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Park N Go Richmond Reviews

Park N Go Richmond
5701 Audubon Drive
Sandston, VA
(804) 652-2150


based on 217 reviews
Reviewers' Average Shuttle Wait:
Less than 5 minutes
based on 11 reviews
$5.99 Daily: Outdoor Self Park

$41.93 Weekly: Outdoor Self Park

 
Verified Stay Review Reviewers' Shuttle Wait: 5-10 minutes
Great Value
(January 20, 2012) I was very impressed with the service and the value I received for parking.
 
Verified Stay Review Reviewers' Shuttle Wait: Less than 5 minutes
1/5/12---1/15/12
(January 18, 2012) My whole trip was made easier and more enjoyable by you folks. I've told everyone about your prompt, pleasant, helpful service.
 
Verified e-mail Review Reviewers' Shuttle Wait: No time, shuttle was waiting
great service above and beyond
(December 12, 2011) The staff at this location are very helpful. my seven year old battery gave up the ghost after a stay in their lot. After trying to jump the battery failed (it was that far gone) the staff gave me a ride to a parts store to purchase a new one. Thankyou for great service
 
Verified Stay Review Reviewers' Shuttle Wait: Less than 5 minutes
Courteous and efficient
(November 20, 2011) I am always impressed with the level of service I receive. When I came back home after a long trip I was handled a cold bottled water. This was exactly what I needed after flying for 4 hours. I was , however, dissapointed the cashier did not credit my coupon code for a free day.
 
Verified Stay Review Reviewers' Shuttle Wait: No time, shuttle was waiting
_Park N Go
(November 17, 2011) Check in was a breeze, driver was personable and helpful, coming and going and the bottle of water was appreciated and a great touch. Will definitley use Park N Go in the future.
 
Verified Stay Review Reviewers' Shuttle Wait: Less than 5 minutes
Courteous and efficient
(November 14, 2011) Always efficient and polite. Have recommended to others. Thank you
 
Verified Stay Review Reviewers' Shuttle Wait: 10-15 minutes
This is dumb
(November 2, 2011) Excallwnt all around
 
Verified Stay Review Reviewers' Shuttle Wait: Less than 5 minutes
Airport Parking at RIC
(October 28, 2011) terrific
 
Verified Stay Review Reviewers' Shuttle Wait: No time, shuttle was waiting
Parking ric
(October 25, 2011) No problems. Timely. Will use again and recommend to friends and family.
 
Verified Stay Review Reviewers' Shuttle Wait: No time, shuttle was waiting
Timeliness of shuttle bus
(October 4, 2011) It was waiting form me when I left and arrived.
 
Verified Stay Review Reviewers' Shuttle Wait: Less than 5 minutes
Great Job!
(September 30, 2011) This was our first time using Park N Go Richmond and will use again. All Staff we came in contact throught either over the phone or in person were very polite and courteous. We will recommend to our friends. Thank you for an A+ Job! Sherie Torrey
 
Verified Stay Review
Great Experience!
(September 25, 2011) It was so easy to find, was picked up instantly at my parking spot & they were at the airport when I returned! (I was supposed to call them, just got lucky). Great price too.
 
Verified Stay Review
Great Service, Great Deal
(September 19, 2011) was easy and fast service for my family to use. Everyone was professional and friendly and we will use again!! Thanks
 
Verified Stay Review
Excellent Treatment
(September 14, 2011) Excellent! When we travel again we will be sure to use your parking facility. So professional, so personable. The man who dropped us off at our car said "Be safe" as he drove away. He ment it. How nice. When we paid we were each given a bottle of water. What a very nice thing to do. You guys have got it right. Thank you. Much success to you all.
 
Verified Stay Review
review what title field
(September 10, 2011) It was very nice. Got there and they took us to our airline, and when we got back called and they were their in just about 10-15 minutes. Took us right to the car and helped get the luggage into the car.
 
Verified Stay Review
park n go service
(September 9, 2011) loved it
 
Verified Stay Review
service
(September 2, 2011) Our car was parked for 26 days and during that time the area experienced an earthquake and a hurricane. We never worried about our car simce we have confidence that Park N Go was watching out for us. Our past expeiences with you have always been positive and we always are treated well and with a chherful attitude. We recommend you often.
 
Verified Stay Review
ms.
(September 2, 2011) excellent, timely, friendly staff....I'll recommend to all. thanks
 
Verified Stay Review
Recommendation
(August 15, 2011) I have used this business several times now and recommend it wholeheartedly. They are efficient, well organized, on time, and friendly. What more could you ask? Maybe the free bottle of water they give each person in the car on departure! Nice touch.
 
