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PreFlight Airport Parking Raleigh-Durham RDU Reviews

PreFlight Airport Parking Raleigh-Durham RDU
9600 Lumley Road
Morrisville , NC
(919) 782-6230


based on 64 reviews
Reviewers' Average Shuttle Wait:
Less than 5 minutes
based on 12 reviews
Daily Drive-up Rate Online Rate You Save
Outdoor Self Park$8.50$5.2338%
 
 

 
Verified Stay Review Reviewers' Shuttle Wait: No time, shuttle was waiting
PreFlight Airport Parking
(January 11, 2012) Thank you - service was great and the transport to and from the airport was great. We will use your services again. :)
 
Verified Stay Review Reviewers' Shuttle Wait: No time, shuttle was waiting
Bravo! Bravo! Bravo!
(January 9, 2012) Your staff and service is the best thing about air travel ever to be found. Your drivers are so friendly and courteous. Booth staff are friendly and communicate clearly. We love using your service and have recommended it to everyone we know. Keep up the great job! Thanks for making our travels go so smoothly from the parking and airport delivery end.
 
Verified Stay Review Reviewers' Shuttle Wait: 5-10 minutes
1st Timer
(January 6, 2012) This was the first time I have used PreFlight Parking and found it to be a great experience. Will definately use it again.
 
Verified Stay Review Reviewers' Shuttle Wait: 5-10 minutes
Long stay
(January 3, 2012) No particular problems. Would suggest a discount rate for over one week parking. I was not able to use any online discounts since since this is first long trip in years. Overall happy with service.
 
Verified Stay Review Reviewers' Shuttle Wait: Less than 5 minutes
Great service
(January 2, 2012) The service was excellent, when I got here my care would not start, I was able to get my battery recharged within 5 minutes. This serveice was great and I will use it again and again. Thanks,
 
Verified Stay Review Reviewers' Shuttle Wait: 10-15 minutes
RDU Parking
(December 15, 2011) Good Review. Will use again.
 
Verified Stay Review Reviewers' Shuttle Wait: No time, shuttle was waiting
Great experience and price
(November 29, 2011) I was very please with your service and will definitely use it again when I fly.
 
Verified Stay Review Reviewers' Shuttle Wait: Less than 5 minutes
PreFlight Service
(November 28, 2011) On our service that we received at PreFlight, it was the best. As soon as we got out of our car, the shuttle bus was there within 5 minutes. The driver got all of our luggage. He was kind and most considerate both going and coming. This is why I stay with PreFlight. Thanks for all that you do!
 
Verified Stay Review Reviewers' Shuttle Wait: Less than 5 minutes
PreFlight Airport Parking
(November 18, 2011) This was our first experience using this kind of parking facilities. We barely had our bags out of the car and a shuttle was there. On our return we were there only a few minutes and a shuttle was there for pick up. It was fast,easy,and everyone was courteous. We would use the service again.
 
Verified Stay Review Reviewers' Shuttle Wait: 5-10 minutes
Good experience
(November 12, 2011) Convenient, very courteous, helpful drivers, very reasonable
 
Verified Stay Review Reviewers' Shuttle Wait: Less than 5 minutes
The best place to park!
(October 6, 2011) Love your service. This time I discovered online reservations and loved the price. Staff is just great, check in/out seamless.
 
Verified Stay Review Reviewers' Shuttle Wait: No time, shuttle was waiting
Saved a bundle and SO convenient
(September 27, 2011) Only way I could like PreFlight better is if I'd known about it years ago! Picked right at my car then delivered there upon returning. No waiting at any point! Very curtious driver, too!
 
Verified Stay Review
Great Service!
(July 28, 2011) Upon my arrival, a bus followed me from the front gate to my parking spot and the driver immediately picked up my luggage as I locked my car. No waiting! When I returned, I was almost three hours late, arriving at 2:00 a.m. No problem! The bus came within minutes of a phone call. Again, the driver assisted me with by luggage both on and off the bus. I'll continue to use Preflight! Thank you.
 
Verified Stay Review
Preflight Parking
(May 16, 2011) This service is the very best service I have ever used. It was incredibly nice to have parking taken care of and to know that while I was gone my car was in a parking lot that was safe. I will definitely use this service everytime I fly!
 
