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Southwest Parking (Formerly Empire Parking) Reviews

Southwest Parking (Formerly Empire Parking)
4400 Empire Avenue
Burbank, CA
(818) 565-3440


based on 101 reviews
Reviewers' Average Shuttle Wait:
Less than 5 minutes
based on 4 reviews
$6.00 Daily: Outdoor Self Park

 
Verified Stay Review
Southwest Parking
(January 31, 2012) We walked from the parking lot to the airport. It was fine. Thank you.
 
Verified Stay Review
Southwest Parking - Burbank
(January 24, 2012) Always love this lot. No shuttle but if you don't mind walking for like 3 minutes then you will like this lot too.
 
Verified Stay Review Reviewers' Shuttle Wait: No time, shuttle was waiting
10
(January 6, 2012) me and my family are always pleased with the frendliness and good quality care that we recieve here
 
Verified Stay Review
Cheap but cheap
(January 3, 2012) I reserved parking online and when I showed up, I was told that I had to valet my vehicle. I saw a parking spot open just past the main entrance but I was told that was reserved and I couldnt park there. I didnt feel comfortable leaving my car and my keys with a stranger for a week but I did because I had to catch a flight. If i was a quicker thinker, I would have written down the mileage before I handed over the keys. Scenes from Ferris Bueller's Day Off flashed through my head. When I returned from my trip, my car had been parked almost at the end of the lot. I had to walk quite a ways to get my vehicle. So, why could I not have parked the car myself in a closer open space to begin with....the world may never know.
 
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good visit
(January 3, 2012) Staff was friendly and helpful
 
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HAD TO WALK FAR
(January 3, 2012) I WISH THERE WAS A SHUTTLE. LOT ATTENDANT WAS VERY COURTEOUS. MY CAR WAS PARKED 120 CAR SLOTS AWAY & HAD TO GET IT MYSELF.
 
Verified Stay Review
Affordable and Close to the Airport
(December 29, 2011) We have been parking at this lot for some time now. While it does not have a shuttle, its still a very quick walk to the terminal. It's affordable and the staff is always courteous.
 
Verified Stay Review
As advertised
(December 9, 2011) 5 minute walk to terminal -- same as from the train stop. Easy in, but departing requires backing in fairly cramped quarters. It would help for them to give up one parking slot at each end to facilitate turn-around.
 
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Parking
(December 8, 2011) All went as well as usual. I park here once a month and never have had a problem. Everyone has been very nice.
 
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Convenient and Inexpensive
(November 25, 2011) This parking always works for us with friendly staff, and a walk to the terminal
 
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Great choice for airport parking
(November 16, 2011) Very positive experience- lot is right across from the airport-no waiting for a shuttle, just walk across the street. Open 24 hours with friendly and helpful staff. Will definitely use again on my next flight.
 
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positive review
(November 7, 2011) Location close enough to walk to airport. Lot attendant was coureous and helpful. Plan to use Southwest again when flying from Burbank.
 
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Burbank
(October 29, 2011) Wonderful! Clerks are always ready and smiling! I use your lot often and love the convenience and price. Only would be nice to be able to cress street safer!
 
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Parking at Burbank Airport
(October 25, 2011) I could not be more pleased with the parking arraangements: it is very close to the airport, the staff -even at 4am were alert and courteous and helpful. They understood the barcode etc of the reservation I made on line. When I came to leave with my car the attendant - a lady - could not have been more helpful and courteous. I haven't used this parking facility before but I will certainly do so again and recommend it to my friends and acquaintances.
 
Verified Stay Review
Cheap Parking at Burbank Bob Hope Airport, Burbank, CA
(October 24, 2011) Great place to park your car for an inexpensive price per day $6.00 daily rate beats out all the parking lots in the area of the Burbank Bob Hope Airport. There is a $3.00 service charge. The vehicle was kept safe. There is no inside parking for your vehicle; all vehicle are parked in outside parking lot. There is no shuttle service because the parking lot is in short walking distance to the Airport. As long as you're willing to walk a little distance the savings in the “Southwest Parking” fees are a great deal.
 
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Location can't be beat
(October 6, 2011) Very convenient location and friendly service
 
Verified Stay Review Reviewers' Shuttle Wait: Less than 5 minutes
Hi
(October 5, 2011) Was super easy, and cheap. A little hard finding the place at first, but the guy when I picked up was super nice. Recommended!!! (if you don't mind taking the 5-10 min walk with your luggage to the airport.
 
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good value
(September 28, 2011) Would use this lot again. Good value and very close to the airport. The only negative is that there isn't a traffic signal or pedestrian crosswalk closer to the lot.
 
