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| Vehicle return time |
| (April 12, 2009) I have been utilizing your parking location for the past month and this was my third visit. The only problem I had was on Thursday evening, I do believe that it may have been due to the amount of customers you may have had there. I called for a pickup around 2015 hours and by the time I was picked up paid my invoice and my car was delivered it was 2105 hours. The two previous times this was less than 30 minutes.
Nothing else negative, just a slight delay.
Thank you for asking my feedback. |
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| Very good experience |
| (April 11, 2009) Office staff and drivers were helpful and courteous. We had to wait only a few minutes for the airport shuttle on both our arrival and departure days. We had a short (5 minute?) wait for our car to be delivered to us. I would use this Airport Parking again. |
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| Pick Up |
| (April 9, 2009) Although everything went right with our parking on pickup we had to wait for at least fifteen minutes for someone to check us out. There were at least five (5) people working and several times the shuttle driver told the people in back that there was someone to pick up their car and no one moved until finally someone on their break came and checked us out for pickup while still chewing on her food. Kodos to this woman but a huge thumbs down to the rest of the staff. This experience may lead us to use another site in the future and also keep us from recommending the location to others. |
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| excellent service |
| (April 9, 2009) i will definitely use this parking service in the future! the manager was extremely courteous and helpful--especially after my flight was cancelled and rescheduled for the next day. he got me a room at the nearby hotel at a rate that was 50$ less than the quoted price. additionally, he recommended nearby restaurants and offerred several other worthwhile suggestions. it was a direct contrast to the mayhem and inattentiveness experienced at the airport. THANKS Asher!! |
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| Easy, affordable, would highly recommend! |
| (April 8, 2009) Easy to find, service was friendly and accommodating, can't beat the price! Would highly recommend!!! |
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| Great service |
| (April 7, 2009) Fast and very convenient. Will definitely use this again and would recommend it highly. |
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| Good Experience |
| (April 7, 2009) We were very pleased with our experience with Dollar-Rent-A-Car parking. |
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| Great value and service |
| (April 7, 2009) This was a great experience. I often fly in/out of LGA. Actually my wife booked this for me. THe service was great, location easy an convienient. Shuttle was quick. I will return. Thank you |
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| Great |
| (April 3, 2009) We had a great experience w/ Dollar Rent A Car! |
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| car parking |
| (April 3, 2009) excellent from beginning to end,i would highly recommend it
to everyone. |
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| Parking at Dollar Rent-a-Car LGA |
| (April 2, 2009) Coming in Friday afternoon was excellent and efficient. When picking up the car on Sunday, staff seemed to be overwhelmed and frustrated because weather delayed flights and crowds came in after 9PM. Cashier was short and rude with me when I asked why I had to find my own car instead of it being brought out for me. This is not the norm at this location.
But I will be back unless this becomes the norm! |
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| Highly Recommended |
| (April 2, 2009) Dropped the car off and was in the terminal in less than 10 minutes. Pick up was just as fast. I called the office for a shuttle as soon as my flight landed and there was a shuttle waiting outside the baggage claim area. The car was outside waiting for me to drive away. Completed the paperwork and was out of the parking garage in no time. The drivers and the staff were very courteous. I'd highly recommend this parking garage to anyone. |
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| Good experience |
| (April 1, 2009) I found the experience to be pleasant and easy. The staff at the counter were fast and friendly. The drivers were helpful with my luggage. I would park there again. |
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| excellent |
| (April 1, 2009) courteous...shuttle transit excellent |
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| parking |
| (April 1, 2009) No, problem, but took awhile to leave car registered at desk. |
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| 4 star Service |
| (April 1, 2009) Check-in was not well organized and took longer thatn anticipated. It appeared that the check-in desk was short on staff.
Check-out was excellent and went very smoothly without any problems or waiting at the desk for payment and the care was ready. Now if both process were like check out, you'll have the total package of service in place. |
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| Excellent Service |
| (April 1, 2009) Couldn't have been better. Easy access, quick pick up and delivery from/to airport, car in good shape, and friendly and courteous staff. Would leave my car there again and recommend to anyone else. |
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| Excellent Service |
| (April 1, 2009) Couldn't have been better. Easy access, quick pick up and delivery from/to airport, car in good shape, and friendly and courteous staff. Would leave my car there again and recommend to anyone else. |
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| Airport parking review |
| (March 31, 2009) drop off went well. not too many people giving directions, so you have to just wing it. got to the terminal fairly fast.
