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SERVICES OFFERED
 Self Park  Valet
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Most Recent Customer Reviews (8 reviews)
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| We were very pleased with |
| (August 10, 2008) We were very pleased with the service that Fasttrack provided for us in July, 2008. But we were disappointed that they did not give us the price that was quoted on our reservation receipt. We gave them our receipt on our arrival on July 18th. Even though the lot was full, we were able to leave our car because we had a reservation. When we returned on July 29th with our claim ticket, we did not have our printed 'reservation receipt' in hand. We were told we would not get credit for our $11 deposit but might be able to get it back if we communicated with the company online after we found our receipt in our luggage.
We did not realize at the time that our quoted 'pay at lot total' was $67.50 and we were charged $95.50. Airport Parking has refunded our $11.00 but Fasttrack refused to refund any of the amount because we did not have our reservation receipt in hand on our return. We thought it had already been recorded. The lot was full and very busy at the time of our arrival. We were asked to leave our keys and have our car parked by an attendant. We wonder if that might be the problem with not having our receipt recorded. We have reread the receipt and do not see where it needed to be presented again on return.
We know what we need to do if we choose to use this service again but will not recommend it without a warning that the quoted price might not be honored. There is too much competition to put up with this.
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| Convience!El-Cheap-P-O |
(March 7, 2007) Prestige!FastTrack! I've used this facility several times and I've always been completely satisfied.
Pros: It's all the same the people are friendly, helpful, and patient.
Cons: The airport needs better signs, directing you to the shuttle area. |
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| Charged extra day for no reason |
(March 4, 2007) Prestige Parking is now known as FastTrack. Booked 8 days parking and pre-paid on line. After my trip I gave my ticket and printed copy of web receipt and the attendant insisted I owed an additional day, although the dates matched the receipt correctly. Why? I will not use this outfit again, there are too many other better run facilities.
Pros: none
Cons: none |
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Verified stay: These reviews come from customers that have booked a stay through AboutAirportParking.com. We have verified the dates of their stay and their e-mail address. These reviews have the most weight in our ranking system.
Verified e-mail address: These reviews come from users that claim to have parking at the location, but did not book through AboutAirportParking.com so we are unable to verify their stay. We have, however, verified their e-mail address.
Unverified review: These reviews are from customers submitted prior to our verification process. We have applied measures to make sure they are genuine reviews, but these reviews carry minimal weight in our ranking system.