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Short walk to BUR terminal
(September 27, 2011) Very convenient and a great value, no shuttle bus but only a ten minute walk with sidewalk all the way. 
 
Verified Stay Review Reviewers' Shuttle Wait: No time, shuttle was waiting
stay
(September 26, 2011) My stay went well. The people were pleasant and friendly. I'm glad I found you.
 
Verified Stay Review
Dark area on walk back to lot
(September 19, 2011) I was really grateful that they parked my car near the entrance since I arrived around 9:30 pm and had golf clubs with me. Being female, the only part I didn't like walking back is that part of the street is not well lit so I walked briskly and then crossed the street to get to the lot. All ok and help very nice. Thank you.
 
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Good Cheap Fast
(September 19, 2011) Quickest, cheapest way to park and fly in and out of Burbank. Attendant was friendly and efficient. I will use it every time I fly out of Burbank for a few days.
 
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parking
(September 12, 2011) Parking was very reasonable. The walk to the gate was not long, parking lot was very small and hard to manuever around but the price made it right
 
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Parking at SouthwestParking
(September 11, 2011) Friendly staff ,ease access!
 
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In and out!!!
(September 9, 2011) Great deal...great location!!!
 
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No Complaints
(August 29, 2011) It was easy parking and a short walk to my gate. The price and location was well worth it. I'll do it again in a heartbeat.
 
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Burbank parking
(August 18, 2011) Fast and convenient.Good value and nice staff.
 
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very good service, attendant was a happy person.
(August 16, 2011) read the title
 
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Convenient Parking
(August 13, 2011) Everything went as planned with a friendly and helpful attendant
 
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Great location and price
(August 12, 2011) The Burbank location is inexpensive and in great proximity to take a short walk to the airport. If your trip includes at least 2 days, there is a savings which gets bigger every additional day you are away.
 
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Good service
(August 9, 2011) Good service.
 
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The walk is shorter than you think.....
(August 7, 2011) Plus you approach the terminals from the non-busy side so you avoid that madness.
 
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Easy
(August 6, 2011) Parking here is quick and easy. No headaches of waiting for a shuttle, just walk across the street and fly. I pack light so it wasn't a problem to carry my luggage.
 
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Great price
(August 4, 2011) It is a short walk give your self 15 min or so but great deal. If you have ever taken the metro link it is 5 plus min from there same side of street.
 
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Parked, walked, flew
(August 2, 2011) A bit of a walk if you are towing kids and lots of luggage. If you can drop them at the airport curb, do that. Lot isn't a pretty one, but my car was still there and the price was as quoted and quite fair. I would use it again.
 
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Will definitely use again
(August 1, 2011) Simple online reservations, conveniently located within walking distance to airport, fenced parking area, simple checkout. Will definitely use again.
 
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Empire Parking
(July 26, 2011) 1st flight from Bob Hope, definitely easier than LAX. Parking is fine, my truck was there when I got back, it's a little difficult to drive through on the first trip, but the price is good.
 
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Quick and Convenient!!!
(July 8, 2011) Nice, easy setup and location. Not the most spacious, but very useful!
 
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A short walk and a fair price
(July 6, 2011) Great location for Burbank departures. It is a short walk at the beginning and end of the trip which feels good before/after sitting on the plane. The price is quite fair. The access to get back to the 5 is good. Particularly good value when traveling more than 1 night.
 
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Ok
(June 18, 2011) Fine but you need to cement the ramp to the parking lot so we can roll our luggage to the lot. Thanks
 
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Very Convenient
(June 16, 2011) $6 a day. Walk to the terminal in 10 minutes. What's not to like?
 
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Very friendly and easy
(June 4, 2011) I admit when I pulled up it looked a little shady, but the attendant was very nice and made me feel comfortable. I had no issues leaving the car there as it is a busy road and its fenced in. Spacing can be a little tight so if you have a very nice car and do not want dents make sure you park in one of the parallel spots. Overall I was very satisfied and the walk to the airport is very short, maybe five minutes at the most. It was much better than waiting for a shuttle to take me to my car. I would use them again.
 
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Parking
(June 2, 2011) Other than being out in the open, parking is easy, close, and cost effective. Personnel are happy and courtious. A pleasure doing business.
 
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good
(May 29, 2011) My car was safe and the guys who worked there were both professional and friendly -- which is great since I'm a young woman and was dropping off a car in the middle of the night. Nice to feel that both I and my car were safe. thanks!
 