pick up could have gone better. once again no one seems to know to go get the car until you complain a couple of times. from the time we called until the time we finally left Dollar it had probably been 30 minutes |
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| Great Service |
| (March 30, 2009) Dollar parking was cheaper and more convenient than parking at the airport. the shuttles were fast and reliable. i would definitely park there again in the future |
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| Really easy |
| (March 29, 2009) Everything went smoothly from beginning to end. The only issue I had was when I was picked up from the airport. The shuttle van almost missed me, and it seemed like the driver didn't know I was there waiting for him. He picked up two passengers and started heading back, but luckily he had to stop at a stoplight and I ran over and flagged him down. Overall, I was satisfied with the experience. |
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| Good Job |
| (March 27, 2009) Every thing went very well. The customer service was excellent and it took very little time for pick-up and drop-off. |
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| Highly recommended |
| (March 25, 2009) Excellent, prompt and courteous service. They even surprised the heck out of us by washing our car. WOW !!! Couldn't ask for better!!!
Thanks. We'll be back eventually!!! |
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| Good Service |
| (March 25, 2009) Since I reserved on computer all was ready when I arrived and we were taken to Delta within 10 minutes. When returning we called and were picked up quickly - 15 minutes at most. When we arrived at
Dollar my car was waiting near the cashier counter. Security seemed to be very good also. |
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| Dollar review |
| (March 25, 2009) I was happy with my experience with the exception of one thing. When I landed back at LaGuardia and called for a shuttle pick up I had to wait almost a half hour. In the meantime I saw several Budget, Hertz, Avis, Enterprise shuttles picking up passengers. Even people who arrived after me were picked up before me by various other shuttles. It made me wonder if I should have booked with them. I was cold and impatient to get to my car and start the drive home to Connecticut. Other than that all was well. Your staff was very polite and helpful. |
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| Good experience |
| (March 25, 2009) All staff members were sourteous and professional.
The shuttle service to LGA was prompt and courteous in both directions.
Will use this service again.
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| Like parking in my own garage |
| (March 25, 2009) Couldn't have been easier. Valet at the drop off and my car was ready within minutes of our arrival back at the garage. Prompt and courteous pickup at the terminal, 5 minutes after calling for the courtesy van. I'll definitely park here again! |
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| 4 |
| (March 23, 2009) Fine. Just a glitch with the pickup at LGA upon my return. Not clear on where to meet the van upon my arrival. Some meet at the center aisle and yours doesn't. There is construction at LGA and it can be confusing if the Dollar representative is not adamant about the pickup location. Just saying "in front of xxx airlines" is not sufficient. |
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| 4 day parking |
| (March 21, 2009) Everything went very smoothly from drop off,shuttles to and from airport and check out. |
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| parking |
| (March 17, 2009) excellent and fast |
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| great |
| (March 17, 2009) service was great, price was excellent |
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| Easy to get to, close to airport! |
| (March 17, 2009) My experience was positive. I had no trouble getting to the Dollar-Rent-a-Car & I'm not familiar w/ Queens @ all. Upon arrival, everything was processed quickly including shuttling me to the airport. When I arrived back @ Dollar-Rent-a-Car after my trip, my 2 complaints are that they never asked which terminal I was @ when I called for shuttle pick up, so the driver had to loop around before finding me; the other complaint is that it took about 15 mins for my car to be retrieved. Good overall experience though and would use them again. |
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| Dollar Airport Parking at LGA - worthwhile |
| (March 16, 2009) If you want hassle-free off-airport parking for a few dollars less per day, then this company is a fine choice. I liked everything about their operation: easy in and out; quick, clean shuttle service; just a few minutes away from the airport; reasonable rates. The only gripe I have is that there is no place to sit and wait when people are collecting for the next shuttle ride to the airport. You can stand around the office or stand around outside in the garage bay, but the garage was pretty crowded and there was a lot of in-and-out traffic. The office needs more than the four available seats in a sequestered section that has a more relaxed feel. |
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| airport parking |
| (March 16, 2009) your service was excellent and very easy to use. thank you |
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| parking |
| (March 13, 2009) Everyone was courteous. The shuttle bus was quick to take us the airport and made sure we got in the right door. It was also quick to pick us up. We have already told other friends about your service, and we would definately use it again.