Verified Stay Review
Very Nice
(May 12, 2011) Thanks for a very good experience.
 
Verified Stay Review
Pleased
(April 27, 2011) I was pleased with the service especially it being my first trip by myself. I like the drivers on the shuttle for helping with the luggage and giving directions on what to do next. I really was afraid and he made me more comfortable. When I returned I didn't have to wait but a few minutes and the shuttle came promptly. Wonderful.
 
Verified Stay Review
Wonderful!
(April 20, 2011) We were very pleased with your service and plan to use your services again. We have a reservation near the end of May that we need to cancel though. Can you please take care of that for us. Again, thanks for all the help.
 
Verified Stay Review
Check Out Issues
(March 26, 2011) Good first time experience until we went to leave the lot. The gate attendant tried to charge me $72 when I only owed $45. I had made my reservation online and had the printed receipt showing what I owed. He told me I had to have a coupon to get the $5 a day rate. I finally convinced him that I only owed $45 but it was a struggle.
 
Verified Stay Review
good service
(March 26, 2011) thanks for your service
 
Verified Stay Review
Pre-Flight airport parking at Raleigh-Durham
(March 17, 2011) We will certainly use Pre-flight when we travel again. The experience was positive in every way.
 
Verified Stay Review
Raleigh-Durham airport parking
(March 17, 2011) Parking at Raleigh-Durham was a great pleasure! The shuttle was waiting for us to and from the air port. It is easy to find. Would recommend it to all who travel.
 
Verified Stay Review
Long Term Parking
(March 5, 2011) Great Service and very convinient
 
Verified Stay Review
parking
(January 20, 2011) Absolutely the best place to park when flying out of rdu. I wouldn't park any where else. Convenient, and couteous employees.
 
Verified Stay Review
RDU Parking
(December 8, 2010) Preflight always does a great job. I have service performed about every other time I stay there and they always do an excellent job. I have been using this facility for 20 years and have never had any problems of note. Staff is friendly and prompt. Thanks for great service.
 
Verified Stay Review
have a good trip
(November 29, 2010) Everything went well with parking for this trip, except, I had printed out a coupon and on that page there was an estimate of my parking fees. Well, that was not what was charged when I got to the gate. If you want to publish the fees, please make them realistic so it won't be such a shock when told the total that is owed.
 
Verified Stay Review
Convenience
(November 12, 2010) We were very glad that our neighbor told us about preflight. It. was very convenient, since we had never navigated the RDU airport before. Great service and friendly and helpful drivers.
 
Verified Stay Review
darryl/and wife
(November 6, 2010) everything was good the buses were clean and neat as well as the drivers were... they also so were professional and respect of us... they were on time and helped with the bags and took us directly to our van... thank you again ..i have to say i will use you again especially with flying...sincerely the brown's...
 
Verified Stay Review
fee issues
(October 21, 2010) The parking was great. Shuttle was fast and convenient. The only issue I had was the cost listed on the website was not accurate-the amount I was asked to pay was not the same as what I was told online
 
Verified Stay Review
Fast - Great value
(October 20, 2010) The van from Parking to the terminal was there within minutes of my parking. The return from the terminal was also hassle free and fast. I'll definitely use this service again.
 
Verified Stay Review
PreFlight Airport Parking Review
(October 18, 2010) Our experience could not have been better! We will use PreFlight whenever we travel now. It was such a convenience to have a reserved parking place and be picked up and dropped off at our car! The drivers were pleasant and helpful.
 
Verified Stay Review
Excellent service
(October 16, 2010) All the staff at preflight were very friendly, helpful, and prompt. The location is convenient. I will definitely park here again.
 
Verified Stay Review
Great
(August 25, 2010) great except they tried to overcharge a day when we left.
 
Verified Stay Review
Very good service!
(August 22, 2010) Our pickup came very shortly after we called...
 
Verified Stay Review
Easy, realiable and very convenient
(August 19, 2010) Easy going system, nice ride and safe 100%
 
Verified Stay Review
Great Job
(August 16, 2010) thank you for a job well done, parking at preflight made everything so easy and pleasant, both driver were so pleasant and helpful. thank you for such wonderful service. Will use you each time I Fly!
 
