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| trip to chicago |
| (November 18, 2009) Price was fine. Shuttle was fine. Getting car back was terrible. Completely disorganized. They returned cars to owners in no order whatsoever. People who paid for their car after me got their car back ahead of me. Avistar is much more organized. |
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| Great Service |
| (November 17, 2009) Excellent and quick service. |
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| Good price, convenient |
| (November 17, 2009) I parked at Dollar Rental Car because it was the least expensive alternative and had a free shuttle bus. The shuttle bus was great, location is very convenient, parking was fine. Employees are friendly and professional.
My only complaints are:
1. It took 15 minutes to get my car. We waited outside with other people who were also waiting, and started to wonder whether there was anyone actually retrieving cars.
2. For some reason, when I picked up the car, something had happened to my radio and I had to re-enter a code. Apparently this only happens if the radio is disconnected or a fuse is blown. I eventually retrieved the code and got the radio up and running but question whether anyone from Dollar was tampering with the radio.
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| off airport parking. |
| (November 17, 2009) from drop off to pick up, excellent experience and service and half-off and more then airport parking. |
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| Excellent Location and Service |
| (November 15, 2009) The location of the Dollar Rent A Car Airport Parking was within 5 minutes from LGA. Their rates are much cheaper than Airport Long Term Parking. Strongly recommended. |
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| Definately again! |
| (November 12, 2009) Easy,safe, smooth, affordable...THANK YOU!!! |
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| Good Choice |
| (November 12, 2009) The process was a smooth transition from the parking garage to the airport...We waited less than 5 mins for the shuttle each way. The value was also a good deal. I would definitely use Dollar airport parking again. |
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| Worth It |
| (November 11, 2009) Drop off was quick and easy. Shuttle was timely. Waited about 5 minutes for the car once the shuttle dropped us off. |
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| Dollar "Rent a Car" Airport Parking Service |
| (November 11, 2009) Even though I called for the shuttle, the driver was unaware of my pick-up request. I flagged down the shuttle while it was enroute to another terminal. More so, the cashier demanded payment at the pick-up desk, even though I prepaid by credit card. |
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| return |
| (November 4, 2009) had to wait about 10 minutes for the car when I got back to the site, Avistar would always have it ready |
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| Parking |
| (November 3, 2009) Overall good - I chose this place b/c the rates were more affordable. |
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| Best of C.E.R.! |
| (October 30, 2009) Very Convenient, very Efficient, very Reasonable! Fast drop offs and extremely well arranged pickup services as well! Looking for airport parking? This is the Only place to park your precious car! |
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| What does that mean? |
| (October 29, 2009) No complaints. Excellent service |
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| Great Service |
| (October 29, 2009) We Parked here for a weekend trip and had great service. The bus coming back was promt and the bus driver was friendly and personable. He called in our car numbers so it was waiting for us when we arrived. Would definitely use them again. |
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| Parking |
| (October 29, 2009) We had no problems able to get in and out pretty quick. |
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| Parking |
| (October 28, 2009) This is my fourth time using Dollar and I only have one problem upon checkout. They always over charge me, but they are always nice while fixing the problem. Will use them again! |
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| Parking at Dollar Laguardia |
| (October 28, 2009) All went like clockwork. Very Satisfied. |
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| great experience!!!! |
| (October 27, 2009) The dollar team does an excelllent job |
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| parking |
| (October 27, 2009) Going to park was easy and immidiately taken to the airport.But coming back on Saturday night .we waited 20 to 30 minutes before we were picked up.The car was ready but were not told to see the security guard to let us out
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| Bravo! |
| (October 26, 2009) Excellent! No Hassle! Secure! |
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| well done |
| (October 24, 2009) all employees were courteous and efficient. We will use dollar airport parking again. Combining parking and rental services results in more frequent service to and from the terminal. |
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| good! |
| (October 22, 2009) good and fast! |
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| Great Service |
| (October 22, 2009) It was my first time using the Dollar Parking @ LGA. Great experience and I would highly recommend it. I will definitely use it again. |
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| efficient process with some possible improvements |
| (October 22, 2009) efficient process, but the link to the directions leads to the wrong location. The map shown on the confirmation is correct, however. I also would prefer they took the key from you rather than telling you to leave the car with key inside on the lot. |
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| Easy drop off and pickup |
| (October 21, 2009) This place was great. Very close to the airport making this a good choice. Car was waiting for us upon return and we were back on the road in a matter of minutes. Would definitely park here again. |
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| Easy and Effective |
| (October 21, 2009) Very easy and effective process. Once I dropped off my car, there was a shuttle to take me to the airport. Once I landed, their was a shuttle to take me back to the parking garage where my car was waiting for me. Very nice people. Would use again. |
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| Quite convenient |
| (October 20, 2009) The location is great and the shuttle runs often, however, it takes a while to get your car - there could be a few more people bringing up the cars. |
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| no problems encountered |
| (October 20, 2009) Our bus driver was really nice and helpful as well. |
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| waiting... |
| (October 20, 2009) Hello, Just a note - once we got picked up at the terminal the driver took our parking ticket and called in to say we were on our way. Once we got to the parking office I paid then we had to wait a good fifteen mins for the car. Just for future once the shuttle driver calls in then you guys on that end need to have the car ready to go. If payment is made by credit card then have the account pulled up automatically to cut down waiting. A suggestion- If you park at Dollar then why not rent from Dollar at the airport destination and get a discount for being a loyal customer.