Thanks |
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| Maddeningly slow |
| (March 13, 2009) Service behind counter was slow and sullen, pick up took much longer than competition. Not worth the four dollars a day you save because of the maddeningly slow service. Perhaps more than one person behind counter would help. |
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| great service |
| (March 11, 2009) Great service, timely and very welcoming, would do it again. |
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| Good parking experience |
| (March 10, 2009) We recently took a weekend trip departing from LaGuardia Airport and used the short term parking at Dollar Rent-a-Car. It could not have been easier! Drop off was easy, got to the terminal quickly and pleasantly. Upon our return, we called from the terminal and within 5 minutes of exiting the terminal we were picked up by Dollar's van and brought to the parking area where our car was ready for us. I paid and we were on our way home! My only reason for not giving the maximum of 5 stars is the uncertainty of whether or not my deposit was credited to my account in spite of following directions. I now have to call to see if my final bill was correct. The amount of this deposit was only $7 and change...the daily rate was reasonable...but I would like to clarify this issue with the deposit. |
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| airport parking |
| (March 9, 2009) Very convenient and relatively inexpensive. Thanks |
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| Dollar Rent A Car Airport Parking at LGA |
| (March 8, 2009) The shuttle service was excellent with fast service to and from the airport. Since I used the prepay option the cost was reasonable compared to the other long term parking lots. I would use Dollar Parking again even though the services for payment folks were a little slow and some what rude.
Tom |
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| good job-- all as promised |
| (March 7, 2009) prompt delivery and pick up; desk a trifle slow on booking and paying.
I'd use again |
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| Good service |
| (March 7, 2009) Had to wait a bit too long (about 15 min) for pick up from terminal after we called, but driver was very professional and pleasant. Dropoff went smoothly, no hitches. Would use your service again. |
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| rude help |
| (March 6, 2009) Checking in I thought you guys were great. We had to wait a bit for the Van but no big deal. Coming home the van was there great !!. The guy that cashed me out was rude and abrasive. He felt put out if I "a New Yorker" asked a question. Others asked him thing and he was put off. Because of him I would not use yor facility again. |
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| Worked great - easy to get to |
| (March 5, 2009) Everything was fine. It was very easy to get here, and it's right next to the airport. It was probably easier than parking on the airport lot itself. People were friendly and helpful. |
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| Dry car during Nor'easter! |
| (March 5, 2009) Travel between LGA and Dollar was easy and quick. I called Dollar while waiting for my luggage, the bus was there right away and my car was ready and running (i.e., heat) when I arrived. Best of all, a Nor'easter had pounded the coast but my car was nice and dry. The price was a good deal, too. I'll definitely do this again. |
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| Will definitely return |
| (March 5, 2009) Great experience from beginning to end... |
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| very efficient |
| (March 3, 2009) I found your service efficient and friendly. I would use and reccommend you again. Judy |
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| good parking option |
| (March 3, 2009) The wait at baggage claim could have been shorter, but overall I was satisfied. |
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| great |
| (March 2, 2009) This was a good choice. The people were great, friendly and no troubles to and from the airport . I will tell my traveling friends about you.
thanks
sam bacco |
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| Airport Parking |
| (March 1, 2009) The service was expeditent, courteous, and reasonable. The shuttle service was convienent and no waiting time.
thank you |
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| Swift to your terminal, swift to your car |
| (February 28, 2009) Dollar made my trip smoother from end to end.
Dropped car at LGA & was in my terminal in 5 minutes.
Upon return, had to wait 3 minutes at curb for pick-up; car was waiting for me ready to go by Dollar check-out. Got home 45 minutes before family expected me. |
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| The very best service |
| (February 26, 2009) The entire experience was a total pleasure from the time I dropped my car off, to the time I picked it up 4 days later. After dropping the car off, I went inside to the counter and was given a receipt with a ticket. This ticket included my parking number and the phone number to call when I arrived. The day I arrived I called the number, gave the woman my parking number and within 5 minutes after making the call the bus was pulling up. When I got to the garage, I went to the counter where I was handed my keys and paid the bill. All in all it was completely painless. I will definitely use Dollar Rent A Car again. |
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| first time |
| (February 24, 2009) it was ok but they scratch my door |
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| The best way to get around the airport |
| (February 24, 2009) I travel for work and for pleasure. I live in NJ and got comfortable flying in and out of Newark, however, the flights were always delayed, or canceled, etc. I get better service and better rates flying out of LaGuardia so I thought I would give it a try and leave my car at Dollar Rent a car. I will not hesitate to do this again. The first time I did this, I couldn't believe how easy it was. The second time was last weekend and now i am hooked. Goodbye Newark! |
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| Review Title |
| (February 24, 2009) Everthing went smoothly -- drop off and pick up, and transportation to and from the airport. |
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| Parking |
| (February 24, 2009) Smooth as could be. No problems whatsoever! |
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| Met/Exceeded Expectations |
| (February 24, 2009) Good value and prompt professional service. |
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| great experience |
| (February 24, 2009) I had been parking at Avistar for the last several years. After a recent difficult experience, I decided to try Dollar Rent-A-Car Airport Parking. I'm so glad that I did!