Verified Stay Review
none
(August 12, 2010) Simple,fast ,efficient,inexpensive
 
Verified Stay Review
first time using pre flight
(August 5, 2010) New to the area and first time using pre flight. I would use again.
 
Verified Stay Review
parking experience
(August 4, 2010) a+: simple and quick
 
Verified Stay Review
Great price for parking
(August 4, 2010) We truely enjoyed where we parked and it was a great relief to have the shuttle pick us up right away and the drivers were very friendly and helpful. My husband and I WILL use PreFlight Airport Parking again when we travel again. And we are going to spread the news to our friends about PreFlight. Thanks guys!
 
Verified Stay Review
Great place to park
(August 3, 2010) We oparked our car here for 5 days. Everything was fine and the shuttle drivers were polite and on time. I will park here from now on and highly recommend it.
 
Verified Stay Review
Hassle Free
(July 30, 2010) I was very impressed with the service I received. This has been the best experience I've ever had with airport parking arrangements. Everything went so smooth, the drivers are friendly and helpful, parking was a breeze, got to airport on time, was picked up almost immediately upon return. I know I will be using Preflight Airport Parking from now on. Thank you for such a stress free experience.
 
Verified Stay Review
Great parking option!
(July 26, 2010) it was fantastic! I just discovered this place in July, and wanted to give it a try to save on parking. I wish I had known of this option last summer when I stayed about 9 days in Florida and came back to RDU to get slapped with an almost $100 parking lot bill - ouch! needless to say, after leaving town for another long trip - 6 days, I was hoping to save a few bucks and this was a great option. after picking up your parking ticket, they direct you to your parking spot and then notify the shuttle to pick you up right away. they were there before I had my luggage out the car. it was great as I was rushing since I was behind schedule, with only 1.5 hrs til my flight. the shuttle was comfy and roomy and the driver was friendly and helpful. as its free, I tipped him, after he let me off right in front on my airline. pickup was also a breeze as I just went to the parking and ride pickup location and was picked up in about 5 minutes, and dropped off right behind my vehicle, which granted another tip. so I was thankful and saved a bundle. I think I paid $27 for 6 days. what a savings!! definitly try it.
 
Verified Stay Review
Checkout
(July 23, 2010) My entire experience was excellent save for the check out. I had made a reservation online, and had been quoted $49.00 on the website. When i went to check out, I presented my $5.00 deposit on my reservation, and the guard requested $79. After I mentioned it, he fixed it. I am writing not to get the guard in trouble, (because he was actually quite helpful in the process) but to suggest that maybe something in the system needs to be better integrated so that these issues are non-existent
 
Verified Stay Review
Review
(July 20, 2010) Excellent service. Very easy to find and convenient to use. Would definately use again.
 
Verified Stay Review
Pre Flight Parking - RDU
(July 16, 2010) With the discount coupon, price was great! Car exactly in the condition I left it for three weeks! Thanks.
 
Verified Stay Review
Smooth
(July 8, 2010) The Service was quick and friendly. The pick up and drop off was seamless and easy. I will definitely be using PreFlight again and telling my friends.
 
Verified Stay Review
excellent service
(June 24, 2010) very pleased with the online reservation system. pulled into our spot at 430am and picked up immediately at the car and taken to the terminal. upon return, waited only ten minutes for our return to the lot. very nice experience. thank you very much.
 
Verified Stay Review
May 20;May24
(May 27, 2010) The initial ride to the airport was a little rough for me(because I get motion sick easily), but the ride back to my car from the airport was great. The driver was really friendly, and it was nice to be dropped off at our car and not have to carry our luggage a long distance. I would definitely recommend this place to my friends; in fact, I already have.
 
Verified Stay Review
great service
(May 22, 2010) Thanks for the easy way to park for my trip. The shuttle driver was prompt and courteous both ways.
 