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Repeat customer
(May 26, 2011) Great for the price, glad I was wearing comfortable shoes to walk the few blocks to the terminal. Not a bad walk, just come prepared to haul luggage. WAY better than the parking at off site LAX lots, cheaper and more convenient.
 
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Recent visit
(May 26, 2011) No problems. Suggestion: For first-time customers approaching westbound on Empire, it would be helpful if you had a sign near the airport entrance indicating you are ahead and on the left (south side of Empire).
 
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great
(May 26, 2011) affordable, easy parking. thanks!
 
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Good Stay
(May 23, 2011) My stay was good. The attendants were friendly.
 
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Good Value
(May 17, 2011) Your lot has a very competitive rate and is close enough to the terminal for an easy walk. We use it every time we fly out of Burbank. It seems secure with only one entrance and exit and the fence around it. Easy to check in and out. We are glad you are there.
 
Verified Stay Review
Satisfied!
(May 14, 2011) We have used this site for 3 or 4 years. The car is secure, and the attendants are cheerful. The walk to the terminal can be long if we have heavy luggage, but we appreciate the low-cost option and of course lower price means one might just have to sacrifice a luxury. I call it fair. I'm satisfied.
 
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Painless, Easy, and Affordable
(May 10, 2011) Painless, Easy, and Affordable
 
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parking
(May 5, 2011) Cheap, close to the airport, Easy access,
 
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my responce
(April 28, 2011) As always, your staff was very friendly. The sole problem with your lot is one you cannot od anything about -- the tight space in which one needs to turn around their car in order to leave.
 
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Convenient and Economical
(April 25, 2011) This was a very convenient place to park for $6 per day. The parking is tight, and not particularly attractive,but oh so near the airport. I dropped my wife and luggage off at the terminal and then parked the car. It took no more than 15 minutes to drop her off, park, and walk back to the terminal. On return, we got our luggage and walked over to Southwest. Our plane landed at 7 PM, we got our luggage, walked to Southwest, and were on the road by 7:30 PM. The attendant both coming and going were very polite and accomodating. I would definitely use Southwest again if I were flying out of Burbank.
 
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Parking Review
(April 23, 2011) Can't beat the price. It was a little ways to pull our luggage on our return trip. The parking attendant was very professional and friendly. Thank you we would use it again and would recommend it to others.
 
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Good Value
(April 17, 2011) Secure parking at a reasonable price. Although there was no shuttle, it was an easy 300 yard walk to the terminal.
 
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excellent
(April 13, 2011) Friendly face going in, another friendly face going out. I like the low daily rate. Car seemed happy enough, too.
 
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Nice job
(April 2, 2011) I found this lot to be located very close to the terminal and upon entering and exiting the lot, the attendant was present and helpful.
 
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Southwest Parking
(March 29, 2011) This parking area worked very well for me. The walk to the airport is not long. If you arrive late, I'm sure you'll count each step. The parking attendant was very kind and helpful. It's an excellent deal for how close it is to the airport. My car was parked on the lot for 10 days and I have no complaints. I highly recommend this parking lot if you're searching for a place to leave your car. Good luck and I wish you well on your travels =)
 
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easy
(March 29, 2011) Cheap, easy and fast. There is no shuttle but if you dont have a ton of stuff to take with you the walk is not bad (about 1/4 mile or so).
 
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COULDN'T FIND YOUR PARKING LOT!!
(March 23, 2011) We never found the parking lot so we ended up in parking lot "D". You need better signage so people know where the lot is located at the Burbank,CA airport!!!
 
Verified Stay Review
Easy in, easy out
(March 23, 2011) After finding the entrance in the dark, i pulled in and gave the attendant my pre-paid reservation confirmation. He took down my license plate information and pointed me to what looked like the final open spot; I was glad i made a reservation. The walk was close by and easy since all i had was a carry on. My return flight was cancelled so I returned a day later than anticipated; no problem, just paid the extra six bucks for the extra day. I did have to make the walk in the rain on my trip home, but hey, you can't have everything perfect. In summary, if you are traveling lightly and with out kids (you have to cross a busy street with no traffic signal), this is an easy, inexpensive place to park.
 
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Simple and Easy
(March 18, 2011) I parked here for the first time and it was simple and easy. It's very close to the airport. The only downfall would be walking in the rain or late at night. I definitely will park here again.
 
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best place to park
(March 11, 2011) so convienint. 5 min walk to terminal. friendly attendent. always park in this loy
 
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No shuttle
(March 10, 2011) Cheap place to stay and no issues. However, if you have heavy luggage, it would complicate things as there is no shuttle to and from the airport.
 
