Dallas/Fort Worth: The Parking Spot (South)

I find the review above hard to believe. The service I encountered was great, shuttles were right there waiting for me when I got in from a trip, the driver helped me out with my luggage and was very sincere and sweet. To top it off I was offered a bottle of water and a newspaper at exit, very good customer service!

Slow shuttles. Rude, surly, borderline-hateful customer service. Never enough spaces (twice, they've tried to charge me the higher rate for covered parking, then assigned uncovered parking in a muddy field because no covered, paved spots were available.) And last time, my car got keyed while parked in their lot. Their rates are among the cheapest, but I see why. You get what you pay for. Parking Spot, I'm finished with you... you have permanently lost a good customer.