal 10 minutes from pulling into the garage. There was a miscommunication on the pickup on the return flight, hence only 4 stars, but my car was waiting once I got to the garage. I would use this facility again. |
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| Good Service |
| (August 1, 2010) Other than having to call them to be picked up at te Airport (LGA) this worked out very good. Ecellent value. |
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| convenient, secure and affordable. |
| (July 31, 2010) will do it again. my only suggestion is that the telephone number on the claim card go directly to the desk, rather than go through a menu when you're calling to collect your car. |
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| airport parking |
| (July 28, 2010)
Basically I was pleased parking at Dollar Rental Car Airport Parking. The car was all ready for me when I picked up the car. The staff was polite, courteous and helpful. I wasn’t happy when it was advertised free shuttle and then I was charged a transportation fee. I was disappointed I had to wait about 20 minutes to 30 minutes for the shuttle and when I called for a pick up the phone rang for a long time
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| Parking incident |
| (July 28, 2010) It was fine except as soon as I got home I noticed that the right side of my car had been keyed. |
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| great operation/idea needs improvement |
| (July 28, 2010) I believe you have a great operation/idea, but this being my second time it was not so pleasant. I travel every week and could use your service frequently but there would have to be improvements. Pick-up took over 35 minutes and I did not get credit for my "deposit" upon payment. I asked the attendant and assumed it was credited, but in looking at the charges it was not.
Unfortunately the pick-up driver who was very pleasant had the responsibility of picking-up everyone and then manning the counter for payment, all the while hearing call-ins from the airport for pick-up. Felt sorry for him and even commented to him about it.
Fix the credit, improve pick-up and you/we'll be in good shape.
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| Definitely worthwhile |
| (July 27, 2010) Dollar Rent a Car Airport Parking is ideally located less than a mile from LaGuardia Airport. The rates are better than any of the other off-site parking facilities, and MUCH better than the on-site parking facility.
Additionally, the convenience of being dropped off at your airline's departure terminal vs. having to walk a very long distance if parking on-site makes this a super value.
The check-in process is quick and very easy. The staff does not make you deal with a lot of paperwork, including the online voucher. With your reservation, they just include the discount as a matter of courtesy.
The only thing that made the difference between 5 and 4 stars was the small amount of difficulty in getting in contact with the desk for the pick up. I called twice to get the shuttle to pick us up, however we were picked up within 5 minutes of the second call.
Overall, a huge value and I would use this service without hesitation. |
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| Parking 7-21 thru 7-23 2010. |
| (July 26, 2010) This was a good experience and we will return next time. |
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| Delays at pick up |
| (July 26, 2010) Bus does not run as frequent as other rental or parking buses.
Typically a 10-20 minute when you get to the Dollar facility for them to retreve your car. |
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| car check-in check out time, wait time at airport |
| (July 25, 2010) overall it is OK. Two comments/feedback: Takes a long time to "check in and check-out" the car, as I am competing with other dollar car rental customers who are renting cars.
second, it took more than 15 minutes after I called from airport for the pick up van to show up. If this is normal for Dollar, than fine. I am used to being picked up earlier when I use other parking companies |
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| satisfactory parking experience |
| (July 20, 2010) Service was good. Not too long a wait for the shuttle and for the car at the parking lot. I was satisfied. |
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| Quick, Efficient and Good Price |
| (July 20, 2010) Drop off was painless, and we immediately boarded the van for the 5 minute run to the terminal. On arrival back at LGA in baggage claim, we called for the van and it arrived within 5 minutes (7PM on Sunday). Paying at the counter took only a few minutes (no line) and the car was pulled up and waiting for us. Highly satisfactory, our first time using Dollar for parking. Do remember to make a reservation; and there is a sign in the office that says the reservation need not be honored if you arrive more than 1/2 hour after the reservation time. Be forewarned. |
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| ok |
| (July 20, 2010) it was a long wait to be picked up. it was unclear wht type of bus to flag down. need a direct phone num to call for pick up and we should hv been told exactly where to be picjed up.and they tryed to over charge not taking out my deposit. and i couldnt pay cash |
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| Airport parking |
| (July 20, 2010) Staff was courteous, processing time was quite fast (not very fast though), rates were reasonable |
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| LGA Airport parking |
| (July 16, 2010) Generally aggod experience. Service inside the office can be a bit slow. I also felt cheated becaus e a coupon for one free day that printed with my boarding pass could not be used as I booked the parking through a third party...not directly through Dollar.
