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| Excellent Alternative |
| (November 17, 2009) I'm so glad I looked for parking alternatives at Midway. I did know Airport Parking Express existed. They were very friendly and punctual. In these days of saving wherever I can, I will definitely use them again. |
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| Close parking |
| (October 30, 2009) Close and secure parking with quick pickup at airport. |
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| feedback |
| (October 20, 2009) I didn't appreciate the lack of customer service! The guy didn't show his appreciation for my services, I thought when you give someone your business the approriate thing to say is THANK YOU! Another thing is I know we all are out to make a business sale but due to human error I put the wrong day down for my return and I think that the guy could have brought it to my attention that it wasn't correct, but I guess that is not his job! But to get whatever sale he can.. I will not patronize that parking lot AGAIN! |
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| Happy Parker |
| (October 19, 2009) Everyone was polite coming and going. I did not have to wait to be taken to the airport and was picked up quickly. Good job! |
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| 47th street airport parking express |
| (October 6, 2009) The van used for pickup and dropoff was very difficult for elderly people to access!
Also, the company made us wait for one hour to be picked up after our flight and they never appologized for the inconvience!
My elderly parents had to wait in the cold for pickup!!
I will not use this service again!! |
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| Excellent Service |
| (October 4, 2009) Easy to find, courteous, quick delivery and pickup. A very enjoyable experience. I'll use your service again in the future. Thanks! |
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| Excellent Service & safe |
| (October 2, 2009) Parking was small but safs as the driver always near to the car. Commute to/from airport is good.. not many people around, so they take care you very well. Drivers were very courtious and helping. |
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| Great Service |
| (October 1, 2009) Very cordial! Didn't wait long for shuttle to or from the airport. Was assisted with luggage and dropped off at car upon my return. Will defintely use this service again. Oh...can forget the $8.50/day rate....
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| little rough |
| (September 28, 2009) I have used parking express at the corner of 47 and cicero by midway airport.
While I had the car left for a week I know that The car was opened and somone moved things around.
Another part was when I came back. The person answering the phone was very rude with very heavy accent. He came with alarge van that had a heavy smell of smoking and had to go around the second time and wait for another traveler for 15 minute while we are in the car.
We asked him to take us first and than come back while waiting but he refused doing that.
Last but not list. While driving back he was playong around with the phone tryong to figure out the radid conection to another phone with pure weather condition and night hours of traffic.
I find this very trubbeling to health and safety of passengers. |
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| Great service! |
| (September 17, 2009) The whole experience was quick and easy, not to mention affordable. Thanks so much! |
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| Average |
| (September 9, 2009) There is only one parking attendant/driver. Although courteous, he wasn't aware of the rates offered on-line until he saw the print out of reservation. Reasonable rates. |
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| Labor Day Weekend. |
| (September 9, 2009) Great Service!!!
Thanks for everything. |
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| VEGAS |
| (September 8, 2009) i give you an a-1 review. timing was on the money. going and coming. slight problem at airport. no {TRUE} pickup location. had to call driver to find out where to be at. besides that, great |
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| Completely Satisfied |
| (September 3, 2009) Was very pleased with the service I received. The shuttle was clean and responded quickly upon my return. The staff was friendly although difficult to understand at times. Didn't have to pay the high rates typical to airport parking. I would definately use this service again! Thanks guys |
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| HORRIBLE |
| (September 2, 2009) DO NOT USE:
Wanted to overcharge by 15.00, had the paperwork showing what I was to pay from my reservation online.. after much back and forth I was only charged what was stated on my confirmation. the 2 cars that were parked next to me were so close I could hardly get my door opend. I will be parking at midway nextime. |
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| Good experience |
| (August 20, 2009) Everything worked fine. The lot is easily accessable from I-55. There seems to be only one person on duty at a time. It wasn't a serious issue, but I did have to wait 10-15 minutes for him to show up to get me to the airport. The pickup was as prompt as could be expected given the amount of traffic. I would probably park there again. |
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| Very Poor |
| (August 8, 2009) We waited for roughly 30 minutes to get picked up. We called both phone numbers that were provided. One didn't work and the other went right to voicemail. We saw 4 Midway Park and Fly vans go by while we were standing there. Next time we will just park with them since their pick-up is a lot more frequent. . |
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| summary |
| (August 3, 2009) The staff was helpful and clean. The facility is in a decent location and felt that there would not be a security issue leaving my car there for the 2 weeks. Thank you for the assistance. |
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| Midway Airport |
| (July 28, 2009) They got me to the airport in Great Time... only problem I had was getting them come pick me up. They showed up about 15 minutes late. But they were understaffed and only (1) person working the lot. I suggest they hire someone to run the lot and another to go pick up and drop off. Call them as soon as you get off the plane if you want them there when you leave the Baggage Area. Other than that I will use again. |
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| Good Service |
| (June 27, 2009) Thank you for app the prompt service my wife and I continue to receive each time we fly out of Midway Airport. We make a trip about every four months and have used your parking facility for the past 3 years. We have always receive good service.