Verified Stay Review
Single Flying Female
(August 13, 2011) This was my first experience leaving my vehicle at a distant location away from the airport. My flight left a 7:00am and I arrived at Park N Go at 5:45. A shuttle promptly arrived at 5:50 am and I was at the self-check in for American Airlines at two minutes before 6:00 am. The parking was secure and felt safe with Park N Go.
 
Verified Stay Review
Great
(August 9, 2011) Great service. Thanks.
 
Verified Stay Review
I love you guys!!
(August 9, 2011) I have had nothing but positive experiences with your company. I will be using you for my future flights.
 
Verified Stay Review
excellent experience
(August 7, 2011) I really like this service. I needed to park and get shuttle at 4:30AM. It was nice to have that process go so smoothly!
 
Verified Stay Review
RIC to BTR / BTR to RIC
(August 4, 2011) A shuttle met me at my car with very little waiting. tacky word verification - said my response might be spam. It was you that sent me this questionair, not me contacting you - remember.
 
Verified Stay Review
Great find!
(August 4, 2011) I am glad to have found this service for parking. It saved money and was so easy to use. The driver was extremely helpful in getting my bag on and off the bus - I'd just had knee surgery and it was a struggle to manuever. I was in and out of the airport quickly without the hassle of hiking to my car.
 
Verified Stay Review
too long of a wait to be picked up
(August 3, 2011) It took 30 minutes for the shuttle to pick up myself and others. It was 1:30am and I was unsure why it took so long to be picked up and transported to my car.
 
Verified Stay Review
Great Service
(August 1, 2011) Outstanding first time experience. I will continue to use Park and Go. Almost no waiting and door to door service in clean vehilces with friendly staff.
 
Verified Stay Review
Recent Trip
(July 31, 2011) Park N Go service was outstanding. Immediately transported to airport and quick pickup from airport back to my vehicle. Highly recommend parking there.
 
Verified Stay Review
PARK N GO
(July 30, 2011) SECOND TIME I HAVE USED THIS LOT VERY QUICK AND CONVENIENT
 
Verified Stay Review
Excellent!
(July 29, 2011) We parked our van for 9 days in the Richmond, Va Park'n'Go. Excellent service and very inexpensive. The shuttles were in and out continually and we did not have to wait long for one. Thank you for this service to us!
 
Verified e-mail Review
Great Service
(July 22, 2011) We've used Park N Go for years and it is always a good experience. Employees very helpful and pleasant. Much better then using RIC long-term lots.
 
Verified Stay Review
checking out
(July 18, 2011) Check out was a bit of a fiasco. The computer evidently was down...and the gentleman at the booth was on the phone working on the problem. A young lady, possibly in training, offered us water, while we waited about 15 minutes to go through. When he finally got the payment setup ready...our credit card wouldn't go through because a fradulent charge had occurred on it somewhere along on our trip, by another unknown party. We then paid your lot and had to juggle money around , because the booth wasn't prepared to supply change to cash. We didn't get any sort of receipt for our money...I have talked to a booth manager today 7/18/11 and assured our credit card charge did not go through in addition to our paying cash. The booth man had to manually open the gate to let us out when we left. We have used this lot a number of times, and would do so again. The bus was very prompt and the drivers both helpful and polite ...both leaving and returning. Hope your computer got fixed.
 
Verified Stay Review
1st time client and very happy. Thanks
(July 14, 2011) Thank you. My first time using Park N Go Richmond was a good experience.
 
Verified Stay Review
great service
(July 12, 2011) I appreciate your smiling faces and friendly service making the use of the Richmond airport a breeze.
 
Verified Stay Review
Great operation
(July 9, 2011) Service and parking was smooth, on-time, and as advertised. Recommended if you want to save money and get better service than the airport parking shuttle. All went smooth when we arrive at 2300--bus was quick, dropped us off at our car, and checkout was a breeze.
 
Verified Stay Review
Great, Friendly Service!
(July 8, 2011) From my arrival to my checkout, everyone at Park N Go was friendly, courteous, and helpful. I was even offered an ice cold bottle of water when I was checking out! Very much appreciated - Thank You!
 
Verified Stay Review
Got a ride to Richmond International Airport
(July 7, 2011) I promptly got a ride to the Richmond International Airport. I had to wait about 15 minutes to get picked up at Richmond Airport. I just found out from the driver that I needed to call for a pickup. I didn't read that in the instructions when checked out "Park N Go Richmond". I know now that I need to call for a pick up when I get back from a trip.
 
Verified Stay Review
first time, I'll be back.
(July 7, 2011) Parking at the airport can be expensive, glad to find your service, I'll be back for sure.
 