Verified Stay Review
Quick, Easy and Great Service
(May 6, 2010) This was the first time that I used the PreFlight lot out of RDU. I found it to be exceedingly efficient. The only reason I gave them 4 stars is because 1) GPS takes you to the wrong location 2) when I discovered that, I called their phone number to ask how to find them, and it rang and rang and rang for over 5 minutes while I was on a time crunch 3) Upon landing, the van that took me back to the lot had NO air conditioning and it was over 90 outside--which was quite uncomfortable. Other than those 3 things, it's a terrific place to park. Just know where you're going. The service was tremendous. The staff was helpful and friendly. Will definitely park there again and again.
 
Verified Stay Review
Very Good
(April 1, 2010) The parking lot was very good for going to airport, and the drivers were very good.
 
Verified Stay Review
Great Vlaue
(March 31, 2010) I usually get dropped off at the airport by a family member but when I learned I could ppark and take the shuttle to the airport for only 5.50 a day if i prepay online - what a value!!
 
Verified Stay Review
Not bad at all at pre-flight
(March 5, 2010) I was impressed on how easy this process was. The bus picked us up within 5 min. of parking. THe bus ride over took barley 10 min. Coming back was great also. The bus picked us up within 5 minutes and dropped us off at our car and helped us with our luggage too. The only thing was at the gate when we were checking out. The employee did not uderstand how to process my online reservation and deposit I had made prior to dropping off our car. Though he may not have understood but he did get the price right and we were gone in 5 to 10 minutes. I will use pre-flight again when I travel, and I highly recommend it. Thank you.
 
Verified Stay Review
Preflight Parking
(March 2, 2010) Dropping off my car and trip to airport were great. Very smooth. On return, I did have to wait about 15 minutes (in the cold) for a shuttle to pick me up. Overall, a good experience for a good price.
 
Verified Stay Review
parking
(January 28, 2010) great value for money and very convenient.
 
Verified Stay Review
flight parking
(January 18, 2010) This was my first time using Preflight & the experience was uneventful. I do believe better signs for your company should be made more visible to customers. "Other shuttles" is not very clear communications. I can say that my overall experience was great, will use you all again. Thank you.
 
Verified Stay Review
Excellent
(January 7, 2010) Excellent service and courteous staff. I really appreciate the hospitality of the Kiosk and the transporatation staff.
 
Verified Stay Review
Excellent
(December 28, 2009) I will always use your service. The drivers I had were both great and picking you up at your car is wonderful. Thank you so much
 
Verified Stay Review
Simply, easy and inexpensive
(December 8, 2009) The title pretty much says it all. I pulled in, parked the car, and a van was there waiting for me. I was at the airport in minutes. Pick up and return was as simple, quick, and easy. The price was extremly reasonable. I would highly recommend using this lot, and in fact I am already using them again even as I write this review.
 
Verified Stay Review
excellant service
(December 4, 2009) This is the 3rd time I have used this service,being new to the area, and I have nothing but excellant to say about the service, personal, and price will continue to use it and any needed time. Great job !!!!!!
 
Verified Stay Review
Best bet
(November 30, 2009) THis is the only way to fly! Best rate, nice staff.
 
Verified Stay Review
Flight parking
(November 16, 2009) This was my 3rd time at this location, this is by far the best way to do your parking at RDU.
 
Unverified Review
PreFlight RDU is wonderful.
(September 4, 2008)

PreFlight RDU is wonderful. Arriving at 4:30 am, I just knew I would be sitting alone, in my car waiting for the shuttle, total opposite. The shuttle was already there before I even parked! Quick, helpful and friendly! Returning was just the same, warm and wonderful staff! I highly recommend taking advantage of their on-line coupons from their website. $5/day!

 
Unverified Review
comparison
(December 20, 2006) I have used both I-40 & Pre-flight & found Pre-flight to be much better. Rates are the same,(get coupons from web site for $6/day). Shuttles are more numerous & delivery & pick-up are much faster.
Pros: Better & faster service.
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Verified stay: These reviews come from customers that have booked a stay through AboutAirportParking.com. We have verified the dates of their stay and their e-mail address. These reviews have the most weight in our ranking system.

Verified e-mail address: These reviews come from users that claim to have parking at the location, but did not book through AboutAirportParking.com so we are unable to verify their stay. We have, however, verified their e-mail address.

Unverified review: These reviews are from customers submitted prior to our verification process. We have applied measures to make sure they are genuine reviews, but these reviews carry minimal weight in our ranking system.