Again thank you. |
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| NEVER PARK HERE!!!!! |
| (June 23, 2009) Do not use this lot! They are awful, rude, and will not answer the phone when you return on your flight. They also will not charge you the correct amount. BEWARE!!!!! |
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| DO NOT USE THIS LOT! |
| (June 22, 2009) Do not use this lot! They overcharged me for parking- it was NOT what they posted on website but they are soooo rude here, you just want to get out. I coldn't contact them via phone- the phone kept going to voicemail, I was left at the airport, had to take a cab to the lot, the employees were just standing there saying 'I never called'. In addition, they were extremely rude to us. The lot down the street has constant shuttles and actually charges what they say. DO NOT GO TO THIS LOT. |
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| Airport parking |
| (June 17, 2009) It was again a good experience parking at your lot. The guys were friendly and very prompt. Thank you. |
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| Terrible and crooks. |
| (June 8, 2009) I had to wait 30 minutes to get picked up in a dirty van by a man who gave me the 3rd degree as to whether or not my car was really there. When I went to get my car, it was blocked in by another vehicle. I needed to drop it back off early the next morning, he told me "not to make a reservation he would give me the same rate". When I returned with my family, we called 27 times to get picked up before anyone answered the phone. Then he drove eratically in the rain with no regard for the safety of my sleeping 2 year old daughter. When we went to pay, he insisted he could only take cash and charged us 130% of the quoted rate. Clearly this 2nd rental he was making money under the table. I would never reccomend them to anyone again!! |
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| I loved the parking! |
| (May 28, 2009) The parking was convenient, and the shuttle was there as soon as i pulled up! The online price was extremely cheap, and the fact that I could reserve online for a low payment was wonderful! Anytime I fly and have to park again, I will always go with this company! |
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| good enough for the money |
| (April 29, 2009) This location was convenient, but it did take a while for the van to pick us up when our plane arrived back at Midway. |
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| Overpaid for stay |
| (April 29, 2009) My family and I traveled from Midway Airport in Chicago and had no trouble with the actual parking of the car. The problem we had was after we picked the car up and paid for the parking. We were only supposed to be charged $68.04 but were actually charged $96.00. At the time I suspected we were overcharged but, being weary from a day of travel, I did not question it. After getting home I checked the reservation confirmation and found the error. I contacted the parking lot on three separate occasions to get this corrected and was finally promised that a check would be sent for the difference. After waiting a week for the check I called back and the employee there had no knowledge of this transaction. I eventually had to contact my credit card company to dispute the charge. |
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| NO GO |
| (April 23, 2009) The attendants were unprofessional, inappropriate, RUDE, and careless! Cars are parked INCHES from one another, Lot was so full the day we left there were only 2 spots that were left open- what would have happened if there were no spots? It is located in a very shady part of town and security is certainly an issue. I will never do business here again. I owed more money because my flight was late and it arrived at 11:30pm but by the time I received my luggage and they were called to come and get me it was after midnight which was another day!! Therefore I owed for the day when I was only there for 30 minutes into the day!! I would never recommend this lot! IF YOU ARE A WOMEN TRAVELING ALONE DO NOT USE THIS SERVICE AS THERE ARE SAFTEY ISSUES AS WELL AS THE DISRESPECT THEY SHOW TOWARDS WOMEN!
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| Spring Break '09 |
| (April 22, 2009) My SUV was parked in this lot for 9 days during Spring Break. Came back, after an evening flight, to find that my SUV had been vandalized, ransacked, and theft. Damage to my SUV is $1500.00 Theft is over $400.00 Feelings of being violated....can not describe.
I do not recommend nor will I ever park here again. From now on I will do as my insurance agent has told me--"always park in long term parking @ the airport". |
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| Midway Airport Parking |
| (April 21, 2009) Good reliable parking and drop off- Pick up service at reasonable cost. |
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| great |
| (April 21, 2009) great shuttle service and stay, thank you |
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| spring break 09 |
| (April 15, 2009) My car was parked at the parking lot for 7 days. My car got broken into, radar detector and change stolen. No damage to car, so theifs were professional.
Not worth the cheap rate, lot not safe. Better off parking in the airport, or taking a cab. Will not be back. |
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| Good Service...til my Return |
| (April 14, 2009) Everything went right until my return. They lost my car remote opener, been avoiding me ever since. Now "it's my fault I never accounted for them" when I actually did! |
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| Excellent Service |
| (April 8, 2009) Dear Sir,
Thank you, we had excellent service! We were picked up quickly from the parking lot area & quickly on our arrival from Midway Airport.