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| parking |
| (October 19, 2009) all very good, great service overall, just a tiny bit slow getting the car at end of trip, and exiting the lot...should have a person waiting to direct me to process of getting the car and exiting the parking lot. just a nit pick, overall very happy and will use again. |
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| Great location & friendly |
| (October 14, 2009) Dollar's parking is very near the airport, and the people there are friendly and courteous. It took about 10 minutes to get a shuttle to the airport when I dropped the car off, though, and almost 1/2 hour from the time I called before the shuttle arrived to get me at the other end of the trip. I wouldn't want to be on a tight schedule, but for the price and convenience I'll park there again if I fly out of La Guardia. |
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| So Easy!! |
| (October 14, 2009) Thank you for making my parking at Laguardia airport so easy!
It's a no brainer and I will definitely use this service again. The staff was courteous and friendly. KUDOS!! |
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| Very Easy |
| (October 14, 2009) It was great! I would recommend it to anyone. I will use them again. |
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| parked at dollar for LGA |
| (October 13, 2009) fine parking/efficient getting car to me. only negative was a rather long wait for bus to pick up both to and from airport |
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| excellent |
| (October 13, 2009) what a breeze! with a 70 year old mother, and a 4 year old daughter traveling with us, this was the easiest and less expensive way to go. we pulled in, checked in, boarded a shuttle and were at the airport in less than 15 minutes. upon our return, the shuttle was already called in for us, and with minumal wait, we were back in our own car, and on our way home!
we had done this once before, and will continue..... |
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| ready when I was |
| (October 13, 2009) The parking was convenient. When I returned to La Guardia, I called and the bus to get me to the lot. It was at the designated location with in minutes, My car had been brought back downstairs and was waiting for me as soon as I paid the bill. This could not have been easier. Coupled with competitive rates this is a real winner
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| Dollar rent a car airport laguardia |
| (October 12, 2009) Very quick and friendly service!! |
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| GOOD SERVICE!!! |
| (October 9, 2009)
The staff and services were commendable. |
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| I have tried them all |
| (October 8, 2009) Best rates; best location;secure site; quick shuttle service;online reservations; friendly service need I say more |
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| Convenient & Economical |
| (October 8, 2009) The only downside was that no one was at the counter to give us our ticket. The Dollar Rental Car agent felt bad that we were waiting for so long and had to help us. It wasn't even her job! But otherwise will definitely park there again. |
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| I'd use them again |
| (October 8, 2009) I was terrified of leaving my brand new car at this place, but was pleasantly surprised. I left during rush hour on a Friday and returned on a Monday morning. All the staff were pleasant and friendly. I did not have to wait long for the shuttle in either direction and my car was waiting for me just as I had left it. |
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| My wonderful experience |
| (October 7, 2009) Everything went smoothly, especially the supplying of my car when we returned to LaGuardia after checking into the shuttle. I will definitely use you again. |
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| LGA Airport 10/09 |
| (October 7, 2009) Service was efficient but shuttle service back from the airport was horrible. I thought my daughter and I were going to get sick. Speeding up and slamming on the brakes is inappropriate and unsafe. |
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| Excellent Service |
| (October 7, 2009) Fast, convenient... i landed at 6:56.. called the shuttle to pick me up.. they came quickly, i paid, my car took no more than 4 minutes to bring out.. I was home by 7:38. Would definitely use again. |
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| needs improvement |
| (October 2, 2009) There was a lot of wait because nobody was at the counter for parking when I checked in and picked the car.
Also my car stayed with the roof open outside and it rained for 3 days.