Check-in was effortless, the facility was clean, and the drivers were extremely courteous and helpful, both at drop-off and pick-up. When I returned from my trip, the driver arrived at the airport within 10 minutes. Upon arrival at the facility, my car was available in 5 minutes. I will definitely return to Dollar Rent-A-Car Airport Parking in the future |
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| Outstanding Job |
| (February 23, 2009) I was very pleased with everyone on your staff. Everyone was polite and professional. I will be using your services again. |
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| Good Stay |
| (February 23, 2009) very good!!!!!
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| reasonably painless |
| (February 23, 2009) just a little slow for my liking, but good. |
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| Laguardia Airport Parking |
| (February 22, 2009) Excellent ......Best Offsite parking I have experienced yet. I will use you next time. |
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| Bad Service |
| (February 21, 2009) Just a bad experience in general. The customer service is awful. |
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| great service |
| (February 21, 2009) very good place to park fast pick up and drop off to airport |
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| Everything fine BUT.... |
| (February 21, 2009) Leaving the car was excellent. When I came to pick it up the van arrived immediately, though there was a very dslong wait after I checked in before my car came down.
Driving home I found the radio reception had changed to poor. It turns out that the screw-in antenna for my Volkswagen had been STOLEN during its stay with you. Needless to say this marred an otherwise good to very good experience. |
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| Dollar rent a car parking at Laguardia |
| (February 21, 2009) The people who work there, other than the guard who let us out on Wednesday night, are the absolute worst. The females behind the counter are the worst of the worst, filled with anger, hostility and resentment. I will never rent there again..EVER!!!!!!!!!!!!!!! |
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| Good and Quick Service |
| (February 21, 2009) Good and quick service. |
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| Feb Trip |
| (February 19, 2009) The service was efficient and the drivers were courteous. |
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| Dollar Rent a Car |
| (February 18, 2009) service was excellent and timing was perfect. The front office staff need to be little more customer focused. |
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| Great experience! |
| (February 18, 2009) First time customer - will definitely use the service again! The drop-off and pick-up were very efficient. The car was ready for us when we arrived back. Overall a great experience!
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| Dollar rent a car sucks. |
| (February 18, 2009) horrible service. have to wait for ever. |
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| Valet Parking Needs Improvement |
| (February 17, 2009) Everything was ok, they just need to be faster with bringing the cars up front upon return from a trip. I was the first to pay my bill, but the last to get my car. Certainly there must be a more efficient way to handle that. Avistar has your car waiting for you when the shuttle drops you off!!!
PFM |
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| A Big thank you |
| (February 17, 2009) Dollar Rent a car parking has always provided excellent customer service. The prices are wonderful and customer service has been nothing less than top notch. Thanks again. |
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| Dollar Rent A Car Convenient & Professional |
| (February 15, 2009) Prompt,kind service & user friendly |
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| I guess parkers are 2nd class customers |
| (February 15, 2009) We recently tried your service on a trip tp Florida. We almost always fly out of La Guardia and up until now parked @ AVISTAR. We never had a problem with them, their service was very good. But in these tough economic times we tried DOLLAR because you were less expensive.
Well I guess we got what we paid for. When we dropped off the car we waited for the shuttle for about 5-10 minutes before we asked when it would get here. It then took 2 calls for a 17 (whatever that is) for the driver to put down his breakfast sandwich start up the shuttle & bring us to the terminal. When we returned it took 2 calls & about 25 minutes waiting in the cold before the van showed up. While we were waiting at least 7 to 10 shuttles from EVERY other company came by. When we mentioned this to the young lady @ the counter her comment was "well it wasn't my fault."
Needless to say we will be returning to AVISTAR.
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| Good parking for the first time user |
| (February 15, 2009) I used this parking site for the first time and was quite pleased. The staff was helpful and patient at each step of the process. I will use this site for parking on my next trip out of LaGuardia Airport. |
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| 3 stars overall....1 star for shuttle pick up |
| (February 13, 2009) Took about 35 min. from the time we notified company that we were curbside until we got picked up... |
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| Well Done |
| (February 12, 2009) Courteous service; shuttle easy and frequent; car retrieved quickly. |
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| WONDERFUL! |
| (February 11, 2009) I would like to say that the whole experience was WONDERFUL! It was my
first time using a parking service and I was very nervous about it. All
your staff were pleasant and professional. I especially appreciated the
separate line for parking customers, which got me out quickly. The
shuttle bus was waiting for me and got me to the airport in no time.
