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Diamond Park N Jet Reviews

Diamond Park N Jet
W 5602 Sunset Highway
Spokane, WA
(509) 755-7275


based on 2 reviews
 
Verified e-mail Review
Not the service they once provided
(June 10, 2010) Now for reasons that I imagine are due to the economy Diamond Park N Jet seems to delay my return home just when I feel like it is getting closer. It seems that any effort to get on a shuttle and quickly back to my car usually results in a wait for a van or once the van arrives it seems to always wait for a few more passengers that were not at the stop or even ready to go. Such delays seem to make this less of a value and service and much more of a hassle. This once was a great concept but perhaps attention to profits has resulted in the neglect of the customer. Somehow they need to figure out that service will result in customer retention. If you use them you will need the coffee by the time you get your car and on the road home.
 
Verified e-mail Review
Excellent
(January 19, 2009) We have used Spokane Park N' Jet about 10 times. Invariably they pick you up promptly right where you park. The drivers are courteous and helpful. They leave you at the airport within about ten minutes of picking you up. The system seems to work flawlessly. We especially like the free newspaper at the beginning and the free car wash at the end.
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