Brent Conn
1535 W. Devon Avenue
Chicago, IL 60660
(773) 262-2666 |
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| Parking |
| (April 7, 2009) Was great. I think you need more employees though. |
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| airport parking |
| (April 2, 2009) quick and easy, on the way to midway from i55, would use again |
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| great parking |
| (April 1, 2009) I had no problems at all!!! The service is fast, friendly and prompt to arrive when you call them. I have parked here atleast 5 times and will continue to do so in the future! |
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| AVOID THIS LOT |
| (March 23, 2009) If I could give this lot a "0 star" rating I would. The attendants were unprofessional, inappropriate, rude, and careless not only with my luggage, but with my vehicle as well. Cars are parked INCHES from one another, the attendant maneuvers a very large van INCHES from your vehicle, and I received a fairly significant door ding for my efforts. It is located in a very shady part of town and security is certainly an issue. I will never do business here again, I would never recommend this lot to a fellow traveler, and I will be filing a claim with the local Better Business Bureau. Pay the extra few bucks a day and park your vehicle in a more secure lot that avoids door dings and the high chance of it being stolen. |
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| worst parking experience ever |
| (March 23, 2009) This place was awful. The attendants were rude and unclean and made me extremely uncomfortable - I had a male friend pick me up from the airport and drive me back to APE to get my car so i wouldn't have to deal with them again alone. On top of this somebody either dragged their luggage across the hood of my car or keyed it while it was parked there. don't park here. |
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| Excellent again |
| (March 22, 2009) We chose to use Airport Parking Express again after having used them the last time we flew out of Midway. The service was again excellent. When dropping us off at the airport, we discovered that we mistakenly brought along a bag that was supposed to remain in our car. The driver offered to put it in our car back in the lot. No problem! |
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| Best |
| (March 18, 2009) Good Experience. Driver was kind and good. Picked us up and not a great deal of delay.
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| Pretty Good |
| (March 11, 2009) The only negative was when we arrived at about 4am, no one seemed to be there. We called the phone number and soon someone came out and opened the gate.
When we returned, out battery was dead. The attendant quickly gave us a jump (no charge) and we were on our way.
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| Handel |
| (March 9, 2009) Shabby little lot, old dirty van, car blocked when arrived - had to wait for it to get moved before I could get out. Bad customer service experience - there has to be a better option. |
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| love this service |
| (February 18, 2009) The drivers are very polite. It is great that they are right outside the door when you walk out. Anytime I have used a limo you wait in the cold for 30-45 minutes for a driver. I would recommend this to friends who are traveling. |
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| smooooth! |
| (February 17, 2009) Easy, smooth parking and pick-up. |
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| No impressed |
| (February 10, 2009) Small lot. One person who manages the whole thing. He drives the van and manages the lot. Had to wait 5 minutes at the lot with no one around as he was dropping someone at the airport. When the driver is off to the airport the gates to the lot are wide open with no security. Would chose a different lot for my next trip. The only plus was the lower rate. |
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| Customer |
| (February 9, 2009) The parking was very convenient and the driver was very prompt and professional. |
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| Left In The Cold |
| (January 25, 2009) We were a group of six which included a 6 month old baby. Another couple who did not call to be picked up jumped in the van. We told the driver we would not all fit, he told my son he could come back for him. He was the one who called for the pick up. We asked the driver if we could be left off at the office, as it was below zero, and we had the baby. We would have liked to warm the car up first. He dropped all of us off in the middle of the parking lot, and put our luggage in the middle of the parking lot too. The baby was crying at this point. After this, we discovered our car was plowed in. My son in law was able to drive out as he had four wheel drive, or we would have been stuck. Driver tried to overcharge us as well. It was a complete nightmare. Will not use this garage again. |
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| I didn't park here because |
| (December 17, 2008) I didn't park here because the lot was full. I was told to park somewhere else, but I didn't find out till I left that it was much more expensive. If you make a reservation online than yuo should be guaranteed a spot. |
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| Airport Parking |
| (December 16, 2008) Parking at ths spot was very covient for getting to the airport.There drop off and pickup was very timely.I would use this lot again and will tell my freinds too. |
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| WASTE OF TIME |
| (December 10, 2008) November 27th-4am Drove to lot, no one would open the gate. Finally woke up attendent who told us to go down the road 3 blocks (midway airport parking). They they looked at our confirmation note, handed it back and told us where to park. Upon leaving they told us they would not honor the reservation, but did take AAA discount. Will return to Midway parking from now on and skip the airport parking express fiasco! |
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| good service |
| (December 3, 2008) the service I received was great! I got there, got a parking space and got to the airport quickly. On the way back I called and they were there right away to pick me up. I was very satisfied with the drivers and attendant at the site. |
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| Overall, a good experience |
| (December 3, 2008) Overall, a good experience and less wait time than for the parking structure. Just wish it was bigger and had more people to assist in the check-in/check-out process. |
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| HORRIBLE & FRAUDULENT |
| (November 29, 2008) We made a reservation through this system for this lot, and when we arrived, we were told by the attendant they would not honor our reservation and were told to use the main airport lot (which obviously would not honor the rate or paid deposit). Wasted time and frustration on the morning of travel. I do not recommend this lot.
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| good, with one serious exception |
| (November 24, 2008) Our experience was generally good with one exception: it took much, much longer than 5 minutes to pick us up at the airport on our return. When you're tired from your flight, and the temperature is below freezing, it can get pretty frustrating waiting outside to be picked up. |
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| It worked great for us! The |
| (October 14, 2008) It worked great for us! The shuttle was very prompt in getting us to the airport as well as picking us up. We saw people that had to wait for 3 buses to get to the economy lots. Our driver was there within 10 minutes, as promised. I would definitely use this lot again. |
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