However, the convenience makes it worthwhile to use this parking again in the future. |
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| Excellent experience using Dollar Rent A Car for LaGuardia Pkng |
| (July 16, 2010) Price, convenience and ease were perfect using the Dollar Rent A Car lot at NY LaGuardia Airport for parking my car during a 6 day July trip. Reserving the space on line was quick and easy too. My car was waiting for me when the Dollar van brought us back from the terminal to the Dollar lot. I will use this great service again. |
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| Quick and Professional |
| (July 16, 2010) They accepted my reservation even though when I arrived the lot was full. Upon my return I was not hassled for having been delayed an extra day by the airlines. The service was quick and professional. |
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| parking |
| (July 14, 2010) very good rate it a 4 |
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| Very Smooth! |
| (July 13, 2010) Would definitely use Dollar Airport Parking again! |
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| Convinient!!!! |
| (July 12, 2010) Service was great, made reservations online, got there and shuttle was quick to airport, very easy for pick up also, would definitely recommend to anyone |
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| all was good except for the employee |
| (July 12, 2010) While I had no problem using the dollar rent a car long term parking, the employee I encountered when I returned from my trip was a complete joke.
There are 2 lines, one for long term parking and one for car rentals. there were 2 employees work the rent a car line and no one at the parking line at the moment. There was one customer renting a car and 3 customers waiting to check in or check out of the parking lot. 2 of us got in the wrong line, when we were rudely told by this employee that we were in the wrong line. When we moved to the proper line. This employee who was not doing anything, told us that someone would be with us in about 5 mins. After the 5 mins he moves over to our line and says "well I guess I can get you started". He processes my ticket and asked for my credit card. I told him I was paying cash as my wife had my wallet with my bags back at the airport. He rolled his eyes and said. "we'll I guess you're going to have to wait another 10 minutes cause I gotta get a key to open the drawer" He moved back to the renatl car line and did nothing. about 5 minutes later a woman appeared from the back and asked if she could help me. she did and the transaction was taken care of. When all was said and done a 3 minute transaction had taken 30 minutes add on the 15 minute wait for my car and my wife was waiting with the bags for 45 minutes, again for something that should have taken 10. Your business is a service oriented one. There are very willing and able people looking for jobs these days. To have someone as rude and incompetant as the employee you had working is bad business. |
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| excellent service |
| (July 12, 2010) Couldn't have been better. Price was great and we were very close to the airport. Service was excellent, no wait for pick up or to retrieve our car. |
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| Excellent Service |
| (July 11, 2010) I dropped my car off and I was at the airport in no time. They picked me up at the airport as soon as I arrived, my car was already waiting. I recommend their to everyone, try them and you see what good service is all about! |
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| slow response |
| (July 10, 2010) dollar has been slow to pick us up at the terminal the last few times we have arrived at LGA. it may be time to look for another lot |
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| Excellent |
| (July 8, 2010) Very convienent and great service...would
highly recommend... |
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| AIR CONDITIONING/SERVICE |
| (July 8, 2010) The car was kept safely which was the primary objective. However, keeping us waiting an half hour for the van to arrive in 98 degree weather AND THEN THE AIR CONDITIONING NOT WORKING IN THE VAN WAS ABSURD. |
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| 4th of july weekend |
| (July 8, 2010) I booked this last minute and Dollar was one of the cheapest if not the cheapest parking rate's I could find. Plus, a lot of the other lots were full. I would definitely use Dollar again and recommend to friends and family. |
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| James Herde |
| (July 8, 2010) Airport Counter unmanned -had to wait to go to airport and on return.......you need more people
Manager -great -took care of me with big crowd he was handling BOTH TIMES-thank him |
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| Efficient |
| (July 7, 2010) The drop off process and pick up was quick and efficient. The driver helped me with my 2 heavy suitcases and couldn't have been nicer. I tipped him generously as I was travelling alone with my young daughter and was grateful for his help. |