Verified Stay Review
Very Efficient
(June 30, 2011) I was well pleased with the timeliness of the service, which was just as advertised. I hope to use your facility again in the near future.
 
Verified Stay Review
Great place to park
(June 28, 2011) The shuttle bus was right there when I parked to take me to the airport. When I got back from my trip they were also there to take me back to my car. No waiting and not a bad price.
 
Verified Stay Review
Recent parking
(June 24, 2011) Great place to park. Good price, friendly, courteous, timely. Loved the cold bottle of water when we left!
 
Verified Stay Review
WORTH THE MONEY
(June 24, 2011) My experience was plesant,your agents were friendly and helpful no problems my wife and I were very pleased! will use again.
 
Verified Stay Review
WORTH THE MONEY
(June 24, 2011) My experience was plesant,your agents were friendly and helpful no problems my wife and I were very pleased! will use again.
 
Verified Stay Review
WORTH THE MONEY
(June 24, 2011) My experience was plesant,your agents were friendly and helpful no problems my wife and I were very pleased! will use again.
 
Verified Stay Review
WORTH THE MONEY
(June 24, 2011) My experience was plesant,your agents were friendly and helpful no problems my wife and I were very pleased! will use again.
 
Verified Stay Review
Excellent!
(June 21, 2011) Inexpensive, fast, convenient, friendly and very customer service oriented!
 
Verified Stay Review
That was easy
(June 21, 2011) Very easy, no waiting, stress free, as well as less expensive. As soon as we drove up someone was there to greet and direct us. Parking was well organized and easy to find the space. A shuttle was there immediately and took us directly to the airport not 5 minutes away. When we returned, we called and the shuttle was there waiting by the time we got downstairs. $6/day- can't beat that deal!
 
Verified Stay Review
Restores My Faith
(June 21, 2011) My recent visit to Richmond International Airport was convenient and economical, thanks to Park N Go. You did what you said you would, with no unpleasant hidden surprises or fees. I parked my car and you picked me up immediately at my vehicle and whisked me away to the airport in no time at all. Upon my return, all I had to do was make a call from the airport information phone, and in no time the shuttle was there to pick me up and deliver me directly to my vehicle. Amazing! The cost was so low. You actually make it EASY to take a trip. Thank you for making life easier!! I will use your service, and recommend you, to everyone I know. Thank you
 
Verified Stay Review
Great service
(June 16, 2011) VERY ATTENTIVE and courteous
 
Verified Stay Review
Parking
(June 14, 2011) Convenient,friendly and most of all affordable
 
Verified Stay Review
Parking review
(June 14, 2011) your review page is to slow
 
Verified Stay Review
Services
(June 11, 2011) It was excellent service both departing and returning back to the Richmond, Va. area.
 
Verified Stay Review
Park N Go Richmond
(June 10, 2011) Was very impressed with the service and the timing will definately use again. Especially liked the water when returning. Thanks Again excellent customer service and the folks that work there are extremely helpful and customer service oriented.
 
Verified Stay Review
Economical prices & convenient
(June 10, 2011) I've been using the Park N Go service for the past 2 years now. It's a no-hassle service with very economical prices.
 
Verified Stay Review
Susan Luck
(June 10, 2011) I always park at park n go! It is the quickest and most pleasant way to start a trip from the airport!
 
Verified Stay Review
Made Flying from RIC a Breeze
(June 9, 2011) Using Park N Go at the Richmond airport made my trip a breeze. I was aware of Park N Go's service from their radio advertisements, and my coworkers gave them high praise. So the night before I flew out of Richmond, I used Park N Go's web site to make a reservation and pay for the parking; they offer a discount on the already low price for booking and paying online. On my departure trip, I was on the Park N Go bus within 5 minutes of arriving at their lot, and was dropped off at the airport terminal just a few minutes later. On my return trip, a Park N Go bus was outside waiting, so within 10 minutes of picking up my checked bags, I was in my car and on my way home. I can't image using any other parking service at the Richmond airport.
 
Verified Stay Review
Great Service
(June 8, 2011) Left my car for 2 weeks and felt that it was in a safe place. Extremely prompt and friendly service, even at odd
 
Verified Stay Review
Another great experience
(June 5, 2011) As always, another great Park n Go experience; Fast pickup when I called on return, car was safe and sound, all discounts honored. Don't know why anyone wuld pay for parking at the airport.
 