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Parking
(March 9, 2011) The overall parking was excellent, the only issue I had on departing was the cashier did not have any change and so it delayed me from leaving.
 
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Parking
(March 8, 2011) I have found parking with you to be great. The people at the lot are friendly. I'll continue to park with you.
 
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great
(March 2, 2011) I had never used this lot before as I don't fly out of Burbank often. I googled looking for an inexpensive lot and I went with Southwest. I got parking spot 1 and literally crossed the street and was at the airport. It took all of 5 minutes max to walk. I will be back again! Spot 1 was awesome I must say.
 
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Airport parking
(February 24, 2011) The parking location is great for the Brubank Airport travelers and prices are very reasonalble. I will definitely use this parking facility again.
 
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Convenient but a long walk. Reservations pointless as...
(February 23, 2011) No one is holding a spot for you when you make reservations and prepay and they don't let you prepay the entire amount so you have to spend time paying again when you leave. The parking is alongside Empire Street which is very busy and dangerous to cross--the parking guys warned me. To top it off it was a couple of blizzardy, rainy days I had to walk through multiple car rental lots, etc. drenched, to get to the airport area, lugging my own luggage. You'd need to wear good walking shoes and plan to haul and walk a long ways.
 
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5 night stay
(February 5, 2011) Exactly what I expected. Nothing more, nothing less. Helpful lot attenders. Obscure entrance/ exit to the lot, if driving too fast, you may miss the entrance.
 
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Easy and affordable!
(February 4, 2011) Quick check in and out. Reasonable rates. No waiting for a shuttle to pick you up because there isn't one. About a ten minute walk to and from the airport, not a problem for me. However, if you are in poor shape, have lots of kids and/or luggage then the walk may be more challenging.
 
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Close and cheap
(February 1, 2011) Southwest Parking is a quick walk to the airport. It's outdoor parking but very secure.
 
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easy & quick
(January 20, 2011) This is the 2nd time I parked here, both occasions I parked & got to my terminal w/in 10-15 minutes. I would definitely recommend parking here!
 
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Great Value and Super Friendly Staff
(January 19, 2011) I travel alot, and I will never park anywhere else other than Southwest parking. Not only is it so convenient, it is so affordable and runs very smoothly every time. I have never had an issue finding a spot and the lot attendants are always very friendly and helpful. It is a short 3 minute walk, you don't have to wait for a shuttle and it is only $6/day, not to mention the lot is monitored 24 hours a day!! :-) You absolutely cant beat it!!
 
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So Easy
(January 18, 2011) I kept my car at Southwest Parking while I was gone for a month. It was easy, convenient and affordable. All you have to do is walk across the street to the airport....simple. Your car is outside but hey...it's California so it is all good. Then it was a great deal! It was convenient in that we drove ourselves to the airport and our car was waiting when we got back. I will definitely use Southwest Parking for our next trip! Also, you can reserve your spot online which makes everything easier.
 
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Burbank Airport Parking
(January 15, 2011) Southwest Parking provides basic services. Nothing more and nothing less. The facility is a long and narrow sliver of land between a railroad track and the street, wide enough for a row of cars on each of its margins, and a lane in the center so you can drive out. At the entrance, there is no sidewalk, pedestrian crossing lane or traffic light to assist you in crossing the street to the airport. You just wait for a break in traffic and walk. It is about a 5 to 10 minute walk depending on how fit you are, how much luggage, or how many kids you are juggling. There are no real amenities like a van for transport, but the cost is as low as it gets. You pays yer money, and you takes yer choice.
 
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southwest parking
(January 13, 2011) it's not too bad. the lot needs to remodel and have the better sign.
 
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It was a great stay...
(January 8, 2011) My stay at southwest parking was great. It was easy leaving my car and parking it. Upon my return to pick up my car I recieved friendly service and was able to get my car out fast. The walk to the airport was very short and I felt safe while walking. I will be using this parking service again in the summer for my trip.
 
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Medicore at best
(January 6, 2011) Needs a shuttle system badly. Needs bigger and/or an easier to spot entrance sign.
 
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Quick, Friendly, and Easy
(January 3, 2011) The parking lot was right next to the airport, so I was relaxed knowing I could just walk to the terminal and not worry about anything. The attendant was very friendly and quick. I would definitely come back.
 
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A great value!
(January 1, 2011) For anyone who has taken Metrolink to the Burbank Airport, the walk from this lot is comparable. My only complaint is the lighting; as a woman traveling alone, I would have felt safer if there were more/brighter lights.
 