It is a pity and should be improved because it is so convenient located nearby the terminals. |
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| delays |
| (September 30, 2009) Everything was easy and smooth getting to the airport for my flight. Also easy calling and getting a shuttle back upon returning. Then everything was a mess. The girl at check in was rude. I then waited 15 minutes for my car to be brought down. It didn't come. I went back to the office to check and no one was there. I finally found someone who checked to see if the order had been placed. He said it would arrive shortly. Another 15 minutes and it arrived. I couldn't leave though because the exit was blocked by cones and no one was around. Finally someone came but he had to check the rental cars that were leaving and there was no way for me to pass. a full hour after arriving I was able to leave. So much for efficient valet parking!!! |
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| 4 |
| (September 26, 2009) Long delay in picking car up. OK otherwise. |
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| Perfect Experience |
| (September 25, 2009) This was my first time using Dollar Rent A Car Airport Parking, and I had a wonderful experience with no complaints. I love how close the facility is to LGA, and the people there were very friendly and helpful.
I will definitely use Dollar again for my parking needs.
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| Dollar airport parking |
| (September 25, 2009) Very convenient location, pleasant staff
Only glitch was had to call twice for pick up. Waited 15 minutes after first call, then had to call again but they were there quickly after second call.
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| Dollar |
| (September 24, 2009) First time...outstanding. Friendly staff - Much preferred to Avistar!!! |
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| Dollar Car Parking |
| (September 20, 2009) Very good. I was completely satisfied. |
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| parking |
| (September 20, 2009) Great experience, price good, service great, fast and easy. I tried a few others before Dollar Rent a Car and now I will not use any other. |
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| Happy with service if not employees |
| (September 18, 2009) All went well. Efficient checking in, getting to the airport, picking up at the airport, and checking out. Nice that drop off and pick up take place indoors. The only downside is that the employees are rude, but then this is New York. |
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| Efficient, convenient, affordable |
| (September 17, 2009) Got to my 5:50 a.m. flight without any problem. Got picked up at 11:30 p.m. on my return, also without a problem. Really close to the airport. Because I only parked for 3 nights, it cost me much less than I would have spent for a car service to and from my home. I would definitely park here again! |
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| very good |
| (September 13, 2009) We were very happy with the service. The only snag was when we called for the shuttle we had trouble understanding the person who answered the phone. It was so bad we had to call again for the shuttle & someone who spoke English had to come to the phone. Other then that everything especially the cost was terrific. Thanks
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| Polite, Quick, Safe |
| (September 10, 2009) Thank you for taking care of my little car while I flew away to Atlanta. Jean from Connecticut |
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| Airport parking |
| (September 10, 2009) Everyone was courteous and efficient, but could have been a little friendlier and welcoming. |
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| long term parking |
| (September 10, 2009) Most efficient!! Car was ready for me when we got there. Will use all the time when leaving from LGA! |
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| Waited too Long for Shuttle |
| (September 10, 2009) Had to wait 20 minutes for the shuttle and the place is across the street. Everything else went great. |
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| slow service on the pickup |
| (September 9, 2009) The check-in was good. The car pickup was a disaster. The driver of the jitney called the ticket in early. The line was long and the serviceperson slow and inept. When we went out to get the car there was another 20min wait. So from pickup at the airport to drive out was 45minutes, about 40 minutes too long. They have a lot of work to do. Why wasn't the car down waiting for us? There was also a lot of workers standing around doing the "union" thing...you know, I don't do her job otherwise she might think I am trying to take her job and I'll get in trouble with the union rep... |
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| Trip |
| (September 9, 2009) Had to wait too long for the shuttle bus going (25 min) and coming (20 min). Had to wait for the car to be pulled from the parking area, notwithstanding that the driver called in our number. The car should have been waiting. There is no need to inconvenience customers in this manner.
WBP |
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| good |
| (September 9, 2009) Everything was handled well. The wait for the shuttle at 6am was a little long but not unreasonable. Driver was courteous. |
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| they dented my car and there's nothing I can do!!! |
| (September 8, 2009) Beware!!! You must take the time for them to inspect and fill out a form and give you a copy upon arrival to the lot. There is a sign saying as much on the wall among other signs but I was in a hurry and didn't see it on the wall, I don't think they want you to. Someone walked around my car inspecting it but gave me no paper so they are tricky! This inspection is by request only and you MUST get a copy of the form! There is a dent in the side of my car and the manager was incredibly rude and told me that with out that form from inspection they were not legally responsible and he accused me of lying about the dent. The car is a lease and i had just had all of the dings and stuff fixed because i return it soon, so I know it was not there before! most expensive parking of my life!! |
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| Excellent Service at Laguardia |
| (September 8, 2009) Service impeccable from the day of departure -- check in -- to arrival day when the Van was at the Baggage Claim at Delta within 2 minutes, to the fact my car was ready and the staff was courteous.