Verified Stay Review
What good is paying in advance????
(June 3, 2011) We lost out on our "$7.91 reservation" that we put on our credit card because we did not show our paper copy from the internet, perhaps our mistake for being a firsttime user. HOWEVER, you advertise a AAA discount rate, but when we asked for it, we were told that we received the AAA rate!!!!! The rate charged to us was the same rate as advertised, $5.99 a day..no discount for AAA at all......I think that to offer something that the customer does not get is not a good practice. I will pass this fact on to others that I know that may want to use your services. I live in Richmond and know many people that fly out of the Richmond airport. The shining stars were the drivers, their courteous manner and their promptness in getting us to and from the airport.
 
Verified Stay Review
thank you
(June 2, 2011) Great Service. Thank you
 
Verified Stay Review
Comment
(June 1, 2011) Great place to leave your car at an affordable rate.
 
Verified Stay Review
Comment
(June 1, 2011) Great place to leave your car at an affordable rate.
 
Verified Stay Review
Comment
(June 1, 2011) Great place to leave your car at an affordable rate.
 
Verified Stay Review
Excellent service
(May 31, 2011) I am sold on Park N Go. The drivers were excellent with helping us with our luggage. Not only have do my family and I think you are wonderful, I have been dropping your name to everyone I feel will benefit from your service. Keep up the good work.
 
Verified Stay Review
Great Service
(May 30, 2011) Great Service and friendly helpful drivers.
 
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Happy Cusromer
(May 28, 2011) I've used your service many times and have never been disappointed!!
 
Verified Stay Review
good experiancs
(May 25, 2011) Everything went well, only one area needs improving and that is, the Bus needs to be run for a wile whwn it is known that pick up are expected to allow for the Air conditioner can cool the bus down. The bus was extremly warm on our return trip.
 
Verified Stay Review
Like the money I saved
(May 24, 2011) On the return the bus was a little crowded, 3 people had to stand up & it was a little warm. But other than that I will use you again. Thank you.
 
Verified Stay Review
EXCELLENT SERVICE
(May 23, 2011) I did not have to wait more than 5 min. for the service. The bus driver was very polite, helpful, & drove safely.....not scary. I thank you & will recommend your service.
 
Verified Stay Review
Park & Go
(May 21, 2011) All of the staff, both going to and coming from the airport were kind, courteous and helpful. They explained the details of how we can get to and from the airport, loaded our luggage quickly and safely and took us to our car quickly. We would recommend Park & Go to anyone and will use your services in the future.
 
Verified Stay Review
Happy Customer
(May 19, 2011) This is the second time, I've used Park N Go in Richmond, VA. I like the ease of dropping off and picking up my car so close to the airport without the hassle, especially the price! Good deal, I will use it again in the future.
 
Verified Stay Review
Convenient and Affordable
(May 19, 2011) I was pleased with the price, but most of all, I appreciated the urgency to pick me up at my car and quickly take me to the airport. Also, when I returned, I walked outside before I called the shuttle to pick me up, and there was one waiting on the curb that I just stepped into.
 
Verified Stay Review
convenient and easy
(May 17, 2011) Staff were helpful and friendly. Shuttle was waiting despite late hour. Will definitely use again.
 
Verified Stay Review
Outstanding!!
(May 16, 2011) We have used Park N Go in the past and always come back. This time was no exception. Easy to make the reservation on line; fast, easy, courteous drop off; amazing pick up upon return...the shuttle was waiting for the flight to arrive...great move; return trip, delivery to the car, and check out were equally quick and easy. I always rave about Park N Go to friends when we tell them about our trips!!!
 
Verified Stay Review
wonderful
(May 15, 2011) I have used Park N Go mny times and am always more than satisfied with the service. Everyone is always friendly, cooperative, and helpful. The drivers are especially wonderful.
 
Verified Stay Review
Just what we needed
(May 13, 2011) The service was great. I'll use them again!
 
Verified Stay Review
Better than asking a friend or family member to drop you off.
(May 3, 2011) I've used Park N Go on two occasions and both times I was satisfied. They are quick to get you to the airport and quick to get you back to your car. It takes about 15 minutes from the time you pull in to their lot, till the time you get dropped off in front of your terminal. Likewise, when you land. It cost me about $25 for four days including a weekend. Not bad.
 
Verified Stay Review
Park N Go
(April 29, 2011) The service was excellent. I especial like receiving a cold bottle of water after returning from my trip. I will highly recommend Park N Go to everyone!
 
Verified Stay Review
parking review
(April 28, 2011) As in the past -I have always been impressed with the super service -every detail is addressed. Will continue to use your parking whenever I travel -and recommend you to anyone I know who needs airport parking.
 
Verified Stay Review
VERY CONVENIENT PARK N GO
(April 27, 2011) Loved it and the staff was just sooooo friendly!! It was easy to get in and easy to get out.
 