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Great deal!
(December 30, 2010) This parking site is a hidden gem. It offers convenience and security at less than half the cost of the airport parking lots and other independent lots serving the Burbank airport. If you are willing to walk less than 3 blocks to the terminals, you get a great deal and don't have to wait for a shuttle.
 
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great and close to airport
(December 30, 2010) No problems!!!It was the best I have never left my cars at the airport but flying on Christmas Day I had no one to take me or pick me up. It was cheaper to leave my car than it was to pay someone gas and time to take me and pick me up. 6.00 a day cant beat it. Walked across the street entered burbank airport. Wasn't a scary walk at all and my flight wasn't in until 9:00 pm. Will use them again
 
Verified Stay Review
Basic lot
(December 29, 2010) Not the lot that I expected, basically a little dark paved area across the street from Burbank Airport. Its sufficient but nothing special. I wasn't sure how safe my car would be there. But since my car isn't that great I would have no problem parking there again.
 
Verified Stay Review
Krista Lamers
(December 28, 2010) I was expecting a shuttle to take me to the airport. I have shoulder problems and had to take my luggage farther than I should. I had pain for the duration I was out of town. I would suggest that this is announced during reservations for those with physical issues. The service providers at the parking destination did not have record that I had paid 12 dollars for the reservation, luckily I had record of this so that I was not double charged. Overall, I felt that six dollars was a reasonable charge and will use the service again, but I will drop my luggage off first before parking. thank-you.
 
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Best off site parking
(December 16, 2010) Easy walk to airport ( less than 3 min). Lots of parking. Easy exit. Friendly staff. Always park there when using Burbank airport
 
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Worth the Walk...
(December 15, 2010) Just a short walk to the airport, on a well lit sidewalk with crosswalks and stoplights. This is definitely the most economical lot nearby. My car was safe and sound when I returned, and the lot attendants were friendly. Definitely will use them again!
 
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Parking at Burbank Airport
(December 8, 2010) It was inexpensive, it was convenient, it was good
 
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No problem!
(November 12, 2010) Thank you Southwest for the great place to park. I had a bit of uncertainty locating your lot, (you have to cross the railroad track first, which Nestor Jr led me to after a bit of coaxing), but once I was parked it was a quick jaunt to the airport, (and I wasn't exactly early for my flight!). Then Nestor Sr. had absolutely no change when I returned later that night but managed to come up with $14 of the $14.90 he owed from the $20 I gave him. And how can you argue with a price of $6 per day for airport parking in LA!!! Thanks again. I will continue to use your lot every time I travel from Burbank.
 
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convenient no frills
(November 4, 2010) easy, no frills, polite service, right price.
 
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Great value
(October 27, 2010) Truly only a 5 minute walk to Terminal 2 - faster than any long term parking lost and CHEAP.
 
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Review for Southwest Parking
(October 27, 2010) It was great for the price, easy to find and conveinent.
 
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Cheap as it can be
(October 20, 2010) The daily rate was the lowest I've ever seen but there is a short walk between the parking lot and he airport because here is no shuttle. But don be afraid, the parking lot is across the street from try airport.
 
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Just fine
(October 12, 2010) It's quite a walk to the terminal when you're draggin' a big suitcase behind you but other than that I was very pleased.
 
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Parking Review
(October 9, 2010) We had a bit of trouble finding and entering the site. When I realized I had missed the entrance I had to drive all the way through the airport to get back to it. We were fortunate to find a spot to park right at the lot entrance. We were not aware that we could walk through the parking lot to get to a pedestrian crossing so ran across the boulevard to get to the sidewalk on the airport side of the street (not safe). It would be helpful if the parking staff could mention what to do. Other than that, the parking attendant was super nice and helpful. Definitely a good employee.
 
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great
(October 2, 2010) Great location but a little hard to find, might be better if they had a bigger sign
 
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Great place to park!
(September 30, 2010) Outstanding place to park! Thank you! The gentleman on duty in the afternoon was especially nice!
 
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response
(September 29, 2010) Outstanding value, super convenient. No need to wait for a shuttle. The people working at the lot are very professional, friendly, and helpful. This is the only place I will park at Bubank airport.
 
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Can't beat the price!
(September 22, 2010) Everything with this parking lot went off without a hitch. The attendant was pleasant, took the voucher and gave the rate exactly as described. It's not an obviously signed lot so I did pass it by the first time. I do have to say, it is right across the street from the airport but it isn't that short of a walk. I would say at least a 5 minute walk. Am I just lazy? But for the rate of $6 a day, it is waaaaay worth it.
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