Bravo. |
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| Great service--why so expensive? |
| (September 3, 2009) Very efficient--great service--quick pickup at the airport 5 stars!
My only dislike is the price! |
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| DAMAGED CAR |
| (September 2, 2009) We had used Dollar several times for long term parking with great service till the last time. We had our Ford Edge (small SUV) parked there during our week long vacation only to return to find the front bumber/grill damaged. It looked they had scrapped it along a brick/stone wall when parking or retrieving it. We noticed it as soon as they brought it down to us, reported it....waited....to have a manager return to say we can take pictures and "file a report" but we don't take any responsiblity for what happens to your car while parked here. WHAT?!?! Do not use them. This is awful customer service. We dropped our car off looking one way, and had it returend another. |
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| Parking |
| (September 1, 2009) Good parking facilty, quick service upon arrival at the facility. Bus is waiting promptly waiting to take you to and from the terminal. Good service.
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| very happy |
| (September 1, 2009) excellent service i will use it again |
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| Parking for Airport Trip |
| (August 29, 2009) Your staff was great. The shuttle was on time and the drivers very helpful and polite. All in all, it was a great experience. Thank you. |
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| AWESSSSSSSSSSSSSSSOMMMMMMMMME |
| (August 27, 2009) I'm sooo pleased with Dollar Rent A Car. My plane came in 3 hours late and I was so worried that Dollar was going to slam me with additional costs. When I got there, I told the lady at the front desk what my situation was and I was charged the original quote I received online. What a relief! I'm so happy with Dollar's service (including the quick pick up from the airport). Plus, everyone was very friendly. I will recommend Dollar to everyone.
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| Parking at LaGuardia |
| (August 27, 2009) I recently parked at the LaGuardia facility (NYC) for a long weekend. The front desk personnel were efficient; the van to the airport was fast since it is only a few blocks away. The van on the return did not pick us up due to police activity blocking the departure area. I had to get a cab to drive the several blocks. To their credit, the person at the desk credited me the cost of the cab. |
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| effecient and very pleasant |
| (August 27, 2009) Shuttle driver was very helpful |
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| Good Price, slow service |
| (August 26, 2009) I recently dropped off my car for a few days and the drop off service was great as was the shuttle to the airport. Upon my return, however, I had to wait 30-45 min to get my car. That's not the bad part, the people behind the counter didn't even aknowledge I was waiting. |
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| Dollar Rent A Car |
| (August 26, 2009) Excellent service, fast pick-up, employees with attitude bur very good overall. |
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| Easy, Fast Parking |
| (August 26, 2009) Parking was fast and easy. Very close to the Airport, the shuttle picks you up within ten minutes of landing. Car was ready right when I got back. A lot cheaper than aiport parking, and this is actually much faster because they take you straight to your terminal. |
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| Wish I had known about this years ago |
| (August 26, 2009) I HATE having to fly out of LGA. Flights are always delayed, the airport is laid out funny, and there is NEVER any parking. This was my first time using Dollar Rent A Car Parking and it was best experience I could have ever had.
Dropping off was smooth - and coming home was even smoother.
My flight touched the ground at 5:22pm and I was in my car with my bags and on the road but 5:47pm. I realize that a decent amount of that time i also owe to some miracle express luggage handling on the part of my flight, and I know that the Dollar shuttle van will not always be right outside the instant I walk out - but wow, the stars aligned and it all worked so well.
Plus, the parking lot is SO CLOSE! The shuttle was less than 5 min and in that time they managed to pull my car up front (which was shocking). I paid, hopped in and left.
I would park there again, every single time.
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| Very effecient, excellent service |
| (August 25, 2009) This is the first time I used a parking setvice at LaGuadia, and I was very pleased with the efficiency of the operation from drop-off to shuttle, to shuttle to pick-up. The wait time was minimial. My car was ready and in great condition when I picked it up. It was easier to use the service then to self park - I was dropped off and picked up at curb side. The only suggestion I would make would be to have a direct phone number to the dispatcher when being picked up at the airport instead of a selection menu. Overall great operation. Thanks! |
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| Parking |
| (August 21, 2009) Quick service. |
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| Nice Service |
| (August 20, 2009) The service was good, not a long wait, and definitely worth the savings. |
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| great service |
| (August 19, 2009) The service was very quick, friendly and reasonably priced. |
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| Waited for an hour for the shuttle |
| (August 19, 2009) The price is the cheapest, but I guess you get what you pay for. Dropping the car off was fine. Got right on the shuttle and over to the airport in record time. On the way back, however, it was not so easy. I called the Dollar parking when we got our baggage, and we proceeded to wait for an hour for the shuttle to show up. 5 phone calls later, a very grumpy driver showed up and got us to the parking lot. Thankfully, the guy behind the counter gave us a bit of a discount for our trouble. It was particularly a drag as we had two very tired young children with us. Probably won't park here again.