Verified Stay Review
My Park N Go stay
(April 25, 2011) I always have a no problem stay with Park N Go. Everyone is so nice and helpful. I will always use you in the future. Keep up the great work.
 
Verified Stay Review
Excellent service
(April 25, 2011) Very satisfied
 
Verified Stay Review
Outstanding service!
(April 23, 2011) I will never park at the airport again! The service that Park N Go provides is awesome. We were flying out at 5:30 am, and we were running late. The associates at Park N Go immediately got us to a parking space, the van followed us and unloaded our bags for us. We made it to the terminal in plenty of time. Upon our return, we called the lot, and a van was at the airport to pick us up as soon as we walked out of the terminal. The cost is great! Not having to worry about what lot we parked in at the airport was definitely a plus, and not having to walk the lot at the airport while carrying our luggage was a relief after a tiring flight.So glad we found out about this place!!
 
Verified Stay Review
Thanks for the help!
(April 20, 2011) all went as expected and everyone was kind and courteous. Thanks for the expert customer service and care in every area. I will always use Park and Go whenever I fly.
 
Verified Stay Review
Parking Time
(April 15, 2011) I left at midnight on the 13th, actually about 12:15 on the 14th. But the estimate when I booked assumed it was midnight on the 12th and when left I was charged for an additional day. I think the time schedule has 11:30 PM and then next is 12:00 AM, but based upon the way you charge the 12:00 AM should be the very first time, not the last. Sounds confusing but just look at the list of times and you will see what I mean. Otherwise, the service worked well.
 
Verified Stay Review
Great
(April 14, 2011) Great
 
Verified Stay Review
Park N Go
(April 12, 2011) I had a made an advance reservation at Park N Go as we were taking an eight day trip. The lady at the booth quickly checked us in and told us where to park. A van came to our car and took us directly to the airport. On our return flight, the van picked us up within minutes of me calling and took us to our vehicle. No fuss, no muss (whatever muss is). This is definitely more convenient (no toting bags out of car to the terminal from the expensive parking garage)and a lot less cheaper than airport parking.
 
Verified Stay Review
Great parking
(April 12, 2011) Love it!
 
Verified Stay Review
Excellent Service
(April 11, 2011) This is the third time I've used Park-n-Go and I am very pleased with the service. When I paid, the woman at the window offered me a free bottle od cold water. Very nice.
 
Verified Stay Review
Park N Go Review
(April 5, 2011) The Park N Go Review service was great, and the staff was very courteous and thoughtful. I will recommend Park N Go to anyone I know.
 
Verified Stay Review
Excellent
(April 4, 2011) Parking attendants were very professional and courteous. Good location from the airport. Very efficient.
 
Verified Stay Review
Good Job!
(April 4, 2011) I was very pleased with the service and confidence that my vehicle would be protected while I was away. The shuttle service could not have been more accomidating and kept me right on schedule. I will definately use your service again and recommend you to all I know who travel by air. Thank you.
 
Verified Stay Review
Great service
(March 27, 2011) Polite staff, fast service.
 
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Excellent Service
(March 25, 2011) I received excellent service.
 
Verified Stay Review
Door to Door Service
(March 25, 2011) I have used Park N Go services in other towns,but this one beat 'em all. Upon my arrival, I was directed to a spot, and then the shuttle came to me,as I parked. I was greeted with a upbeat attitude and received the same upon my return. Efficiency and service are rarities everywhere but at Park N Go.
 
Verified Stay Review
Customer Service
(March 23, 2011) It was my first of many visits to park my car at your facility. The customer service was phenomanal. Your staff was very friendly and helpful. I would highly recommend your facility to everyone that needs to park their car and fly out of Richmond. Keep up the great work and awesome parking rates and your business will surely grow higher than your expectations. God Bless you all.
 
Verified Stay Review
Excellent
(March 20, 2011) Absolutely reccomend ParkNGo. Kind, punctual, helpful, efficient, easy to find.
 
Verified Stay Review
Recent Richmond Experience
(March 18, 2011) Based on this recent experience with Park N Go, I'll highly recommend this service to colleagues & friends plus certainly use it on my next travel plans no matter which airport I use where Park N Go is an option.
 
Verified Stay Review
Good people
(March 9, 2011) Parking is parking. The difference with you folks is the friendly greeting when we checked in, the helpful and friendly driver who wrote down the location of our vehicle and then when we came home, again a good driver who delivered us right back to our truck and the same lovely women who checked us in, calculated the charges when we left, and gave us a bottle of cold water! We will always park there.
 
Verified Stay Review
2nd Park
(February 28, 2011) Fast, Easy and Pleasant Experience.
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