When I returned the next day, I called and the shuttle bus was there in
2 minutes! Again, the separate line for parking customers saved me from
waiting and I got my car back quickly. I will definitely recommend your
service to my friends and associates and I plan on using it again next
month. Thank you,
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| 2/8 review |
| (February 11, 2009) Great service-pick up was fast, short wait for my car.
Do you have any coupons/frequent user plans? |
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| Excellent |
| (February 10, 2009) The staff was friendly and helpful. I would use Dollar Rent A Car for my parking needs in the future. |
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| Experience at Dollar Rent A Car |
| (February 10, 2009) All staff that we encountered were polite and professional in character. We have no complaints.
Ken & Mil Brown
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| GREAT |
| (February 10, 2009) Wonderful service, great rate,would defintely use again. |
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| I wish I would have discovered sooner! |
| (February 7, 2009) I travel each week to and from LGA. The Dollar Parking service via All Airport Parking was awesome. Easy and fast, it is as good as parking right next to the terminal, for half the price. The Drivers are excellent; helpful and have a sense of humor. Thanks and I'll see you next week Jim Kempland |
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| took too long to pick me up |
| (February 6, 2009) I had to call 3 times to get someone to come pick me up, it took over 25 mins. They told me to wait outside by the curb, and it was snowing and cold. Not appreciated. |
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| Dollar Rental Airport Parking |
| (February 4, 2009) Very effiecient, hassle-free and well worth the cost |
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| parking |
| (February 3, 2009) Pulled up & my door was opened for me , checked in and off went my truck and me to airport on time. It was easy!!!.
thanks
angela wright |
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| First Time |
| (February 2, 2009) This was my first time using your service and have no complaints, everything went well. no problems getting to or from the airport, the car was returned with no damage. I would use the service again and or recommend you to friends and family. |
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| Airport Parking |
| (February 2, 2009) Responsive, On-Time, Respectful Employees and great rates! We will definitely use and recommend Dollar Airport Parking again. |
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| Rating |
| (January 31, 2009) Everything went well and I need another reservation for next Monday nite at 7 PM at LGA for one day Feb 9th at the same rate.
Could you please confirm.
Thanks and you did an excellent job.
Jeffrey Schwarz |
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| LaGuardia parking |
| (January 30, 2009) Easy reservation process, with modest deposit and reasonable cancellation terms. Simple dropoff, car immediately available on our return. Couldn't be much better short of personal valet service right at the terminal (and the van was quick and easy)! |
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| parking |
| (January 29, 2009) great service at resonable price. |
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| Great option |
| (January 29, 2009) Using Dollar parking was a very good option for a 5 day or less trip.The service was convenient and staff courteous.Beyond the 5 days however this option would become very expensive and I would not likely use it. A discount for longer stays would be a good idea. |
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| great location |
| (January 28, 2009) great location, great service to airport, BUT...check in and check out process slow and needs to be improved. Only one person handling the counter. it took nearly 20 minutes when I was the third person in line. |
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| thank for making it easier and cheaper |
| (January 27, 2009) Was much easier and cheaper to park with Dollar at LaGuardia than to park at the airport. Shuttle took me right to my terminal and when I arrived back in town , the shuttles run like every 5 minutes. Much faster and about 1/2 the price of the airport |
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| service |
| (January 26, 2009) everyone was great-attitude,efficiency all good. |
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| 5 Star !!!!! |
| (January 26, 2009) Service was excellent...your representive handle us with speed and efficiency. It was very cold on our departure and return, so time was of the essence since we had our three year old son with us. We will use this service again when we travel !!!!!! |
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| It's very nice |
| (January 25, 2009) Very good experience, No delay at all and very good response from everyone. |
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| Dollar Rent a Car Parking at LGA |
| (January 23, 2009) We had a wonderful experience with Dollar Rent a Car Parking. Everyone we dealt with was very efficient and professional. When we called to be picked up from the baggage area at the airport, the transporter was there in just a couple of minutes. We would use them again and will certainly recommend Dollar. |
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| Easy to Use |
| (January 22, 2009) Good experience - everyone was friendly and helpful. We parked outside and it snowed, next time we may rethink this and do an indoor spot - but all in all it was a good experience. |
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