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| very convenient |
| (July 6, 2010) Parking lot within blocks of airport. Shuttle service was timely and dependable. Friendly driver who called the lot ahead of time so that my car was ready and waiting for me at time of pickup. I will be back. |
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| AIRPORT PARKING |
| (July 6, 2010) COULD'NT FIND MY RESERVATION BUT IT TURN OUT OK GOOD SERVICE,AND PRICE,WOULD USE AGAIN. |
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| Pretty good experience |
| (July 6, 2010) The drop off on the way to the airport was painless. Reservation clerk was extremely helpful and the shuttle was waiting. On the return trip, however, I waited 25 minutes for my car to be brought down. The last thing you want to do on the back end of your vacation is wait in a 95 degree garage for your car. |
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| Convenient! |
| (July 4, 2010) In adding how much a round trip to the airport costs I realized that for the 5 days I would leave my car parked in an indoor facility 3 blocks away from my terminal with shuttle service was a no brainer. |
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| Good, but could be better. |
| (July 2, 2010) Staff was very nice. Biggest complaint had to do with length of time:
- By the time I was picked up at Delta (main airport), the shuttle stopped at every terminal, and it took far too long to get back to the garage.
- Then, after I paid for my car, it took almost 20 minutes for my car to be brought down (after I had been told the car would be "right down").
I'd like to park here again, but I'd like to know that there will not be as much "wait time".
Thank you. |
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| Parking |
| (July 1, 2010) The service was great. |
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| Nice surprise |
| (July 1, 2010) I never knew about Dollar Rent-a-Car parking until a friend told me. I registered online & received a discount. 10% deposit held my reso. Transit to the terminal was quick. On our return I called from the plane on touchdown and the van was waiting for us. Excellent security & excellent service overall. My #1 choice in the future. |
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| Dollar Rent A Car |
| (June 30, 2010) No one was in the lot when we pulled in, had to wait for someone to come and tell us what to do. Also long wait for shuttle to pick us up upon return. |
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| Excellent Choice |
| (June 29, 2010) This was a great spot. Easy to get to from the Grand Central Parkway, people were friendly and helpful. Shuttle was quick and efficient. Well worth the price. |
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| Decent Parking |
| (June 29, 2010) I was very happy with the condition of my car. It came back to me in perfect condition. The people at the counter were busy and a little rude, but overall okay. I was very UNHAPPY with the fact that I called twice from the airport to get the shuttle back to the parking place and it took me almost an hour to be picked up. That frustrated the hell out of me. And I almost missed the van when it came through as it was not marked very well. I will consider using Dollar Rent A Car again, but not if i'm in a hurry to get home. |
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| excellent service |
| (June 28, 2010) Price very fair service quick and efficent will continue to use have recommended to mother and her traveling sibling thanks.
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| GREAT EXPERIENCE - ONLY ONE ISSUE |
| (June 27, 2010) The vehicle dropoff and ride to the airport was great. It was fast and the staff was polite and helpful. On our return however, we waited more than 1/2 hour for the van to pick us up which was frustrating when you just want to get home and the location is so close the airport. When we finally got to the location, again, the staff on at that time were also very polite, etc. |
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| great price and location |
| (June 26, 2010) only downside was the shuttle took forever to pick us up on return.
Every other agency had 4-5 shuttles go by...but not one from Dollar! |
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| Excellent and Fast |
| (June 23, 2010) I was lucky to make a "one hour before I fly out" reservation. Upon arrival, the Dollar Rent A Car employee was friendly (keep in mind it was 5am) and extremely helpful. She even pointed out a discount that I was entitled to. The price was easily 40% less than airport parking. Each way (arriving and leaving) took less than 10 minutes...and that includes the free shuttle to the airport. My car was returned in excellent condition, even though I foolishly left over $2000 worth of computer equipment in my car. Overall, I highly recommend this service. Professional, safe, friendly, and fast. |
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