-Jason |
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| Airport parking |
| (August 17, 2009) Everything went smooth.....except when picked up car it was about
140 degrees. Guess it was on the hot roof and keys were left on dash
board???? Rubber on keys are sticky from melting.
Thank you |
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| Highly Recommended |
| (August 16, 2009) Fast and efficient service, fully staffed so no waiting, convenient location (just outside of LaGuardia airport), friendly and helpful shuttle drivers, and the price was oh so right (less than half of airport parking!!!). I travel often and since I found Dollar there will be no more car service to the airport for me! My deepest appreciation goes out to the entire staff. |
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| LGA Parking on 8/04-09/09 |
| (August 11, 2009) Satisfied with the parking services except for busy phone line when calling for pickup. |
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| Perfect in every way! |
| (August 11, 2009) They were wonderful - they were perfect - very helpful - the best in everything. |
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| car rental |
| (August 10, 2009) Went very smoothly. |
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| Parking at LGA |
| (August 10, 2009) Excellent experience. Personnel were professional and courteous. Very good value, too.
Thank you,
Robert Sorbello |
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| Convenient and reasonable LGA parking |
| (August 9, 2009) This is a great, worry-free way to travel. We've used Dollar parking 4 times in the past year with no problem. Shuttle service is fast and frequent, prices are reasonable and the car is safe til you get back. I highly recommend. |
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| airport parking |
| (August 8, 2009) very good - picked up fast at airport |
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| parking |
| (August 8, 2009) Worked well....first time experience for us. A little slow on the shuttle to the airport, but all in all ...good! |
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| Fast, Professional Service at a Reasonable Price |
| (August 3, 2009) Dollar is conviently located to LaGuardia Airport, the parking facility is well organized and the service is performed without a glitch. The vans to and from the airport are available in a matter of minutes and they are not overcrowded as are some of the other lots in the area. |
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| Satisfied Customer |
| (August 3, 2009) Leaving and picking up my car from the location was quick and easy. I waited less than ten minutes on both legs of the travel. I will DEFINITLEY was these services again the next time I fly out of Laguardia. |
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| Everything was great |
| (August 3, 2009) Shuttle was right there, car wad brought up quickly. Would definately use again. |
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| Airport Parking Review |
| (August 2, 2009) We called from the airport on our return. Once we paid the bill we waited 1/2 hour for someone to find our car. It was 2:30 in the morning. A bit frustrating.
But, overall I was pleased with the service.
Sherry Overholt |
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| Excellent Experience |
| (August 2, 2009) The service was excellent. There was no wait for the shuttle to the airport or for pickup. Our car was ready when we got back and the drivers and attendants were polite and efficient. We would definitely use this gararge again. |
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| Great As Usual |
| (August 1, 2009) I have used this parking service over the last number of years and they have consistently been great ... use them ... you will not be disappointed. |
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| Retrieving you vehicle |
| (July 31, 2009) The only thing that happened the two times we have used Dollar for airport parking at LaGuardia was the time it took to retrieve our car. On both instances we waited fifteen to twenty minutes after paying our fee for an attendant to bring us our car. If this probrlm is eliminated your rating would be five star. On a positive note our car was kept in beautiful shape and 100% safe. The price is very reasonable as compared to your competitors. |
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| Review of dollar parking experience |
| (July 31, 2009) Our arrival at your facility on July 18th went fine as we pulled up to your staging area, removed our bags and completed the required paperwork in your office.
After a breif wait , we were taken to the airport for our flight.
The problem occurred on our return on July 28 at approximately 4:45 pm. I had to call your office for times
over a fourtyfive minute time frame for a shuttle to pick us up to bring us to your lot.
each time I was told they were on their way and continued to see Hertz, Avis, Budget, Enterprize and may other shuttles continuously go by the American Airlines pick-up point but not one of yours.
When one finally showed up the driver went right by even though he saw us by indicsating he would be right back.
Another shuttle finally showed up and was so full I had to stand in the aisle, which I would think is a safety violation, for the return trip to your lot.
We have used your parking service in the past but will definately look into other options for our next trip.
Mike Bilischko |
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| Unnecessary Wait Time |
| (July 30, 2009) The courtesy desk was not attended. The car rental clerk called the manager at the back office. The attending manager walked around in the back office; he did not seem to care. |
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| President |
| (July 29, 2009) Dollar was really easy to find and I was served very quickly. The entire process was flawless. |
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